Restaurant Management Software Market by Software Types (Front End, Accounting & Cash Flow, Table & Delivery Management, Purchasing & Inventory Management, Employee Payroll and Scheduling, and Others), Deployment (Cloud and On-premise), End-users (Full Service Restaurant, Quick Service Restaurant, Institutional, and Others), and Regions (Asia Pacific, North America, Latin America, Europe, and Middle East & Africa) - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast 2021 – 2028
The global restaurant management software market was valued at USD 2.0 billion in 2020 and is projected to reach USD 6.91 billion by 2028, expanding at a CAGR of 14.2 % during the forecast period, 2021 – 2028. The growth of the market is attributed to increasing number of restaurants relying on POS software for payment processing, sales tracking, and inventory management.
A restaurant management system is a software that helps streamline food business operations such as bars, restaurants, cafes, bakeries, food trucks or delivery businesses.
Market Trends, Drivers, Restraints, and Opportunities:
- Increasing revolution in restaurant technology is estimated to drive the market.
- Innovations in order processing have helped restaurants streamline their payment processing and order management. This is fueling the market.
- Vendors are launching innovative software solutions such as payroll, staff scheduling, and inventory management to carry out back-end operations professionally.
- Unavailability of single unified integrated software is hampering the market growth.
Scope of the Report:
The report on the global restaurant management software market includes an assessment of the market, trends, segments, and regional markets. Overview and dynamics have also been included in the report.
| Attributes | Details |
| Report Title | Global Restaurant Management Software Market - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast |
| Base Year | 2020 |
| Historic Data | 2018–2019 |
| Forecast Period | 2021–2028 |
| Segmentation | Software Types (Front End, Accounting & Cash Flow, Table & Delivery Management, Purchasing & Inventory Management, Employee Payroll and Scheduling, and Others), Deployment (Cloud and On-premise), End-users (Full Service Restaurant, Quick Service Restaurant, Institutional, and Others), and Regions |
| Regional Scope | Asia Pacific, North America, Latin America, Europe, and Middle East & Africa |
| Report Coverage | Company Share, Market Analysis and Size, Competitive Landscape, Growth Factors, and Trends, and Revenue Forecast |
| Key Players Covered in the Report | Revel Systems Inc., NCR Corporation, ShopKeep, Touch Bistro, and HotSchedules |
Market Segment Insights:
The front end software segment held a major share of the total revenue in 2018
Based on software types, the global restaurant management software market is segregated as front end, accounting & cash flow, table & delivery management, purchasing & inventory management, employee payroll and scheduling, and others. The front end software segment is expected to expand at a high CAGR during the forecast period. These software solutions are POS-integrated and a core restaurant tool, which helps in payment processing and managing orders. Increasing demand for software solutions such as customer management, inventory management, kitchen order taking, recipe management, and free accounting coupled with POS solutions is estimated to drive the market.
The table & delivery management segment is expected to expand at a CAGR of 16% during the forecast period. This segment helps in improving table turnaround time, reducing waiting time, and automating the setup of the food delivery chain to increase customer satisfaction.
The on-premise segment is expected to expand at a robust CAGR during the forecast period
On the basis of deployments, the global restaurant management software market is bifurcated into on-premise and cloud-based. The on-premise segment held a major market share of the total revenue in 2016. The segment growth is attributed to ability to control ownership of data and increasing security issues.
The cloud-based segment is projected to expand at a rapid pace during the forecast period. The capability of cloud-based systems to centralize information makes it available for restaurant owners to access data from anywhere at any time.
The full service restaurant segment held a major market share of the total revenue in 2018
In terms of end-users, the global restaurant management software market is fragmented as full service restaurants, quick service restaurants, institutional, and others. The full service restaurant segment is anticipated to expand at a high CAGR during the forecast period. Full service restaurants are the primary adopters of advanced technology, who are trying to maintain a competitive position over other restaurants and meet their customers changing needs. Restaurant management software allows FSR owners to mechanize their operations, such as kitchen management and table order, which helps ensure fast ordering, and improves accuracy in checkout processes.
The quick service restaurant segment is projected to expand at a robust CAGR during the forecast period. QSR customers are gradually demanding for omnichannel experiences. Hence, these restaurants are majorly investing in advanced technology. Restaurant management software helps QSR to automate their businesses. This, in turn, helps to fulfill the changing needs and stay ahead in the competition by offering quick customer service and minimizing table turnaround time. Therefore, QSR customers are estimated to be the major end-users of restaurant management software.
The market in North America was valued at USD 628.2 billion in 2018
Based on regions, the global restaurant management software market is classified as Asia Pacific, North America, Latin America, Europe, and Middle East & Africa. The market in North America is expected to expand at a high CAGR during the forecast period. Food service providers in the region use restaurant management software for menu management, table management, employee scheduling, kitchen management, recipe management, and others.
The market in Asia Pacific is anticipated to expand at a robust CAGR during the forecast period. The food service sector is increasing in developing countries such as India and China. Growth of the market in the region is attributed to increasing disposable income and favorable demographic conditions. Restaurants in the region are implementing software technology, which allows customers to pay and order from the table using smartphones. Increasing usage of restaurant management software is expected to boost the regional market.
Segments
Segments Covered in the Report:
The global restaurant management software market has been segmented on the basis of
Software Type
- Front End, Accounting & Cash Flow
- Table & Delivery Management
- Purchasing & Inventory Management
- Employee Payroll
- Scheduling
- Others
Deployments
- Cloud
- On-premise
End-Users
- Full Service Restaurant
- Quick Service Restaurant
- Institutional
- Others
Regions
- Asia Pacific
- North America
- Latin America
- Europe
- Middle East & Africa
Competitive Landscape
Key players in the global restaurant management software market include Revel Systems Inc., NCR Corporation, ShopKeep, Touch Bistro, and HotSchedules. Present market is captured by companies offering POS landscape. Additionally, new participants with advanced solutions are challenging the current positions of the key players. Vendors are launching new solutions such as staff scheduling, inventory management, and payroll scheduling.
2. Assumptions and Acronyms Used
3. Research Methodology
4. Restaurant Management Software Market Overview
4.1. Introduction
4.1.1. Market Taxonomy
4.1.2. Market Definition
4.2. Macro-Economic Factors
4.2.1. Industry Outlook
4.3. Restaurant Management Software Market Dynamics
4.3.1. Market Drivers
4.3.2. Market Restraints
4.3.3. Opportunity
4.3.4. Market Trends
4.4. Restaurant Management Software Market - Supply Chain
4.5. Global Restaurant Management Software Market Forecast
4.5.1. Restaurant Management Software Market Size (US$ Mn) and Y-o-Y Growth
4.5.2. Restaurant Management Software Market Size (000’ Units) and Y-o-Y Growth
4.5.3. Restaurant Management Software Market Absolute $ Opportunity
5. Global Restaurant Management Software Market Analysis and Forecast by End Users
5.1. Market Trends
5.2. Introduction
5.2.1. Basis Point Share (BPS) Analysis by End Users
5.2.2. Y-o-Y Growth Projections by End Users
5.3. Restaurant Management Software Market Size and Volume Forecast by End Users
5.3.1. Full Service Restaurant
5.3.2. Quick Service Restaurant
5.3.3. Institutional
5.3.4. Others
5.4. Absolute $ Opportunity Assessment by End Users
5.5. Market Attractiveness/Growth Potential Analysis by End Users
6. Global Restaurant Management Software Market Analysis and Forecast by Region
6.1. Market Trends
6.2. Introduction
6.2.1. Basis Point Share (BPS) Analysis by Region
6.2.2. Y-o-Y Growth Projections by Region
6.3. Restaurant Management Software Market Size and Volume Forecast by Region
6.3.1. North America
6.3.2. Latin America
6.3.3. Europe
6.3.4. Asia Pacific
6.3.5. Middle East and Africa (MEA)
6.4. Absolute $ Opportunity Assessment by Region
6.5. Market Attractiveness/Growth Potential Analysis by Region
6.6. Global Restaurant Management Software Demand Share Forecast, 2019-2026
7. North America Restaurant Management Software Market Analysis and Forecast
7.1. Introduction
7.1.1. Basis Point Share (BPS) Analysis by Country
7.1.2. Y-o-Y Growth Projections by Country
7.2. North America Restaurant Management Software Market Size and Volume Forecast by Country
7.2.1. U.S.
7.2.2. Canada
7.3. Absolute $ Opportunity Assessment by Country
7.4. North America Restaurant Management Software Market Size and Volume Forecast by End Users
7.4.1. Full Service Restaurant
7.4.2. Quick Service Restaurant
7.4.3. Institutional
7.4.4. Others
7.5. Basis Point Share (BPS) Analysis by End Users
7.6. Y-o-Y Growth Projections by End Users
7.7. Market Attractiveness/Growth Potential Analysis
7.7.1. By Country
7.7.2. By Product Type
7.7.3. By Application
7.8. North America Restaurant Management Software Demand Share Forecast, 2019-2026
8. Latin America Restaurant Management Software Market Analysis and Forecast
8.1. Introduction
8.1.1. Basis Point Share (BPS) Analysis by Country
8.1.2. Y-o-Y Growth Projections by Country
8.1.3. Latin America Average Pricing Analysis
8.2. Latin America Restaurant Management Software Market Size and Volume Forecast by Country
8.2.1. Brazil
8.2.2. Mexico
8.2.3. Rest of Latin America
8.3. Absolute $ Opportunity Assessment by Country
8.4. Latin America Restaurant Management Software Market Size and Volume Forecast by End Users
8.4.1. Full Service Restaurant
8.4.2. Quick Service Restaurant
8.4.3. Institutional
8.4.4. Others
8.5. Basis Point Share (BPS) Analysis by End Users
8.6. Y-o-Y Growth Projections by End Users
8.7. Market Attractiveness/Growth Potential Analysis
8.7.1. By Country
8.7.2. By Product Type
8.7.3. By Application
8.8. Latin America Restaurant Management Software Demand Share Forecast, 2019-2026
9. Europe Restaurant Management Software Market Analysis and Forecast
9.1. Introduction
9.1.1. Basis Point Share (BPS) Analysis by Country
9.1.2. Y-o-Y Growth Projections by Country
9.1.3. Europe Average Pricing Analysis
9.2. Europe Restaurant Management Software Market Size and Volume Forecast by Country
9.2.1. Germany
9.2.2. France
9.2.3. Italy
9.2.4. U.K.
9.2.5. Spain
9.2.6. Russia
9.2.7. Rest of Europe
9.3. Absolute $ Opportunity Assessment by Country
9.4. Europe Restaurant Management Software Market Size and Volume Forecast by End Users
9.4.1. Full Service Restaurant
9.4.2. Quick Service Restaurant
9.4.3. Institutional
9.4.4. Others
9.5. Basis Point Share (BPS) Analysis by End Users
9.6. Y-o-Y Growth Projections by End Users
9.7. Market Attractiveness/Growth Potential Analysis
9.7.1. By Country
9.7.2. By Product Type
9.7.3. By Application
9.8. Europe Restaurant Management Software Demand Share Forecast, 2019-2026
10. Asia Pacific Restaurant Management Software Market Analysis and Forecast
10.1. Introduction
10.1.1. Basis Point Share (BPS) Analysis by Country
10.1.2. Y-o-Y Growth Projections by Country
10.1.3. Asia Pacific Average Pricing Analysis
10.2. Asia Pacific Restaurant Management Software Market Size and Volume Forecast by Country
10.2.1. China
10.2.2. Japan
10.2.3. South Korea
10.2.4. India
10.2.5. Australia
10.2.6. Rest of Asia Pacific (APAC)
10.3. Absolute $ Opportunity Assessment by Country
10.4. Asia Pacific Restaurant Management Software Market Size and Volume Forecast by End Users
10.4.1. Full Service Restaurant
10.4.2. Quick Service Restaurant
10.4.3. Institutional
10.4.4. Others
10.5. Basis Point Share (BPS) Analysis by End Users
10.6. Y-o-Y Growth Projections by End Users
10.7. Market Attractiveness/Growth Potential Analysis
10.7.1. By Country
10.7.2. By Product Type
10.7.3. By Application
10.8. Asia Pacific Restaurant Management Software Demand Share Forecast, 2019-2026
11. Middle East & Africa Restaurant Management Software Market Analysis and Forecast
11.1. Introduction
11.1.1. Basis Point Share (BPS) Analysis by Country
11.1.2. Y-o-Y Growth Projections by Country
11.1.3. Middle East & Africa Average Pricing Analysis
11.2. Middle East & Africa Restaurant Management Software Market Size and Volume Forecast by Country
11.2.1. Saudi Arabia
11.2.2. South Africa
11.2.3. UAE
11.2.4. Rest of Middle East & Africa (MEA)
11.3. Absolute $ Opportunity Assessment by Country
11.4. Middle East & Africa Restaurant Management Software Market Size and Volume Forecast by End Users
11.4.1. Full Service Restaurant
11.4.2. Quick Service Restaurant
11.4.3. Institutional
11.4.4. Others
11.5. Basis Point Share (BPS) Analysis by End Users
11.6. Y-o-Y Growth Projections by End Users
11.7. Market Attractiveness/Growth Potential Analysis
11.7.1. By Country
11.7.2. By Product Type
11.7.3. By Application
11.8. Middle East & Africa Restaurant Management Software Demand Share Forecast, 2019-2026
12. Competition Landscape
12.1. Global Restaurant Management Software Market: Market Share Analysis
12.2. Restaurant Management Software Distributors and Customers
12.3. Restaurant Management Software Market: Competitive Dashboard
12.4. Company Profiles (Details: Overview, Financials, Developments, Strategy)
12.4.1. Revel Systems Inc.
12.4.2. NCR Corporation
12.4.3. ShopKeep
12.4.4. Touch Bistro
12.4.5. HotSchedules
Segments Covered in the Report:
The global restaurant management software market has been segmented on the basis of
Software Type
- Front End, Accounting & Cash Flow
- Table & Delivery Management
- Purchasing & Inventory Management
- Employee Payroll
- Scheduling
- Others
Deployments
- Cloud
- On-premise
End-Users
- Full Service Restaurant
- Quick Service Restaurant
- Institutional
- Others
Regions
- Asia Pacific
- North America
- Latin America
- Europe
- Middle East & Africa
Key players in the global restaurant management software market include Revel Systems Inc., NCR Corporation, ShopKeep, Touch Bistro, and HotSchedules. Present market is captured by companies offering POS landscape. Additionally, new participants with advanced solutions are challenging the current positions of the key players. Vendors are launching new solutions such as staff scheduling, inventory management, and payroll scheduling.
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