The global clinical communication and collaboration market size was USD 2.18 Billion in 2022 and is likely to reach USD 9.60 Billion by 2031 , expanding at a CAGR of 17.9% during 2023–2031.The growth of the market is attributed to digital revolution in the healthcare sector.
Clinical communication and collaboration are a safe messaging platform that integrates with clinical systems to improve workflow for nurses, physicians, and other team members through desktop or smartphone applications. These applications have benefits for patients, such as the ability to connect with the care team effectively and gain access to medical records.
Market Trends, Drivers, Restraints, and Opportunities:
Involvement in digital health network has benefited healthcare professionals to grow in new directions and develop new technologies.
New technologies are encouraging digitization and automation across the healthcare sector. This in turn, is increasing the demand for CC&C.
Alliance tools have helped in digitally capturing the information and transferring the data in real time to healthcare staff by minimizing the errors. This factor is estimated to expand the CC&C market.
Clinical communication and collaboration systems have gained importance, due to rising usage of smart devices in healthcare centers.
Efforts are being made in Artificial intelligence (AI)-led telemedicine services to improve healthcare services.
AI-led telemedicine is used to reduce the waiting time in hospitals and find specialists quickly for telemedicine patients.
Scope of the Report:
The report on the clinical communication and collaboration market includes an assessment of the market, trends, segments, and regional markets. Overview and dynamics have also been included in the report.
Global Clinical Communication and Collaboration Market - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast
Deployments (Cloud Based and On-premise), Components (Solutions and Services), End-Users (Hospitals, Clinics, and Others), and Regions
Asia Pacific, North America, Latin America, Europe, and Middle East & Africa
Company Share, Market Analysis and Size, Competitive Landscape, Growth Factors, and Trends, and Revenue Forecast
Key Players Covered in the Report
AGINITY Global Inc., Spok Inc., Hill Room Services, Inc., Avaya Inc., Intel Corporation, Cerner Corporation, Cisco Systems Inc., Halo Health, NEC Corporation, Microsoft Corporation, Vocera Communications, and Plantronics, Inc.
Market Segment Insights:
The solution segment held more than 60% share of the total revenue in 2019
Based on components, the clinical communication and collaboration market is bifurcated into solution and service. The clinical communication and collaboration systems collect information of patient data, bed management systems, and telemetry by location for immediate response during critical situations. Moreover, in COVID-19 situation, organizations such as Cerner Corporation have developed certain updates that inform providers when a patient is at risk. Solution providers are merging IoT with alliance solutions to enhance patient care and operational efficiency. IoT in healthcare sector uses applications such as wearables, smart devices, and beacons to help patients follow their care programs. With the help of Bluetooth beacons and mobile phones, clinics help patients and visitors to find their way in large campuses.
The on-premise segment held around 54% share of the total revenue in 2019
On the basis of deployments, the clinical communication and collaboration market is segregated as cloud-based and on-premise. The on-premise segment is anticipated to hold a major share of the total revenue. Hospitals have developed IT infrastructure to meet rising demand for data. At the beginning, healthcare organizations were not ready to opt for cloud-based deployment and were in the favor of the on-premise segment. But the demand for the on-premise segment is estimated to decline during the forecast period, attributed to high maintenance costs.
The cloud-based segment provides a flexible and scalable environment at low cost. The cloud-based platform is used to communicate, share, and collaborate with all team members located miles away, which this is projected to drive the segment during the forecast period. Cloud-based application has developed a feature of recording events and letting others review the records later.
The hospital segment held a major share of more than 50% of the total revenue share in 2019
In terms of end-users, the clinical communication and collaboration market is fragmented as hospitals, clinics, and others. The hospital segment is expected to expand at a rapid pace during the forecast period. Rising COVID-19 cases have made hospitals realize the importance of contactless communication and collaboration. For instance, Microsoft Corporation has offered the UK, National Health Service (NHS) staff to use Microsoft and communicate efficiently and quickly.
Joint Commission, a US-based healthcare company, estimated that 70% of medical faults occur due to communication halts. Incorporation of clinical mobility in hospitals has appeared as an advantage to functional efficiency. Tech-savvy patients are relying more on technology and are willing to share electronic health metrics.
The market in North America held a major share of around 31% in 2019
On the basis of regions, the clinical communication and collaboration market is classified as Asia Pacific, North America, Latin America, Europe, and Middle East & Africa. Increasing expenditure on healthcare in the US is estimated to drive the market in the region. Most of the hospitals in the US have executed clinical communication and collaboration solutions to accomplish their digital healthcare goals.
The market in Asia Pacific is expected to expand at a robust CAGR during the forecast period. CC&C has shown a positive response in Indonesia, Singapore, and Australia, due to rising COVID-19 cases. Additionally, the governments are promoting telemedicine on a wide scale by providing telemedicine to the community to avoid the spread of virus.
The global clinical communication and collaboration market has been segmented on the basis of
- Asia Pacific
- North America
- Latin America
- Middle East & Africa
- AGINITY Global Inc.
- Spok Inc.
- Hill Room Services, Inc.
- Avaya Inc.
- Intel Corporation
- Cerner Corporation
- Cisco Systems Inc.
- Halo Health
- NEC Corporation
- Microsoft Corporation
- Vocera Communications
- Plantronics, Inc.
Key players in the clinical communication and collaboration market include AGINITY Global Inc., Spok Inc., Hill Room Services, Inc., Avaya Inc., Intel Corporation, Cerner Corporation, Cisco Systems Inc., Halo Health, NEC Corporation, Microsoft Corporation, Vocera Communications, and Plantronics, Inc. Merchants are launching cloud-based collaboration tools that support privacy and security of the patients.