Segments - Smart Finance Services Market by Type (ATM and Others), Application (Bank & Financial Institutions, Independent ATM Deployers, and Others), and Region (Asia Pacific, North America, Latin America, Europe, and Middle East & Africa) - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast 2024–2032
The global smart finance services market size was USD 52.3 Million in 2023 and is projected to reach USD 80.5 Million by 2032, expanding at a CAGR of 5.2% during 2024–2032. The market growth is attributed to the increasing deployment of smart ATMs across the banking sector.
The term "finance services" refers to the offerings of financial technology companies, which provide a wide range of financial solutions to individuals and businesses. Smart finance services encompass a broad spectrum of businesses that manage money, including credit unions, banks, credit card companies, stock brokerages, and government-sponsored enterprises. These services enhance the quality of financial services while reducing operational expenses, leading to a comprehensive and secure financial ecosystem.
Rising adoption of smart ATMs is fueling the market. Smart ATM enables customers to access a range of financial services and manage transactions remotely. However, cyberattack is a major threat in the market. Thus, fintech companies are investing heavily in advanced tools and infrastructure to mitigate cyberattack risks and enhance fraud detection capabilities.
The regulatory requirement is evolving with directives such as the Second Payments Services Directive PSD2 and General Data Protection Regulation (GDPR), and adhering to these regulations is crucial. Financial institutions are increasingly collaborating with regulatory bodies to foster innovation and market growth. Additionally, the growing emphasis on data security, encryption, and regulatory compliance to ensure the protection of sensitive information significantly contributes to market growth.
AI is revolutionizing the market. AI significantly improves the customer experience by providing recommendations to customers based on their financial history and behavior. Chatbots provide 24/7 customer support, reducing the need for human agents and improving response times. AI automates several manual tasks, such as data entry, which reduces errors and improves productivity.
Growing adoption of smart ATMs and services such as installation and management is expected to drive the global market for smart financial services in the coming years. The increasing adoption of contactless and smart ATMs in banking and financial institutions is expected to propel the market during the projected period. Furthermore, the increasing government spending on digital infrastructure, the availability of platforms for wireless network connectivity, and improved network connections are expected to contribute to market growth.
Increasing usage of digital channels and mobile devices to access financial services leads to concerns about data security and the potential for cyberattacks. The risk of data breaches increases, as financial transactions are conducted online. Hackers target financial institutions' databases to steal sensitive information, such as customer names, addresses, and financial data. These factors hamper the market.
Increasing usage of digital currencies and blockchain technologies creates immense opportunities in the market. These technologies are crucial for managing confidential information and secure transactions. Blockchain technology has the potential to revolutionize the way financial institutions operate by providing a secure, transparent, and efficient way to conduct transactions. It is the underlying technology behind cryptocurrencies, such as Bitcoin, and has various applications beyond just cryptocurrencies. Blockchain technology processes transactions faster and more efficiently than traditional methods, reducing the need for intermediaries and reducing costs. It allows for secure transactions that are tamper-proof and transparent, reducing the risk of fraud and errors.
In December 2020, Maruti Suzuki India Ltd. introduced a smart finance service to facilitate seamless car financing for prospective customers. This innovative service is accessible in India, exclusively for RENA and NEXA customers.
The market report includes an assessment of the market trends, segments, and regional markets. Overview and dynamics are included in the report.
Attributes |
Details |
Report Title |
Smart Finance Services Market - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast |
Base Year |
2023 |
Historic Data |
2017 -2022 |
Forecast Period |
2024–2032 |
Segmentation |
Type (ATM and Others) and Application (Bank & Financial Institutions, Independent ATM Deployers, and Others) |
Regional Scope |
Asia Pacific, North America, Latin America, Europe, and Middle East & Africa |
Report Coverage |
Company Share, Market Analysis and Size, Competitive Landscape, Growth Factors, Market Trends, and Revenue Forecast |
Key Players Covered in the Report |
Dialog Axiata PLC; Diebold Nixdorf; Fujitsu; GRGBnaking; Intel; IMS Evolve; Miles IT; and Zicom SaaS Pvt Ltd |
In terms of region, the smart finance services market is classified as Asia Pacific, North America, Latin America, Europe, and Middle East & Africa.
Asia Pacific held a major share of the market in 2023 and the market in the region is projected to expand at a rapid pace during the projection period, owing to the increasing demand for smart ATMs in the BFSI sector and smart city initiatives across the region. The rapid growth of secured internet servers in China, Japan, and India led to a surge in the number of connected devices in the region, thereby fueling the demand for smart ATMs across the region. Furthermore, the rising installation of ATMs in the region creates immense opportunities in the market.
The market in North America is expected to register a considerable CAGR during the forecast period. The US is a key contributor to the growth of the market, owing to the presence of well-established banking institutions and advanced IT infrastructure. The region's well-established IT infrastructure facilitates the easy deployment of IoT-based devices, including smart ATMs, which contributes to the market growth. Furthermore, the increasing technological advancements and the introduction of various smart devices boost the market in the region.
Based on type, the smart finance services market is classified as ATM and others.
The ATM segment held a large market share in 2023, due to the rising installation of ATMs across the globe. The widespread adoption of contactless and smart ATMs in banks is expected to reduce crowds and lineups, making it easy for customers to conduct transactions. Customers quickly and easily transfer funds from their bank accounts. The demand for smart financial services is likely to increase, as digital payment banking continues to gain popularity, thereby fueling the segment.
On the basis of application, the smart finance services market is fragmented into bank & financial institutions, independent ATM deployers, and others.
The independent ATM deployers segment held a major share of the market in 2023, due to the increasing number of independent ATM deployers globally and the rising installation of smart ATMs. Furthermore, the increasing demand for ATM management and installation services from independent ATM deployers is also contributing to segmental growth.
The bank & financial institutions segment is expected to register a considerable CAGR during the forecast period. Banks & financial institutions provide smart finance services to their customers, such as online banking, mobile banking, and digital payment systems. These institutions improve customer experience, increase efficiency, and reduce costs by providing smart finance services. They leverage data analytics and machine learning to enhance customer experience and develop targeted marketing and sales strategies.
The smart finance services market has been segmented on the basis of
Key players competing in the global smart finance services market are Dialog Axiata PLC; Diebold Nixdorf; Fujitsu; GRGBnaking; Intel; IMS Evolve; Miles IT; and Zicom SaaS Pvt Ltd.
These players utilize several development strategies, including product launches, partnerships, acquisitions, and geographical expansion, to increase their global presence. For instance,
In February 2022, CoreStack, a key provider of multi-cloud governance solutions, announced a strategic partnership with Virtusa Corporation, a global IT consulting and outsourcing company. The collaboration aims to enhance CoreStack's NextGen FinOps, SecOps, and CloudOps products, as well as Virtusa's vGovern cloud governance solution, to provide a comprehensive and autonomous cloud governance platform for businesses operating in multi-cloud environments.