Next Generation OSS and BSS Market

Next Generation OSS and BSS Market by Architecture (Revenue Management, Service Fulfillment, Service Assurance, Customer Management, and Network Management Systems), Networks (Cable & Satellite, Fixed & Wireless, Mobile, MVNO/MVNE, and Others), and Regions (Asia Pacific, North America, Latin America, Europe, and Middle East & Africa) - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast 2021–2028

  • Report ID: ICT-SE-449
  • Author: Growth Market Reports
  • Rating: 4.8
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  • No. Of Pages: 187
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The global next generation OSS and BSS market is anticipated to expand at a substantial CAGR during the forecast period, 2021 – 2028. The growth of the market is attributed to the increasing penetration of mobile and smartphone devices.
 

Next Generation OSS and BSS Market Key Takeaways


Next generation operation support systems (OSS) are computerized systems that are widely adopted by telecom operators to manage their networks. OSS system supports management functions such as network inventory, configuration, fault management, and service provisioning. Next generation business support system (BSS) are the types of systems that support end-to-end telecommunication services.

Next generation OSS and BSS systems offers advanced facilities such as automation of billing, customer service, performance management, network optimization and communication services. Telecommunication service providers use these systems to monitor, control, and analyze their telephone network. The BSS systems provides flexibility to adapt to a continuously changing market place and helps telecommunication operators to build an effective communication network. These systems also offer professional services such as system development and integration of the business operations. These technological solutions help communication service providers (CSPs) to provide real-time billing to their customers. Additionally, next generation OSS and BSS enable CSPs to measure consumer experience and anticipate the consumer behavior accordingly.

Market Drivers, Restraints, Trends, and Opportunities

  • Next generation OSS and BSS system helps to transform CSPs and their business operation and enhance their growth capacities. This factor is expected to drive the market growth in the coming years.
  • Rising demand for advanced telecommunication solutions enabling efficient handling of communication network by service providers and adoption of the solution for effective virtualization of network components. These factors are likely to propel the market growth.
  • Growing preference for shift in CSP’s to technology and data management is anticipated to drive the market growth during the forecast period.
  • Technological advancement such as automatically respond to service and resource events in the telecommunication system and availability of a lower cost service present key drivers for the market expansion.
  • High complexity in the technical network management processes using the OSS and BSS systems as well as high initial cost for the system installation are key restraining factors anticipated to hamper the growth of the market.
  • CSPs are required to support wireless and VoIP over the business and consumer devices owing to the introduction of technology such as 3G, 4G, and LTE. This is expected to restrain the market growth during the forecast period.

Scope of the Report

The report on the global next generation OSS and BSS market includes an assessment of the market, trends, segments, and regional markets. Overview and dynamics have also been included in the report.

Attributes

Details

Report Title

Next Generation OSS and BSS Market - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast

Base Year

2020

Historic Data

2018–2019

Forecast Period

2021–2028

Segmentation

Architecture (Revenue Management, Service Fulfillment, Service Assurance, Customer Management, and Network Management Systems) and Networks (Cable & Satellite, Fixed & Wireless, Mobile, MVNO/MVNE, and Others)

Regional Scope

Asia Pacific, North America, Latin America, Europe, and Middle East & Africa

Report Coverage

Company Share, Market Analysis and Size, Competitive Landscape, Growth Factors, and Trends, and Revenue Forecast

Key Players Covered in the Report

Accenture plc, Amdocs, Inc., Capgemini SE, CSG System International, Inc., Hewlett Packard Enterprise Co., and Huawei Technologies Co., Ltd.

 

Next Generation OSS and BSS Market Segment Insights

Revenue management segment expected to account for a significant market share
Based on architecture, the market is segmented into revenue management, service fulfillment, service assurance, customer management, and network management systems. The revenue management segment is expected to account for a market share of more than 27.5% during the forecast period. Wide adoption of the OSS and BSS system for various applications such as financial settlement, charging, and billing is a key factor that helps boost the segment growth. This system helps CSPs to improve their operational efficiency. On the other hand, the customer management segment is expected to exhibit a substantial CAGR during the forecast period. The service providers use the technology to improve consumer experience, understand their behavior, and enhance the relationship with customers.

Mobile segment anticipated to represent a considerable market share
On the basis of networks, the global next generation OSS and BSS market is divided into cable & satellite, fixed & wireless, mobile, MVNO/MVNE, and others. The mobile segment is anticipated to represent a considerable market share during the forecast period due to the increasing penetration of mobile devices and expansion of high-speed telecom network. The introduction of high-end technology and increasing use of mobile data are key factors driving the segment growth. Additionally, telecom service providers are focusing on high-value mobile application and their content to offer superior services to its customers. Moreover, mobile devices have become the significant medium of using internet; thereby, boosting the segment growth.
 

Next Generation OSS and BSS Market By Networks


North America projected to hold a large market share
In terms of regions, the market is classified as Asia Pacific, North America, Latin America, Europe, and Middle East & Africa. The market in North America is expected to constitute a market share of more than 30% during the forecast period. The rising number of internet users and associated subscribers has boosted the demand for customer management; thereby, fueling the market growth in this region. However, the market in Asia Pacific is projected to expand at a CAGR of 8.5% during the forecast period owing to growing adoption of 4G network technology in countries such as India and China. Additionally, Japan and South Korea are increasingly investing to push 4G penetration further, which is expected to help the regional market growth during the forecast period.
 

1. Executive Summary
2. Assumptions and Acronyms Used
3. Research Methodology
4. Next Generation OSS and BSS Market Overview
  4.1. Introduction
     4.1.1. Market Taxonomy
     4.1.2. Market Definition
  4.2. Macro-Economic Factors
     4.2.1. Industry Outlook
  4.3. Next Generation OSS and BSS Market Dynamics
     4.3.1. Market Drivers
     4.3.2. Market Restraints
     4.3.3. Opportunity
     4.3.4. Market Trends
  4.4. Next Generation OSS and BSS Market - Supply Chain
  4.5. Global Next Generation OSS and BSS Market Forecast
     4.5.1. Next Generation OSS and BSS Market Size (US$ Mn) and Y-o-Y Growth
     4.5.2. Next Generation OSS and BSS Market Size (000’ Units) and Y-o-Y Growth
     4.5.3. Next Generation OSS and BSS Market Absolute $ Opportunity
5. Global Next Generation OSS and BSS Market Analysis and Forecast by Region
  5.1. Market Trends
  5.2. Introduction
     5.2.1. Basis Point Share (BPS) Analysis by Region
     5.2.2. Y-o-Y Growth Projections by Region
  5.3. Next Generation OSS and BSS Market Size and Volume Forecast by Region
     5.3.1. North America
     5.3.2. Latin America
     5.3.3. Europe
     5.3.4. Asia Pacific
     5.3.5. Middle East and Africa (MEA)
  5.4. Absolute $ Opportunity Assessment by Region
  5.5. Market Attractiveness/Growth Potential Analysis by Region
  5.6. Global Next Generation OSS and BSS Demand Share Forecast, 2019-2026
6. North America Next Generation OSS and BSS Market Analysis and Forecast
  6.1. Introduction
     6.1.1. Basis Point Share (BPS) Analysis by Country
     6.1.2. Y-o-Y Growth Projections by Country
  6.2. North America Next Generation OSS and BSS Market Size and Volume Forecast by Country
     6.2.1. U.S.
     6.2.2. Canada
  6.3. Absolute $ Opportunity Assessment by Country
  6.4. Market Attractiveness/Growth Potential Analysis
     6.4.1. By Country
     6.4.2. By Product Type
     6.4.3. By Application
  6.5. North America Next Generation OSS and BSS Demand Share Forecast, 2019-2026
7. Latin America Next Generation OSS and BSS Market Analysis and Forecast
  7.1. Introduction
     7.1.1. Basis Point Share (BPS) Analysis by Country
     7.1.2. Y-o-Y Growth Projections by Country
     7.1.3. Latin America Average Pricing Analysis
  7.2. Latin America Next Generation OSS and BSS Market Size and Volume Forecast by Country
      7.2.1. Brazil
      7.2.2. Mexico
      7.2.3. Rest of Latin America
   7.3. Absolute $ Opportunity Assessment by Country
  7.4. Market Attractiveness/Growth Potential Analysis
     7.4.1. By Country
     7.4.2. By Product Type
     7.4.3. By Application
  7.5. Latin America Next Generation OSS and BSS Demand Share Forecast, 2019-2026
8. Europe Next Generation OSS and BSS Market Analysis and Forecast
  8.1. Introduction
     8.1.1. Basis Point Share (BPS) Analysis by Country
     8.1.2. Y-o-Y Growth Projections by Country
     8.1.3. Europe Average Pricing Analysis
  8.2. Europe Next Generation OSS and BSS Market Size and Volume Forecast by Country
     8.2.1. Germany
     8.2.2. France
     8.2.3. Italy
     8.2.4. U.K.
     8.2.5. Spain
     8.2.6. Russia
     8.2.7. Rest of Europe
  8.3. Absolute $ Opportunity Assessment by Country
  8.4. Market Attractiveness/Growth Potential Analysis
     8.4.1. By Country
     8.4.2. By Product Type
     8.4.3. By Application
  8.5. Europe Next Generation OSS and BSS Demand Share Forecast, 2019-2026
9. Asia Pacific Next Generation OSS and BSS Market Analysis and Forecast
  9.1. Introduction
     9.1.1. Basis Point Share (BPS) Analysis by Country
     9.1.2. Y-o-Y Growth Projections by Country
     9.1.3. Asia Pacific Average Pricing Analysis
  9.2. Asia Pacific Next Generation OSS and BSS Market Size and Volume Forecast by Country
     9.2.1. China
     9.2.2. Japan
     9.2.3. South Korea
     9.2.4. India
     9.2.5. Australia
     9.2.6. Rest of Asia Pacific (APAC)
  9.3. Absolute $ Opportunity Assessment by Country
  9.4. Market Attractiveness/Growth Potential Analysis
     9.4.1. By Country
     9.4.2. By Product Type
     9.4.3. By Application
  9.5. Asia Pacific Next Generation OSS and BSS Demand Share Forecast, 2019-2026
10. Middle East & Africa Next Generation OSS and BSS Market Analysis and Forecast
  10.1. Introduction
     10.1.1. Basis Point Share (BPS) Analysis by Country
     10.1.2. Y-o-Y Growth Projections by Country
     10.1.3. Middle East & Africa Average Pricing Analysis
  10.2. Middle East & Africa Next Generation OSS and BSS Market Size and Volume Forecast by Country
     10.2.1. Saudi Arabia
     10.2.2. South Africa
     10.2.3. UAE
     10.2.4. Rest of Middle East & Africa (MEA)
  10.3. Absolute $ Opportunity Assessment by Country
  10.4. Market Attractiveness/Growth Potential Analysis
     10.4.1. By Country
     10.4.2. By Product Type
     10.4.3. By Application
  10.5. Middle East & Africa Next Generation OSS and BSS Demand Share Forecast, 2019-2026
11. Competition Landscape
  11.1. Global Next Generation OSS and BSS Market: Market Share Analysis
  11.2. Next Generation OSS and BSS Distributors and Customers
  11.3. Next Generation OSS and BSS Market: Competitive Dashboard
  11.4. Company Profiles (Details: Overview, Financials, Developments, Strategy)
     11.4.1. Accenture plc
     11.4.2. Amdocs, Inc.
     11.4.3. Capgemini SE
     11.4.4. CSG System International, Inc.
     11.4.5. Hewlett Packard Enterprise Co. (HPE)
     11.4.6. Huawei Technologies Co., Ltd.

Segments Covered in the Report
The global next generation OSS and BSS market has been segmented on the basis of

Architecture

  • Revenue Management
  • Service Fulfillment
  • Service Assurance
  • Customer Management
  • Network Management Systems

Networks

  • Cable & Satellite
  • Fixed & Wireless
  • Mobile
  • MVNO/MVNE
  • Others

Regions

  • Asia Pacific
  • North America
  • Latin America
  • Europe
  • Middle East & Africa

Some of the key players competing in the global next generation OSS and BSS market are Accenture plc, Amdocs, Inc., Capgemini SE, CSG System International, Inc., Hewlett Packard Enterprise Co., and Huawei Technologies Co., Ltd. Some of the key CSPs are creating new revenue streams by using the next generation OSS and BSS tools that can offer facilities such as service fulfillment, service assurance, and network management system.
 

Next Generation OSS and BSS Market By Key Players

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