On-call Scheduling Software Market

On-call Scheduling Software Market by Components (Services and Solutions), Deployments (On-premise and Cloud-based), Applications (Medical Use, Business, and Others), and Regions (Asia Pacific, North America, Latin America, Europe, and Middle East & Africa) - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast 2021-2028

  • Report ID: ICT-SE-2145
  • Author: Growth Market Reports
  • Rating: 4.9
  • Total Reviews: 3
  • No. Of Pages: 215
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The global on-call scheduling software market size was valued at 1.06 billion in 2020 and is estimated to expand at a substantial CAGR over the forecast period, 2021-2028. The growth of the market is attributed to the increasing level of awareness among the targeted population base and its increasing adoption among verticals of various industries.

On-call Scheduling Software Market

On-call scheduling software helps a business to quickly reach out to its staff. This software provides an individual with a support team that is readily available to solve the emerging issues. It consists of various features including an auto-rotation feature that enables a business to manage the resources or staff effectively. This software helps out businesses to combine integrated on-call notifications and real-time shift calendars of their employees along with keeping track of the shifts of employees. Various quotas are set by this software to meet the basic staffing requirements of an employee on the basis of the number of employees, their certifications, their roles, and their skills. It also sends the right message to the right employee at the right time.  One of the major trends that have been observed in this market is Robotic Process Automation (RPA) that helps the customers to get personalized answers regarding their queries. An individual can receive help or desired information in real-time with the usage of RPA.

The COVID-19 pandemic had a significant impact on various industries; however, the pandemic had a positive impact on the on-call scheduling software market. Work-from-home became mandatory for everyone due to the pandemic which is anticipated to encourage the growth of the market with the increasing usage of on-call scheduling software.

Market Trends, Drivers, Restraints, and Opportunities

  • Increasing applications of on-call scheduling software across numerous industries is anticipated to propel the market growth over the forecast period.
  • The growing trend for work-from-home and rising need for staffing automation along with on-call communication has increased the usage of this software which is anticipated to drive the market.
  • Approach of various small & medium enterprises worldwide towards cloud applications in business operations is anticipated to fuel the market expansion.
  • Restricted amount of time and lack of availability of skilled workers is a key challenge that can hinder the market growth.
  • Lack of availability of data network infrastructure in the organization is a major factor restraining the market expansion.
  • Increasing focus on research & development activities and advancement in technology are projected to present key opportunities for the market growth during the forecast period.

Scope of the Report

The report on the global on-call scheduling software market includes an assessment of the market, trends, and segments. Overview and dynamics have also been included in the report.

Attributes

Details

Report Title

On-Call Scheduling Software Market– Global Industry Analysis, Growth, Share, Size, Trends, And Forecast

Base Year

2020

Historic Data

2018–2019

Forecast Period

2021–2028

Segmentation

Components (Services and Solutions), Deployments (On-premise and Cloud-based), and Applications (Medical Use, Business, and Others)

Regional Scope

Asia Pacific, North America, Latin America, Europe, and Middle East & Africa

Report Coverage

Company Share, Market Analysis and Size, Competitive Landscape, Growth Factors, and Trends, and Revenue Forecast

Key Players Covered in the Report

Spok, Inc.; Adjuvant Technologies, LLC; Central Logic Inc.; Ambs Call Center; Everbridge, Inc.; Lightning Bolt Solutions; Kronos Incorporated; MDsyncNET; ServiceNow, Inc.; OpenTempo; Shift Administrators LLC; and 1Call Division of AMTELCO

Market Segment Insights

Services segment is expected to exhibit a high growth

On the basis of components, the on-call scheduling software market is bifurcated into services and solutions. The solutions segment led the market in 2019 and is expected to grow at a considerable rate attributed to the growing adoption of these software solutions by hospitals and organizations helping them to solve critical issues. However, the services segment is expected to exhibit a high growth owing to its ability in creation of on-call schedules and escalation policies for staff of a business.

On-call Scheduling Software Market

Cloud-based segment is estimated to expand at a high CAGR

Based on the deployments, the market is divided into on-premise and cloud-based. The on-premise segment dominated the market in 2019 owing to its preference among companies to provide various solutions in managing their data. On the other hand, the cloud-based segment is estimated to expand at a high CAGR attributed to the increasing adoption of the software by various businesses that include real estate, marketing, advertising, and consumer electronics. Numerous features are provided by cloud-based software such as automated scheduling, group scheduling, and multi-location support.

On-call Scheduling Software Market

Business segment is estimated to register a high growth

On the basis of applications, the on-call scheduling software market is segmented into medical use, business, and others. The medical use segment led the market in 2019 attributed to wide usage of the software in the medical applications as they enable the healthcare infrastructure to effectively manage difficult clinical work. However, the business segment is estimated to register a high growth owing to the rising need of businesses to provide satisfaction to end-user and improving service quality.

On-call Scheduling Software Market

Asia Pacific market is expected to exhibit a rapid growth

In terms of regions, the market is classified as Asia Pacific, North America, Latin America, Europe, and Middle East & Africa.

North America held a key share of the market in 2019 owing to the presence of major vendors in the region. These vendors are in continuous try to enhance employee productivity, reduce cost, and improve the efficiency of the business process. On the other hand, Asia Pacific market is expected to exhibit a rapid growth attributed to the increasing adoption of digitalization by business organizations.

On-call Scheduling Software Market

Segments

Segments Covered in the Report

The global on-call scheduling software market has been segmented on the basis of

Components

  • Services
  • Solutions

Deployments

  • On-premise
  • Cloud-based

Applications

  • Medical Use
  • Business
  • Others

Regions

  • Asia Pacific
  • North America
  • Latin America
  • Europe
  • Middle East & Africa

Key Players

  • Spok, Inc.
  • Adjuvant Technologies, LLC
  • Central Logic Inc.
  • Ambs Call Center
  • Everbridge, Inc.
  • Lightning Bolt Solutions
  • Kronos Incorporated
  • MDsyncNET
  • ServiceNow, Inc.
  • OpenTempo
  • Shift Administrators LLC
  • 1Call Division of AMTELCO

Competitive Landscape

Key players competing in the global on-call scheduling software market are Spok, Inc.; Adjuvant Technologies, LLC; Central Logic Inc.; Ambs Call Center; Everbridge, Inc.; Lightning Bolt Solutions; Kronos Incorporated; MDsyncNET; ServiceNow, Inc.; OpenTempo; Shift Administrators LLC; and 1Call Division of AMTELCO. Many of these players have adopted business strategies such as innovations in new products, acquisitions, mergers partnerships, and alliances in order to increase their operation expansion, consumer base, and market position globally.

On-call Scheduling Software Market

1. Executive Summary
2. Assumptions and Acronyms Used
3. Research Methodology
4. On-call Scheduling Software Market Overview
  4.1. Introduction
     4.1.1. Market Taxonomy
     4.1.2. Market Definition
  4.2. Macro-Economic Factors
     4.2.1. Industry Outlook
  4.3. On-call Scheduling Software Market Dynamics
     4.3.1. Market Drivers
     4.3.2. Market Restraints
     4.3.3. Opportunity
     4.3.4. Market Trends
  4.4. On-call Scheduling Software Market - Supply Chain
  4.5. Global On-call Scheduling Software Market Forecast
     4.5.1. On-call Scheduling Software Market Size (US$ Mn) and Y-o-Y Growth
     4.5.2. On-call Scheduling Software Market Size (000’ Units) and Y-o-Y Growth
     4.5.3. On-call Scheduling Software Market Absolute $ Opportunity
5. Global On-call Scheduling Software Market Analysis and Forecast by Region
  5.1. Market Trends
  5.2. Introduction
     5.2.1. Basis Point Share (BPS) Analysis by Region
     5.2.2. Y-o-Y Growth Projections by Region
  5.3. On-call Scheduling Software Market Size and Volume Forecast by Region
     5.3.1. North America
     5.3.2. Latin America
     5.3.3. Europe
     5.3.4. Asia Pacific
     5.3.5. Middle East and Africa (MEA)
  5.4. Absolute $ Opportunity Assessment by Region
  5.5. Market Attractiveness/Growth Potential Analysis by Region
  5.6. Global On-call Scheduling Software Demand Share Forecast, 2019-2026
6. North America On-call Scheduling Software Market Analysis and Forecast
  6.1. Introduction
     6.1.1. Basis Point Share (BPS) Analysis by Country
     6.1.2. Y-o-Y Growth Projections by Country
  6.2. North America On-call Scheduling Software Market Size and Volume Forecast by Country
     6.2.1. U.S.
     6.2.2. Canada
  6.3. Absolute $ Opportunity Assessment by Country
  6.4. Market Attractiveness/Growth Potential Analysis
     6.4.1. By Country
     6.4.2. By Product Type
     6.4.3. By Application
  6.5. North America On-call Scheduling Software Demand Share Forecast, 2019-2026
7. Latin America On-call Scheduling Software Market Analysis and Forecast
  7.1. Introduction
     7.1.1. Basis Point Share (BPS) Analysis by Country
     7.1.2. Y-o-Y Growth Projections by Country
     7.1.3. Latin America Average Pricing Analysis
  7.2. Latin America On-call Scheduling Software Market Size and Volume Forecast by Country
      7.2.1. Brazil
      7.2.2. Mexico
      7.2.3. Rest of Latin America
   7.3. Absolute $ Opportunity Assessment by Country
  7.4. Market Attractiveness/Growth Potential Analysis
     7.4.1. By Country
     7.4.2. By Product Type
     7.4.3. By Application
  7.5. Latin America On-call Scheduling Software Demand Share Forecast, 2019-2026
8. Europe On-call Scheduling Software Market Analysis and Forecast
  8.1. Introduction
     8.1.1. Basis Point Share (BPS) Analysis by Country
     8.1.2. Y-o-Y Growth Projections by Country
     8.1.3. Europe Average Pricing Analysis
  8.2. Europe On-call Scheduling Software Market Size and Volume Forecast by Country
     8.2.1. Germany
     8.2.2. France
     8.2.3. Italy
     8.2.4. U.K.
     8.2.5. Spain
     8.2.6. Russia
     8.2.7. Rest of Europe
  8.3. Absolute $ Opportunity Assessment by Country
  8.4. Market Attractiveness/Growth Potential Analysis
     8.4.1. By Country
     8.4.2. By Product Type
     8.4.3. By Application
  8.5. Europe On-call Scheduling Software Demand Share Forecast, 2019-2026
9. Asia Pacific On-call Scheduling Software Market Analysis and Forecast
  9.1. Introduction
     9.1.1. Basis Point Share (BPS) Analysis by Country
     9.1.2. Y-o-Y Growth Projections by Country
     9.1.3. Asia Pacific Average Pricing Analysis
  9.2. Asia Pacific On-call Scheduling Software Market Size and Volume Forecast by Country
     9.2.1. China
     9.2.2. Japan
     9.2.3. South Korea
     9.2.4. India
     9.2.5. Australia
     9.2.6. Rest of Asia Pacific (APAC)
  9.3. Absolute $ Opportunity Assessment by Country
  9.4. Market Attractiveness/Growth Potential Analysis
     9.4.1. By Country
     9.4.2. By Product Type
     9.4.3. By Application
  9.5. Asia Pacific On-call Scheduling Software Demand Share Forecast, 2019-2026
10. Middle East & Africa On-call Scheduling Software Market Analysis and Forecast
  10.1. Introduction
     10.1.1. Basis Point Share (BPS) Analysis by Country
     10.1.2. Y-o-Y Growth Projections by Country
     10.1.3. Middle East & Africa Average Pricing Analysis
  10.2. Middle East & Africa On-call Scheduling Software Market Size and Volume Forecast by Country
     10.2.1. Saudi Arabia
     10.2.2. South Africa
     10.2.3. UAE
     10.2.4. Rest of Middle East & Africa (MEA)
  10.3. Absolute $ Opportunity Assessment by Country
  10.4. Market Attractiveness/Growth Potential Analysis
     10.4.1. By Country
     10.4.2. By Product Type
     10.4.3. By Application
  10.5. Middle East & Africa On-call Scheduling Software Demand Share Forecast, 2019-2026
11. Competition Landscape
  11.1. Global On-call Scheduling Software Market: Market Share Analysis
  11.2. On-call Scheduling Software Distributors and Customers
  11.3. On-call Scheduling Software Market: Competitive Dashboard
  11.4. Company Profiles (Details: Overview, Financials, Developments, Strategy)
     11.4.1. Spok, Inc. Adjuvant Technologies, LLC Central Logic Inc. Ambs Call Center Everbridge, Inc. Lightning Bolt Solutions  

Segments Covered in the Report

The global on-call scheduling software market has been segmented on the basis of

Components

  • Services
  • Solutions

Deployments

  • On-premise
  • Cloud-based

Applications

  • Medical Use
  • Business
  • Others

Regions

  • Asia Pacific
  • North America
  • Latin America
  • Europe
  • Middle East & Africa

Key Players

  • Spok, Inc.
  • Adjuvant Technologies, LLC
  • Central Logic Inc.
  • Ambs Call Center
  • Everbridge, Inc.
  • Lightning Bolt Solutions
  • Kronos Incorporated
  • MDsyncNET
  • ServiceNow, Inc.
  • OpenTempo
  • Shift Administrators LLC
  • 1Call Division of AMTELCO

Key players competing in the global on-call scheduling software market are Spok, Inc.; Adjuvant Technologies, LLC; Central Logic Inc.; Ambs Call Center; Everbridge, Inc.; Lightning Bolt Solutions; Kronos Incorporated; MDsyncNET; ServiceNow, Inc.; OpenTempo; Shift Administrators LLC; and 1Call Division of AMTELCO. Many of these players have adopted business strategies such as innovations in new products, acquisitions, mergers partnerships, and alliances in order to increase their operation expansion, consumer base, and market position globally.

On-call Scheduling Software Market

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