Segments - Volunteer Management Software Market by Deployment (Cloud-Based and On-Premise), Platform (PC Terminals and Mobile Terminals), Enterprise Size (Large Enterprises and Small and Medium Enterprises), Application (Attendance Tracking, Calendar Management, Communication Management, Event Management, Membership Management, and Others), and Region (North America, Europe, Asia Pacific, Latin America, and Middle East & Africa) - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast 2023– 2031
The global volunteer management software market size was USD 215.3 Mn in 2022 and is likely to reach USD 267.5 Mn in 2031, expanding at a CAGR of 2.5% during 2023-2031. The market growth is attributed to the increasing requirement for real-time volunteer tracking software.
Volunteer management software is a tool that helps organizations manage volunteer programs, events, and campaigns. All administrative operations, such as scheduling, training, recruitment, and monitoring of the volunteer pool, are automated by this program.
Other capabilities include skills-based employment matching, mail merges, volunteer profiles, and volunteer hour monitoring. Volunteer management typically entails planning for the role that volunteers fill, recruiting and screening volunteers, overseeing and encouraging volunteers under their supervision, and inspiring volunteers under their charge. Many volunteer management practices are similar to human resource management practices, and some non-profits and NGOs incorporate volunteer management systems into their human resources department.
Increasing need for real-time volunteering
The real-time location feature of volunteer tracking software is widely adopted by enterprises, schools, and colleges, which is expected to drive the demand for volunteer management software during the forecast period. This software helps companies, schools, non-profit organizations, and colleges to schedule events, communicate, and track volunteer hours.
The software aids organizations and volunteers to execute an event effectively. This user-friendly app tracks both individual and group volunteer hours, check activities on the go, and view their schedule. Real-time tracking provides many advantages, including increased productivity and speed monitoring. Real-time locating systems identify and track the location of people or objects in real-time, usually within a building.
Rising Popularity in Schools and Colleges
The increasing popularity of volunteer tracking software in schools and colleges is expected to drive the demand for this software during the forecast period, as universities and colleges use volunteer management software to manage volunteers and casual staff effectively.
Schools and colleges use volunteer management software to train volunteers, schedule volunteers across various locations and events, communicate with volunteers via automated emails and SMS, manage check-in and out onsite or remotely, and improve reporting and visibility of operations.
This software allows users to maintain their personal contact information and log their hours for personal usage. Young individuals are frequently expected to log their hours in order to fulfill school obligations.
Growing Internet Penetration and the Rising use of Smartphones
The growing internet penetration and rising use of smartphones are boosting the demand for volunteer management software globally. The internet has various advantages, including visibility, automation, and others. Volunteer management software runs on smartphones, which helps in creating new events. It helps to fill out the form with details such as the venue and time of the event, and create new events.
Once created, all the events automatically appear in a calendar report. It also helps to group volunteer profiles, collect details about the volunteers and create individual profiles, review their profiles, and group volunteers based on skills, previous experience, availability, interest, and others.
Volunteer management software with a mobile option allows users to manage their events on the go or off-site, with simple ways to check volunteers in and out and send messages to volunteers. These factors are expected to help the market gain significant momentum, which in turn, is expected to drive the volunteer management software market during the forecast period.
Software complexity is a major concern among organizations that manage numerous technologies and applications within a multi-tier infrastructure. Incompetence, ignorance, and complexity are the major challenges. Various approaches can be used to improve the reliability of volunteer management systems; however, balancing the development time and budget with software reliability is difficult.
As software functionality improves, the complexity of the software is expected to rise. Bug fixes are expected to lead to software failures if the bug fix induces other defects in the software. Complexity in the volunteer management systems increases when objects are used to design a complex object while creating a hierarchical complexity in the system.
Developers aim for minimum complexity, as increased complexity introduces security risks in the software, which results in severe monetary and reputational damage to a government or a private organization. As a result, it is critical to keep the design of the structure simple and low in complexity, as this hampers the volunteer management software market during the forecast period.
Innovative technology is transforming the way volunteer professionals manage volunteers. Companies are focusing on investing in technologically advanced products. Moreover, the integration of advanced technologies in volunteering applications is projected to boost the market. High adoption of cloud-based applications such as volunteer management software by large and small enterprises is expected to create opportunities for the market in the near future.
In case of power failure or other crises, having the data stored in the cloud ensures that it is backed up and protected in a secure and safe location by using advanced technologies. A cloud may be private or public. A cloud-based volunteer management software system offers hosted services via the internet.
Cloud computing, whether private or public, aims to provide easy access to computer resources and information technology services. Technological advancements and the increasing use of cloud-based software are expected to create lucrative opportunities for market expansion during the forecast period.
The report on the global volunteer management software market includes an assessment of the market, trends, segments, and regional markets. Overview and dynamics have also been included in the report.
Attributes |
Details |
Report Title |
Volunteer Management Software Market – Global Industry Analysis, Size, Share, Growth, Trends, and Forecast |
Base Year |
2022 |
Historic Data |
2016-2021 |
Forecast Period |
2023–2031 |
Segmentation |
Deployment (cloud-based and on-premise), Platform (PC terminals and mobile terminals), Enterprise Size (large enterprises and small and medium enterprises), Application (attendance tracking, calendar management, communication management, event management, membership management, and others) |
Regional Scope |
North America, Europe, Asia Pacific, Latin America, and Middle East & Africa |
Report Coverage |
Company Share, Volunteer Management Software Market Size and Analysis, Competitive Landscape, Growth Factors, and Trends, and Revenue Forecast |
Key Players Covered |
NationBuilder; Neon One, LLC; Bloomerang; InitLive Inc.; Timecounts, Inc.; Galaxy Digital; SignUpGenius, Inc.; Volgistics, Inc.; and VolunteerHub |
In terms of deployment, the volunteer management software market is bifurcated into cloud-based and on-premise. The cloud-based segment accounted for a major share of the market in 2022 and is projected to hold a substantial share of the market in the coming years, as cloud-based volunteer software helps users in planning, organizing, supervising, and interacting with volunteers.
The cloud-based software offers the advantage of data access from anywhere using any device for the company employees. The on-premise segment is expected to register a considerable CAGR during the forecast period owing to the increasing use of on-premise software by many IT companies as this on-premise software offers data privacy and customization as per the requirement of organizations.
Based on the platform, the volunteer management software market is segmented into PC terminals and mobile terminals. The mobile terminal segment is projected to hold a substantial share of the market during the forecast period, as mobiles are portable and help volunteers to register for events, check their schedules, and track their hours on their phones.
The PC terminal segment is anticipated to register a considerable CAGR in the coming years owing to the increasing usage of PC terminals across various sectors with increasing demand for volunteer management software across the globe. Major IT companies are using volunteer management software as it aids to administer a program, events, or initiatives.
Based on enterprise size, the volunteer management software market is segmented into large enterprises and small and medium enterprises (SMEs). The large enterprise segment is anticipated to expand at a high CAGR, as large enterprises focus on adopting effective data approaches to classify and forecast probable threats and utilize this data to make rapid business decisions.
The SMEs segment is expected to register a considerable CAGR in the coming years as the rapid increase in the adoption of volunteer management software by small and medium enterprises for more activity and business expansion. SMEs are adopting this software as it helps build stronger long-term relationships with supporters and ensures the organization can progress toward its mission.
In terms of applications, the volunteer management software market is segmented into attendance tracking, calendar management, communication management, event management, membership management, and others. The attendance tracking segment is expected to generate a major revenue share of the market during the assessment period, as it helps the staff track attendance without burdening volunteers with additional communication requirements.
Based on regions, the volunteer management software market is segmented into North America, Europe, Asia Pacific, Latin America, and Middle East & Africa. The market in North America is projected to expand at a significant rate in the coming years due to the increasing expenditure on management software and the presence of key market players such as NationBuilder, Neon One, LLC, and Bloomerang in the region.
The market in Asia Pacific is expected to register a considerable CAGR during the forecast period owing to the growing economies and rising expenditure by schools, colleges, and enterprises on real-time tracking system software is anticipated to fuel the global market. Moreover, the rapid growth in industrialization and increasing adoption of volunteer management software by new IT firms and major companies can drive further market growth.
The global Volunteer management software market is likely to reach USD 267.5 Mn in 2031, expanding at a CAGR of 2.5% during 2023-2031.
Based on Deployment, the Cloud-based segment constituted a key share of the Volunteer Management Software market in 2022.
The increasing need for real-time volunteering and growing internet penetration are expected to drive market growth during the forecast period.
North America is likely to dominate the Volunteer Management Software market during the forecast period.
Key players competing in the global market are NationBuilder; Neon One, LLC; Bloomerang; InitLive Inc.; Timecounts, Inc.; Galaxy Digital; SignUpGenius, Inc.; Volgistics, Inc.; and VolunteerHub