Knowledge Management Software Market Outlook 2031
The global knowledge management software market size was valued at USD 5.09 Billion in 2022 and is anticipated to reach USD 13.23 Billion by 2031, expanding at a CAGR of 11.1% during the forecast period,2023 – 2031. The growth of the market is attributed to the increasing demand for mobile management applications among several enterprises and the rising number of organizations adopting software as a service (SaaS) models and cloud-based models.
Knowledge management is the process of developing, sharing, managing, and applying information and knowledge about a certain company. In other words, knowledge management is the process of accomplishing corporate goals by maximizing the use of accessible information. Knowledge progress is made up of three primary components: knowledge retention, knowledge generation, and knowledge sharing.
Getting the correct knowledge from the right person at the right time is knowledge management. Knowledge management solutions are being used by businesses to share data across the enterprise, allowing for better decision making.
The COVID-19 pandemic imposed restrictions such as lockdowns and travel bans have hampered the supply chain of nearly all industries. Conversely, cloud adoption is rising, due to the trend of work from home and need to use the latest technology.
The pandemic accelerated digital transformation and increased awareness regarding knowledge management software. Advanced electronics, high technology, and medical technology were used prior to the outbreak. Their use surged during the COVID-19 crisis.
Knowledge Management Software Market Trends, Drivers, Restraints, and Opportunities
- Increasing demand for staff productivity and operational efficiency is expected to drive the market.
- Rising need of customer satisfaction and retention is anticipated to propel the market during the forecast period.
- Lack of awareness in small enterprises is projected to hamper the market in the coming years.
- High cost associated with the implementation of software is expected to hinder the market in the next few years.
- Technological advancements in software are anticipated to create lucrative opportunities for market players.
Scope of Knowledge Management Software Market Report
The report on the global knowledge management software market includes an assessment of the market, trends, segments, and regional markets. Overview and dynamics have also been included in the report.
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Attributes
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Details
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Report Title
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Knowledge Management Software Market - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast
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Base Year
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2022
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Historic Data
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2016–2021
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Forecast Period
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2023–2031
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Segmentation
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Types (Mobile-iOS Native and Mobile-Android Native), Deployment Types (Hybrid, Cloud-based, and On-premise), Organization Sizes (Large Enterprises, Medium-sized Enterprises, and Small Enterprises), and End-users (Government & Defense, BFSI, IT & Telecommunication, Manufacturing, Pharmaceuticals, and Others)
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Regional Scope
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Asia Pacific, North America, Latin America, Europe, and Middle East & Africa
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Report Coverage
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Company Share, Market Analysis and Size, Competitive Landscape, Growth Factors, and Trends, and Revenue Forecast
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Key Players Covered in the Report
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Capgemini SE; SAP SE; Oracle Corporation; IBM Corporation; and Atlassian Corporation
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Knowledge Management Software Market Segment Insights
Mobile-android native segment to expand at a considerable CAGR
On the basis of types, the knowledge management software market is bifurcated into mobile-iOS native and mobile-android native. The mobile-android native segment is projected to expand at a considerable CAGR during the forecast period, due to the increasing demand for software in several industries such as healthcare, automotive, and banking.
Mobile-android native allows customers to access apps on their mobile devices, thus enhancing the performance of employees. The mobile-iOS native segment is anticipated to account for a major share of the market during the forecast period. iOS native offers data security that provides integrity and information privacy control.
Cloud-based segment to hold a significant share of the market
Based on deployment types, the market is divided into hybrid, cloud-based, and on-premise. The cloud-based segment is expected to hold a significant share of the market in the coming years, due to the rising need for customer satisfaction and retention.
Cloud-based technology allows customers to share data and information, and manage applications, which is accessed across the Internet. The on-premise segment accounts for a significant share of the market, owing to the increasing demand for staff productivity and operational efficiency.
Small enterprises segment to expand at a substantial CAGR
On the basis of organization sizes, the knowledge management software market is segregated into large enterprises, medium-sized enterprises, and small enterprises. The small enterprises segment is anticipated to expand at a substantial CAGR during the forecast period, as it allows customers to track their employees’ progress and work. Furthermore, the software helps in making better decisions and offers real-time data information regarding business strategies.
The software allows businesses to use their resources efficiently and create systematic method of organizing, retrieving, and sharing information among employees; therefore, it is extensively adopted by large enterprises. Thus, the large enterprises segment is expected to hold a significant share of the market.
BFSI segment to hold considerable market share
Based on end-users, the market is segmented into government & defense, BFSI, IT & telecommunication, manufacturing, pharmaceuticals, and others. The BFSI segment is projected to constitute a key share of the market in the coming years, as it helps banks update their customer’s data and information.
The pharmaceuticals segment is projected to expand at a substantial CAGR, as knowledge management software improve productivity as R&D processes are complex and it allows the sharing of data information between different parts of the organization.
Asia Pacific is anticipated to constitute a key market share
In terms of regions, the global knowledge management software market is classified as Asia Pacific, North America, Latin America, Europe, and Middle East & Africa. Asia Pacific is expected to constitute a key share of the market during the forecast period, due to the rising adoption of advanced technology in the region.
The market in North America is anticipated to expand at a rapid pace during the forecast period, owing to increasing industrialization and rising competition along organizational structures in the region.
Segments
The global knowledge management software market has been segmented on the basis of
Types
- Mobile-iOS Native
- Mobile-android Native
Deployment Types
- Hybrid
- Cloud-based
- On-premise
Organization Sizes
- Large Enterprises
- Medium-sized Enterprises
- Small Enterprises
End-users
- Government & Defense
- BFSI
- IT & Telecommunication
- Manufacturing
- Pharmaceuticals
- Others
Regions
- Asia Pacific
- North America
- Latin America
- Europe
- Middle East & Africa
Key Players
Competitive Landscape
Key players competing in the global knowledge management software market share are Capgemini SE; SAP SE; Oracle Corporation; IBM Corporation; and Atlassian Corporation. Key market players uphold the competitive edge in the market by making investments in technological developments.
These companies invest in technological advancements to help customers take quick decisions, especially in cases of similarities. In January 2018, Bloomfire, an Austin, Texas, the US-based knowledge sharing start-up, announced the debut of its integration, a Slack app, which helps users balance their comprehensive knowledge sharing technology platform.
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