B2C E-commerce Market
Segments - by Types (B2C Retailers and Classifieds), Applications (Automotive, Beauty & Personal Care, Books & Stationery, Consumer Electronics, Clothing & Footwear, Home Décor & Electronics, Sports & Leisure, Travel & Tourism, Media & Entertainment, Information Technology, and Others), and Regions (Asia Pacific, North America, Latin America, Europe, and Middle East & Africa) - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast 2021 – 2028
The B2C e-commerce market size was valued over USD 3.66 trillion in 2020 and is expected to reach USD 7.54 trillion by 2028 expanding at a CAGR of 9.6% during the forecast period, 2021–2028. The growth of the market is attributed to the rising global per capita income, disposable income, and expanding internet penetration.
B2C e-commerce is a type of digital platform that provides products and services to the consumers directly from the businesses. Presently, e-commerce is becoming very popular due to the presence of a large number of consumers globally who are willing to adopt online system for various needs. Digital revolution has supported B2C services in various industrial sectors and played a crucial role in day-to-day’s life of people worldwide. Additionally, rising distribution and shipping organizations has fueled the global B2C e-commerce market. One key aspect of the rapid market expansion is due to several facilities such as various options of products available on the website and anyone can shop through these portals with the comfort of home.
Convenience is the major factor for overall online shopping industry. Customers have this facility to find their required products by visiting the website and gain extra insights on various products. The market is observing exemplar shift toward e-commerce due to customers increasingly using smartphones to purchase services and goods online. The industry is comparatively secure and the competitiveness continues to be high due to mergers and acquisitions. The growing opportunities for tremendous growth of players and attracting large number of investors from several global giants are major factors that push to increase the market competition. On the other hand, the companies are continuously making efforts to stand out themselves in the global competition by providing various product offerings with innovative services.
Market Trends, Drivers, Restraints, and Opportunities
- Rising technology adoption with the ease of availability has allowed the e-commerce sector to be more efficient and better geographical reachable. This is anticipated to boost the market growth.
- The growing use of social networks is further increased demand for online purchasing services and products. This is expected to propel the market expansion in the coming years.
- Offering easy access and convenience of shopping using online platforms and rapid increased in digital dependency are expected to drive the market growth.
- The COVID19 pandemic has scaled up B2C e-commerce platforms with a high demand for essential goods products from e-commerce services including personal care products, groceries, and bathroom essentials.
Scope of the Report
The report on the global B2C e-commerce market includes an assessment of the market, trends, segments, and regional markets. Overview and dynamics have also been included in the report.
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Attributes |
Details |
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Report Title |
B2C E-commerce Market - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast |
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Base Year |
2020 |
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Historic Data |
2018–2019 |
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Forecast Period |
2021–2028 |
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Segmentation |
Types (B2C Retailers and Classifieds) and Applications (Automotive, Beauty & Personal Care, Books & Stationery, Consumer Electronics, Clothing & Footwear, Home Décor & Electronics, Sports & Leisure, Travel & Tourism, Media & Entertainment, Information Technology, and Others) |
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Regional Scope |
Asia Pacific, North America, Latin America, Europe, and Middle East & Africa |
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Report Coverage |
Company Share, Market Analysis and Size, Competitive Landscape, Growth Factors, and Trends, and Revenue Forecast |
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Key Players Covered in the Report |
Amazon.com, Inc.; Alibaba Group Holding Limited; ASOS Plc; Ebay. Inc.; MakeMyTrip Pvt. Ltd.; and Flipkart Internet Private Ltd. |
Market Segment Insights
B2C retailers segment is expected to grow at a rapid pace
Based on types, the global B2C e-commerce market is bifurcated into B2C retailers and classifieds. The B2C retailers segment is expected to grow at a rapid pace of the market due to increase in mobile transactions and internet banking. However, the classifieds segment is projected to represent a substantial growth rate in the coming years owing to an increase in low cost of online advertising, mobile classifieds advertising, and decreasing the print advertising market.
Clothing & footwear segment is projected to expand at a considerable CAGR
On the basis of applications, the market is segmented into automotive, beauty & personal care, books & stationery, consumer electronics, clothing & footwear, home décor & electronics, sports & leisure, travel & tourism, media & entertainment, information technology, and others. The clothing & footwear segment is projected to expand at a considerable CAGR during the forecast period owing to massive expansion of online apparel marketplace especially for clothes and footwear. Several retailers and manufactures are entering into partnership to enhance their goods sale using e-commerce sites. On the other hand, the consumer electronics segment is anticipated to account for a major market share in the coming years due to increasing internet usage and the growing interest of consumers towards the new electronics products and trends.
Asia Pacific is anticipated to constitute a key market share
In terms of regions, the global B2C e-commerce market is classified as Asia Pacific, North America, Latin America, Europe, and Middle East & Africa. The market of Asia Pacific is anticipated to constitute a key share of the market during the projected period owing to increasing internet connectivity in second-tier cities & rural areas. Meanwhile, the market of North America is anticipated to expand at a rapid pace during the forecast period due to expanding internet penetration in the region.
Segments
Segments Covered in the Report
The global B2C e-commerce market has been segmented on the basis of
Types
- B2C Retailers
- Classifieds
Applications
- Automotive
- Beauty & Personal Care
- Books & Stationery
- Consumer Electronics
- Clothing & Footwear
- Home Décor & Electronics
- Sports & Leisure
- Travel & Tourism
- Media & Entertainment
- Information Technology
- Others
Regions
- Asia Pacific
- North America
- Latin America
- Europe
- Middle East & Africa
Key Players
- Amazon.com, Inc.
- Alibaba Group Holding Limited
- ASOS Plc
- Ebay. Inc.
- MakeMyTrip Pvt. Ltd.
- Flipkart Internet Private Ltd.
Competitive Landscape
Key players competing in the B2C e-commerce market are Amazon.com, Inc.; Alibaba Group Holding Limited; ASOS Plc; Ebay. Inc.; MakeMyTrip Pvt. Ltd.; and Flipkart Internet Private Ltd. The main market players are continuously engaged in various market development activities such as mergers, acquisitions, research & development, investments for innovative products, and collaborations to enhance their market position. For instance, Amazon.com, Inc. declared a partnership with FICCI, a non-government, not-for-profit organization in March 2018, which presented a key aspect for the market expansion.
1. Executive Summary
2. Assumptions and Acronyms Used
3. Research Methodology
4. B2C E-commerce Market Overview
4.1. Introduction
4.1.1. Market Taxonomy
4.1.2. Market Definition
4.2. Macro-Economic Factors
4.2.1. Industry Outlook
4.3. B2C E-commerce Market Dynamics
4.3.1. Market Drivers
4.3.2. Market Restraints
4.3.3. Opportunity
4.3.4. Market Trends
4.4. B2C E-commerce Market - Supply Chain
4.5. Global B2C E-commerce Market Forecast
4.5.1. B2C E-commerce Market Size (US$ Mn) and Y-o-Y Growth
4.5.2. B2C E-commerce Market Size (000’ Units) and Y-o-Y Growth
4.5.3. B2C E-commerce Market Absolute $ Opportunity
5. Global B2C E-commerce Market Analysis and Forecast by Types
5.1. Market Trends
5.2. Introduction
5.2.1. Basis Point Share (BPS) Analysis by Types
5.2.2. Y-o-Y Growth Projections by Types
5.3. B2C E-commerce Market Size and Volume Forecast by Types
5.3.1. B2C Retailers
5.3.2. Classifieds
5.4. Absolute $ Opportunity Assessment by Types
5.5. Market Attractiveness/Growth Potential Analysis by Types
6. Global B2C E-commerce Market Analysis and Forecast by Region
6.1. Market Trends
6.2. Introduction
6.2.1. Basis Point Share (BPS) Analysis by Region
6.2.2. Y-o-Y Growth Projections by Region
6.3. B2C E-commerce Market Size and Volume Forecast by Region
6.3.1. North America
6.3.2. Latin America
6.3.3. Europe
6.3.4. Asia Pacific
6.3.5. Middle East and Africa (MEA)
6.4. Absolute $ Opportunity Assessment by Region
6.5. Market Attractiveness/Growth Potential Analysis by Region
6.6. Global B2C E-commerce Demand Share Forecast, 2019-2026
7. North America B2C E-commerce Market Analysis and Forecast
7.1. Introduction
7.1.1. Basis Point Share (BPS) Analysis by Country
7.1.2. Y-o-Y Growth Projections by Country
7.2. North America B2C E-commerce Market Size and Volume Forecast by Country
7.2.1. U.S.
7.2.2. Canada
7.3. Absolute $ Opportunity Assessment by Country
7.4. North America B2C E-commerce Market Size and Volume Forecast by Types
7.4.1. B2C Retailers
7.4.2. Classifieds
7.5. Basis Point Share (BPS) Analysis by Types
7.6. Y-o-Y Growth Projections by Types
7.7. Market Attractiveness/Growth Potential Analysis
7.7.1. By Country
7.7.2. By Product Type
7.7.3. By Application
7.8. North America B2C E-commerce Demand Share Forecast, 2019-2026
8. Latin America B2C E-commerce Market Analysis and Forecast
8.1. Introduction
8.1.1. Basis Point Share (BPS) Analysis by Country
8.1.2. Y-o-Y Growth Projections by Country
8.1.3. Latin America Average Pricing Analysis
8.2. Latin America B2C E-commerce Market Size and Volume Forecast by Country
8.2.1. Brazil
8.2.2. Mexico
8.2.3. Rest of Latin America
8.3. Absolute $ Opportunity Assessment by Country
8.4. Latin America B2C E-commerce Market Size and Volume Forecast by Types
8.4.1. B2C Retailers
8.4.2. Classifieds
8.5. Basis Point Share (BPS) Analysis by Types
8.6. Y-o-Y Growth Projections by Types
8.7. Market Attractiveness/Growth Potential Analysis
8.7.1. By Country
8.7.2. By Product Type
8.7.3. By Application
8.8. Latin America B2C E-commerce Demand Share Forecast, 2019-2026
9. Europe B2C E-commerce Market Analysis and Forecast
9.1. Introduction
9.1.1. Basis Point Share (BPS) Analysis by Country
9.1.2. Y-o-Y Growth Projections by Country
9.1.3. Europe Average Pricing Analysis
9.2. Europe B2C E-commerce Market Size and Volume Forecast by Country
9.2.1. Germany
9.2.2. France
9.2.3. Italy
9.2.4. U.K.
9.2.5. Spain
9.2.6. Russia
9.2.7. Rest of Europe
9.3. Absolute $ Opportunity Assessment by Country
9.4. Europe B2C E-commerce Market Size and Volume Forecast by Types
9.4.1. B2C Retailers
9.4.2. Classifieds
9.5. Basis Point Share (BPS) Analysis by Types
9.6. Y-o-Y Growth Projections by Types
9.7. Market Attractiveness/Growth Potential Analysis
9.7.1. By Country
9.7.2. By Product Type
9.7.3. By Application
9.8. Europe B2C E-commerce Demand Share Forecast, 2019-2026
10. Asia Pacific B2C E-commerce Market Analysis and Forecast
10.1. Introduction
10.1.1. Basis Point Share (BPS) Analysis by Country
10.1.2. Y-o-Y Growth Projections by Country
10.1.3. Asia Pacific Average Pricing Analysis
10.2. Asia Pacific B2C E-commerce Market Size and Volume Forecast by Country
10.2.1. China
10.2.2. Japan
10.2.3. South Korea
10.2.4. India
10.2.5. Australia
10.2.6. Rest of Asia Pacific (APAC)
10.3. Absolute $ Opportunity Assessment by Country
10.4. Asia Pacific B2C E-commerce Market Size and Volume Forecast by Types
10.4.1. B2C Retailers
10.4.2. Classifieds
10.5. Basis Point Share (BPS) Analysis by Types
10.6. Y-o-Y Growth Projections by Types
10.7. Market Attractiveness/Growth Potential Analysis
10.7.1. By Country
10.7.2. By Product Type
10.7.3. By Application
10.8. Asia Pacific B2C E-commerce Demand Share Forecast, 2019-2026
11. Middle East & Africa B2C E-commerce Market Analysis and Forecast
11.1. Introduction
11.1.1. Basis Point Share (BPS) Analysis by Country
11.1.2. Y-o-Y Growth Projections by Country
11.1.3. Middle East & Africa Average Pricing Analysis
11.2. Middle East & Africa B2C E-commerce Market Size and Volume Forecast by Country
11.2.1. Saudi Arabia
11.2.2. South Africa
11.2.3. UAE
11.2.4. Rest of Middle East & Africa (MEA)
11.3. Absolute $ Opportunity Assessment by Country
11.4. Middle East & Africa B2C E-commerce Market Size and Volume Forecast by Types
11.4.1. B2C Retailers
11.4.2. Classifieds
11.5. Basis Point Share (BPS) Analysis by Types
11.6. Y-o-Y Growth Projections by Types
11.7. Market Attractiveness/Growth Potential Analysis
11.7.1. By Country
11.7.2. By Product Type
11.7.3. By Application
11.8. Middle East & Africa B2C E-commerce Demand Share Forecast, 2019-2026
12. Competition Landscape
12.1. Global B2C E-commerce Market: Market Share Analysis
12.2. B2C E-commerce Distributors and Customers
12.3. B2C E-commerce Market: Competitive Dashboard
12.4. Company Profiles (Details: Overview, Financials, Developments, Strategy)
12.4.1. Amazon.com, Inc.
12.4.2. Alibaba Group Holding Limited
12.4.3. ASOS Plc
12.4.4. Ebay. Inc.
12.4.5. MakeMyTrip Pvt. Ltd.
12.4.6. Flipkart Internet Private Ltd.
2. Assumptions and Acronyms Used
3. Research Methodology
4. B2C E-commerce Market Overview
4.1. Introduction
4.1.1. Market Taxonomy
4.1.2. Market Definition
4.2. Macro-Economic Factors
4.2.1. Industry Outlook
4.3. B2C E-commerce Market Dynamics
4.3.1. Market Drivers
4.3.2. Market Restraints
4.3.3. Opportunity
4.3.4. Market Trends
4.4. B2C E-commerce Market - Supply Chain
4.5. Global B2C E-commerce Market Forecast
4.5.1. B2C E-commerce Market Size (US$ Mn) and Y-o-Y Growth
4.5.2. B2C E-commerce Market Size (000’ Units) and Y-o-Y Growth
4.5.3. B2C E-commerce Market Absolute $ Opportunity
5. Global B2C E-commerce Market Analysis and Forecast by Types
5.1. Market Trends
5.2. Introduction
5.2.1. Basis Point Share (BPS) Analysis by Types
5.2.2. Y-o-Y Growth Projections by Types
5.3. B2C E-commerce Market Size and Volume Forecast by Types
5.3.1. B2C Retailers
5.3.2. Classifieds
5.4. Absolute $ Opportunity Assessment by Types
5.5. Market Attractiveness/Growth Potential Analysis by Types
6. Global B2C E-commerce Market Analysis and Forecast by Region
6.1. Market Trends
6.2. Introduction
6.2.1. Basis Point Share (BPS) Analysis by Region
6.2.2. Y-o-Y Growth Projections by Region
6.3. B2C E-commerce Market Size and Volume Forecast by Region
6.3.1. North America
6.3.2. Latin America
6.3.3. Europe
6.3.4. Asia Pacific
6.3.5. Middle East and Africa (MEA)
6.4. Absolute $ Opportunity Assessment by Region
6.5. Market Attractiveness/Growth Potential Analysis by Region
6.6. Global B2C E-commerce Demand Share Forecast, 2019-2026
7. North America B2C E-commerce Market Analysis and Forecast
7.1. Introduction
7.1.1. Basis Point Share (BPS) Analysis by Country
7.1.2. Y-o-Y Growth Projections by Country
7.2. North America B2C E-commerce Market Size and Volume Forecast by Country
7.2.1. U.S.
7.2.2. Canada
7.3. Absolute $ Opportunity Assessment by Country
7.4. North America B2C E-commerce Market Size and Volume Forecast by Types
7.4.1. B2C Retailers
7.4.2. Classifieds
7.5. Basis Point Share (BPS) Analysis by Types
7.6. Y-o-Y Growth Projections by Types
7.7. Market Attractiveness/Growth Potential Analysis
7.7.1. By Country
7.7.2. By Product Type
7.7.3. By Application
7.8. North America B2C E-commerce Demand Share Forecast, 2019-2026
8. Latin America B2C E-commerce Market Analysis and Forecast
8.1. Introduction
8.1.1. Basis Point Share (BPS) Analysis by Country
8.1.2. Y-o-Y Growth Projections by Country
8.1.3. Latin America Average Pricing Analysis
8.2. Latin America B2C E-commerce Market Size and Volume Forecast by Country
8.2.1. Brazil
8.2.2. Mexico
8.2.3. Rest of Latin America
8.3. Absolute $ Opportunity Assessment by Country
8.4. Latin America B2C E-commerce Market Size and Volume Forecast by Types
8.4.1. B2C Retailers
8.4.2. Classifieds
8.5. Basis Point Share (BPS) Analysis by Types
8.6. Y-o-Y Growth Projections by Types
8.7. Market Attractiveness/Growth Potential Analysis
8.7.1. By Country
8.7.2. By Product Type
8.7.3. By Application
8.8. Latin America B2C E-commerce Demand Share Forecast, 2019-2026
9. Europe B2C E-commerce Market Analysis and Forecast
9.1. Introduction
9.1.1. Basis Point Share (BPS) Analysis by Country
9.1.2. Y-o-Y Growth Projections by Country
9.1.3. Europe Average Pricing Analysis
9.2. Europe B2C E-commerce Market Size and Volume Forecast by Country
9.2.1. Germany
9.2.2. France
9.2.3. Italy
9.2.4. U.K.
9.2.5. Spain
9.2.6. Russia
9.2.7. Rest of Europe
9.3. Absolute $ Opportunity Assessment by Country
9.4. Europe B2C E-commerce Market Size and Volume Forecast by Types
9.4.1. B2C Retailers
9.4.2. Classifieds
9.5. Basis Point Share (BPS) Analysis by Types
9.6. Y-o-Y Growth Projections by Types
9.7. Market Attractiveness/Growth Potential Analysis
9.7.1. By Country
9.7.2. By Product Type
9.7.3. By Application
9.8. Europe B2C E-commerce Demand Share Forecast, 2019-2026
10. Asia Pacific B2C E-commerce Market Analysis and Forecast
10.1. Introduction
10.1.1. Basis Point Share (BPS) Analysis by Country
10.1.2. Y-o-Y Growth Projections by Country
10.1.3. Asia Pacific Average Pricing Analysis
10.2. Asia Pacific B2C E-commerce Market Size and Volume Forecast by Country
10.2.1. China
10.2.2. Japan
10.2.3. South Korea
10.2.4. India
10.2.5. Australia
10.2.6. Rest of Asia Pacific (APAC)
10.3. Absolute $ Opportunity Assessment by Country
10.4. Asia Pacific B2C E-commerce Market Size and Volume Forecast by Types
10.4.1. B2C Retailers
10.4.2. Classifieds
10.5. Basis Point Share (BPS) Analysis by Types
10.6. Y-o-Y Growth Projections by Types
10.7. Market Attractiveness/Growth Potential Analysis
10.7.1. By Country
10.7.2. By Product Type
10.7.3. By Application
10.8. Asia Pacific B2C E-commerce Demand Share Forecast, 2019-2026
11. Middle East & Africa B2C E-commerce Market Analysis and Forecast
11.1. Introduction
11.1.1. Basis Point Share (BPS) Analysis by Country
11.1.2. Y-o-Y Growth Projections by Country
11.1.3. Middle East & Africa Average Pricing Analysis
11.2. Middle East & Africa B2C E-commerce Market Size and Volume Forecast by Country
11.2.1. Saudi Arabia
11.2.2. South Africa
11.2.3. UAE
11.2.4. Rest of Middle East & Africa (MEA)
11.3. Absolute $ Opportunity Assessment by Country
11.4. Middle East & Africa B2C E-commerce Market Size and Volume Forecast by Types
11.4.1. B2C Retailers
11.4.2. Classifieds
11.5. Basis Point Share (BPS) Analysis by Types
11.6. Y-o-Y Growth Projections by Types
11.7. Market Attractiveness/Growth Potential Analysis
11.7.1. By Country
11.7.2. By Product Type
11.7.3. By Application
11.8. Middle East & Africa B2C E-commerce Demand Share Forecast, 2019-2026
12. Competition Landscape
12.1. Global B2C E-commerce Market: Market Share Analysis
12.2. B2C E-commerce Distributors and Customers
12.3. B2C E-commerce Market: Competitive Dashboard
12.4. Company Profiles (Details: Overview, Financials, Developments, Strategy)
12.4.1. Amazon.com, Inc.
12.4.2. Alibaba Group Holding Limited
12.4.3. ASOS Plc
12.4.4. Ebay. Inc.
12.4.5. MakeMyTrip Pvt. Ltd.
12.4.6. Flipkart Internet Private Ltd.
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