Mobile Unified Communications (MUC) is a platform designed to unify many different communication technologies, thereby combining them into a single integrated system. The term Mobile Unified Communications generally refers to any communication technology that allows a user to make calls, send messages, or access location information through their phone.
This technology has grown in popularity in recent years as mobile devices with camera applications, like the iPhone and Blackberry, and webcams like the Skype application, have made it possible for people to communicate across distance without compromising on mobility. MUC is used in a wide range of devices that include cell phones, hand held computers, laptops, servers, paging transmitters, video game consoles, home automation systems, and other electronic appliances.
Mobile unified communication tools are used for a variety of purposes including workforce management, team building, educational and business development purposes, as well as facilitating the transmission of high-quality audio and video data. They help in managing work in a more effective manner by enabling immediate and convenient collaboration among employees who may be spread across different locations.
In fact, mobile unified communication tools are an extension of traditional unified communications infrastructure, which seeks to bring together different communication tools with a user-friendly interface. Mobile unified communications, such as text messaging, video conferencing, video call forwarding, or automated attendant applications, help to bring together business leaders in a face-to-face meeting, allowing them to take decisions together and discuss important issues in a collaborative manner.
With the rise of a plethora of online conferencing services and applications, it's not easy for a group of people to get together in real-time, particularly when they are from different parts of the world. Mobile unified communications solutions enable people to connect across the border or across time zones, without the hassles of traveling long distances or making hotel reservations.
Video conferencing, for example, enables users in different locations to communicate and interact while experiencing a video conference, just like they would have met in person. The Mobile Unified Communication Service provider is responsible for maintaining an efficient workflow for meetings that may require participants to travel to multiple places. Such providers make use of latest technologies and advanced tools to facilitate collaboration among corporate clients and service providers.
These unified communications applications, such as SMS and MMS, allow instant messaging to occur in the form of a conversation. They are capable of transferring files and sharing applications between mobile devices such as PDAs and smart phones. Through this platform, companies can manage a large workforce efficiently. Businesses also need to consider the role of their Mobile Unified Communication Service Providers, or MUCCs, in providing these collaboration services. There are different kinds of mobile devices used to participate in video and audio collaboration services.
Uses of Mobile Unified Communications
Through a variety of communication technologies, people can communicate with each other. One example is through text messaging, which makes it possible to exchange information through short messages. However, text messaging can't perform the same tasks as real-time video conferencing or mobile unified communications solutions. To make things easier for businesses, most of them are making use of voice over IP (VOIP) in order to provide the necessary collaboration services.
Voice over IP offers the most efficient way to combine text and video transmissions to provide better video and audio experience in a telephonic conference call. In addition, it allows users to chat using visual components of a device such as televisions, laptops, tablets, handheld and other devices with screens that are high resolution. For example, users can view each other's screen using a Television or a laptop computer as long as there is an Internet connection available. With the advent of VOIP technologies, instant messaging services and video conferencing has been integrated into a single communication platform and this means that mobility and affordability are no longer a hindrance for businesses to utilize this powerful tool.
Now, it would be very easy for you to take the ride on this revolutionary business innovation because everything is in place to allow you to reap all the benefits of a mobile, unified communication solution. The primary advantage of this communication service is that it lets you manage your meetings, conferences, trainings and other presentations from any device. It also offers you access to various applications, which allows you to manage your schedule, tasks, contacts and other vital things like reminders etc. You can connect to your office phone or any other networked device to participate in meetings and other activities. To simplify things further, there are now several mobile devices available with built-in VoIP functionality that allows you to send voice and data files and share them using a computer, PDA or any mobile device.
There are several competitive landscape elements that have forced service providers to adopt this latest technology to increase their customer service and brand awareness among customers. This is one of the key reasons why a lot of service providers are trying hard to take control of this ever-growing market share. Since a majority of people carry their mobiles with them wherever they go, this mobile unified communications platform will definitely find acceptance in the market. In addition to this, you can also expect that the market will witness several more technological breakthroughs in the near future.