Segments - SaaS-based Expense Management Market by Component (Service and Solutions), Type (Travel and Expense Management and Telecom Expense Management), Enterprise Size (Large Enterprise and Small and Medium Scale Enterprise), End-user Industry (Energy & Utility, Manufacturing, Healthcare, Media & Entertainment, Travel & Tourism, IT & Telecom, BFSI, E-commerce & Retail, Government & Public Sector, and Others), and Region (Asia Pacific, North America, Latin America, Europe, and Middle East & Africa) - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast 2023 – 2031
The global SaaS-based expense management market size was USD 4.8 Bn in 2022 and is likely to reach USD 12.67 Bn by 2031, expanding at a CAGR of 13.1% during 2023–2031. The market growth is attributed to the increasing demand for cost-effective and fast expense management solutions.
Rising adoption of SaaS across various industries boosts the market. SaaS helps organizations increase cost savings and improve cash flows. The demand for these solutions is rapidly increasing, especially for expense management as these solutions offer real-time data access. With the help of SaaS, financial data is automatically updated in the system as expenses are incurred, providing businesses with an up-to-date view of their financial situations.
Increasing demand for fast and efficient solutions for expense management purposes drives the market. Global IT companies need these solutions to keep track of their finances and expenses and as the global IT industry is significantly growing, the demand for SaaS solutions is expected to increase during the projection period. For instance,
According to the recently published report, the global IT services industry is expanding at a CAGR of 7.3% (2023-2028) and is projected to register a revenue of USD 1,241 bn in 2023.
The COVID-19 pandemic boosted the SaaS-based expense management market. During the pandemic, governments across the globe imposed strict regulations on travel and social distancing due to which most of the global companies had to switch to work-from-home mode. This created favorable opportunities for the market as the demand for SaaS-based services. Major companies had to adopt a remote work culture and keep track of financial data and expenses, boosting the market.
The impact of Artificial Intelligence (AI) on the SaaS-based expense management market is expected to create new opportunities for the market players. AI plays a crucial role in this market as AI can increase the efficiency in financing and accounting.
AI and machine learning can thoroughly analyze expense receipts and reports and give technical analysis on areas where expense optimization is needed. Moreover, AI can run securely in the background and detect fraud patterns and duplicate transactions.
Increasing demand for cost-effective and seamless collaborative solutions for expense management drives the market. SaaS-based solutions offer seamless collaborations and eliminate the risk of errors. SaaS solutions automatically take care of all the expensing processes with minimal human intervention. These solutions and services offer better analytics and transparency with auto analysis of expenses.
Rising data privacy concerns regarding organizational data hamper the market. SMEs usually collaborate with third-party companies to streamline the process and analyze the finances. Third-party companies offer services; however, there is a high chance of sensitive organizational data leaks and security breaches.
Increasing use of novel technologies such as big data and the Internet of Things (IoT) in SaaS-based expense management solutions is expected to create new opportunities for the market. Big data helps companies find expense patterns and allows the SaaS platform to generate insights accordingly. Big data analytics enable real-time tracking of expenses which allows companies to address any issues immediately.
The market report includes an assessment of the market, trends, segments, and regional markets. Overview and dynamics have also been included in the report.
Attributes |
Details |
Report Title |
SaaS-based Expense Management Market - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast |
Base Year |
2022 |
Historic Data |
2020–2021 |
Forecast Period |
2023–2031 |
Segmentation |
Component (Service and Solutions), Type (Travel and Expense Management and Telecom Expense Management), Enterprise Size (Large Enterprise and Small and Medium Scale Enterprise), and End-user Industry (Energy & Utility, Manufacturing, Healthcare, Media & Entertainment, Travel & Tourism, IT & Telecom, BFSI, E-commerce & Retail, Government & Public Sector, and Others) |
Regional Scope |
Asia Pacific, North America, Latin America, Europe, and Middle East & Africa |
Report Coverage |
Company Share, Market Analysis and Size, Competitive Landscape, Growth Factors, Market Trends, and Revenue Forecast |
Key Players Covered in the Report |
Apptricity; Concur Technologies, Inc.; Emburse, Inc.; Infor; Insperity; IBM CORPORATION; Oracle; SAP SE; SutiSoft, Inc., and Zoho Corporation Pvt. Ltd. |
Based on component, the SaaS-based expense management market is divided into service and solution. The solution segment is anticipated to hold a major share of the market due to the growing adoption of SaaS-based solutions to streamline the business process and reduce time and cost. SaaS-based expense management solutions help enterprises eliminate the manual process and streamline the overall process with budget management.
The services segment is expected to expand at a significant pace during the projection period, as SaaS-based services are gaining popularity among SMEs to enhance software implementation and reduce deployment risks and costs. These services offer better analytics and cost-saving opportunities, which SMEs leverage to analyze and reduce overall expenditures.
On the basis of type, the global market is segregated into travel and expense management and telecom expense management. The travel and expense management segment is projected to register a considerable CAGR during the forecast period. SaaS-based solutions are majorly used for travel and expense management in various industries to analyze and keep a record of all organizational expenses.
The travel and expense management solutions allow organizations to track expense claims in real time. It allows organizations to manage travel bookings, fast approval, and reimbursement processes. BFSI and IT & telecom companies prefer expense management solutions to analyze all the finances and identify cost-saving opportunities.
Based on enterprise size, the SaaS-based expense management market is bifurcated into large enterprises and small and medium scale enterprises. The large enterprise segment dominated the market in 2022, as major global enterprises heavily adopted these services for fast and effective solutions. Expense management solutions are necessary for large enterprises to keep a record of all their expenses and with the transparency and better analytics of these solutions, large enterprises are able to manage their finances in a better way.
The small and medium scale enterprises segment is projected to register a considerable CAGR during the forecast period owing to the rising adoption of cloud services by SMEs to reduce their expenses and efficient operations. SMEs are adopting expense management software for seamless collaborations with other companies regarding accounting.
Most SMEs partner with third-party companies for expense management services and solutions. With the help of a SaaS-based expense management solution, SMEs are able to keep track of their year-on-year growth based on expenses and profits. Growing preference for SaaS-based solutions by small businesses is expected to fuel the segment.
Based on end-user industry, the SaaS-based expense management market is segmented into energy & utility, manufacturing, healthcare, media & entertainment, travel & tourism, IT & telecom, BFSI, e-commerce & retail, government & public sector, and others. The IT & telecom segment is expected to register a robust growth during the forecast period due to the increasing demand for fast and reliable expense management solutions.
Expense management solutions help IT & Telecom companies manage employee salaries and company finances. Moreover, IT organizations use expense management solutions to simplify their expenses and reconciliation processes. With the help of these solutions, organizations are able to automate expense report submission, manage travel bookings, and track expense claims in real time. The need for fast and efficient expense management solutions is expected to increase, as the global IT & telecom industry is expanding at a rapid pace, creating favorable opportunities for the market.
In terms of region, the global SaaS-based expense management market is classified as Asia Pacific, North America, Latin America, Europe, and Middle East & Africa. North America is expected to dominate the market during the projection period owing to the rising popularity and adoption of SaaS-based solutions across various industries. For instance,
According to the recently published report, the North America SaaS industry is expanding at a CAGR of 5.7% (2023-2028) and is projected to reach around USD 197 bn in 2028.
The presence of major IT services companies in North America is a key factor driving the demand for SaaS-based expense management services and solutions in the region. These solutions are majorly used in the IT sector to track all organizational expenditures. These solutions help organizations analyze their expenses and improve solutions to manage their finances.
The rapidly growing BFSI industry poses a lucrative opportunity in the market, as SaaS-based services are gaining rapid popularity in the industry. Companies in the BFSI industry are heavily investing in expense management solutions for lucrative growth.
The SaaS-based Expense Management Market has been segmented based on
Key players competing in the global SaaS-based expense management market are Apptricity; Concur Technologies, Inc.; Emburse, Inc.; Infor; Insperity; IBM CORPORATION; Oracle; SAP SE; SutiSoft, Inc., and Zoho Corporation Pvt. Ltd.
These companies adopted development strategies including mergers, acquisitions, partnerships, collaboration, product launches, and production expansion to expand their consumer base worldwide. For instance,
On December 7, 2023, Emburse, a leader in travel and expense (T&E) management, announced a partnership with Mastercard as the new payments network for Emburse Cards. The partnership is expected to help modern finance teams embrace digital economy and make purchase transactions simple, smart, and safe.