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Messaging Platform Market Size, Share & Growth Report | 2031
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Messaging Platform Market Size, Share & Growth Report | 2031

Segments - Messaging Platform Market by Deployments (On-premise and Cloud-based), End-users (Small & Medium Enterprises and Large Enterprises), and Regions (Asia Pacific, North America, Latin America, Europe and Middle East & Africa) - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast 2023 – 2031

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Author : Raksha Sharma
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Fact-checked by : V. Chandola
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Editor : Shruti Bhat

Upcoming | Report ID :ICT-SE-434 | 4.6 Rating | 67 Reviews | 190 Pages | Format : PDF Excel PPT

Report Description


The global messaging platform market size was valued at USD 59.99 Billion in 2022 and is likely to reach USD 96.30 Billion by 2031, expanding at a CAGR of 5.4% during the forecast period, 2023–2031. The growth of the market is attributed to rising adoption of cloud-based solutions for instant messaging and video conferencing across the globe.

Moreover, growing demand for virtualization for messaging platforms is expected to propel the market growth.Messaging platforms enable the internet users to interact in form of messaging and video conferencing with each other. These platforms aid in encrypting the communication between two parties, which ensures security. Most of the messaging platforms available in the market are unified communications (UC) products.

Messaging Platform Market Outlook

This means that these platforms include features such as IP telephony, instant messaging (IM), social media integration, and email archiving & compliance. These platforms also provide collaborative tools that make it preferable for consumers and business users.Companies generally face challenges to deal with unorganized data management, which has encouraged them to adopt several business social tools to make these data organized.

These tools help them to understand consumers’ concern and bridge the gap that exist due to the time zone difference. Messaging platforms use several advanced virtualization technology, which help decrease the deployment of hardware as well as enhance the productivity of enterprises. The utilization of this technology
has also made it easy to manage the hardware effectively, which in turn, lead to increase the demand for messaging platform solutions across end-users.

  • Increasing penetration of internet service and wide use of smartphones are anticipated to propel the growth of the market during the forecast period.
  • Growing number of cloud-based messaging platforms is expected to spur the market growth.
  • Rising adoption of IP-based communication owing to growing concerns regarding the increasing carbon footprint is speculated to positively influence the market.
  • Growing need of social media integration owing to the high access to social media platforms is anticipated to stimulate the growth of the market.
  • High maintenance cost of the platform is one of the major challenges that can hamper the market expansion.
  • Increasing pressure to provide uninterrupted communication to the users can pose a challenge to the market growth.
  • The COVID-19 pandemic has resulted in the closedown of the corporate offices across the globe. Thus, for the effective and secured communication between the employees, organizations are increasingly using messaging platforms. Moreover, the shift to digitization owing to the pandemic is expected to proliferate the market growth.

Scope of Messaging Platform Market Report

The report on the global messaging platforms market includes an assessment of the market, trends, segments, and regional markets. Overview and dynamics have also been included in the report.

Attributes

Details

Report Title

Messaging Platforms Market - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast

Base Year

2022

Historic Data

2016–2021

Forecast Period

2023–2031

Segmentation

Deployments (On-premise and Cloud-based) and End-users (Small & Medium Enterprises and Large Enterprises)

Regional Scope

Asia Pacific, North America, Latin America, Europe, and Middle East & Africa

Report Coverage

Company Share, Market Analysis and Size, Competitive Landscape, Growth Factors, and Trends, and Revenue Forecast

Key Players Covered in the Report

Openwave Messaging, Oracle, Atmail, IceWarp, Ipswitch, Rockliffe, Microsoft and Open-Xchange

Messaging Platforms Market Segment Insights

Deployments Segment Analysis

Based on deployments, the market is bifurcated into on-premise and cloud-based. In 2020, the cloud-based segment dominated the market and is anticipated to continue the trend during the forecast period.

Increasing utilization of cloud-based messaging platform by small & medium enterprises owing to its cost-effectiveness present a key factor driving the segment growth. Moreover, the work from home trend has encouraged organizations to adopt cloud-based solutions. This, in turn, has proliferated the growth of the market segment.

Messaging Platform Market Deployments

End-users Segment Analysis

In terms of end-users, the messaging platform segment is divided into small & medium enterprises (SMEs) and large enterprises. The SMEs segment is anticipated to exhibit a high CAGR owing to the increasing number of small and medium enterprises adopting virtualization and cloud-based solutions across the globe.

Moreover, the rising importance of secured communication owing to the confidential data share among the employees is propelling the growth of this market segment. On the other hand, the large enterprises segment is expected to grow at a healthy rate owing to rising competition among the major organizations to maintain their position in the market.

Messaging Platform Market End Users

Regional Analysis

On the basis of regions, the market is classified as Asia Pacific, North America, Europe, Latin America, Europe, and Middle East & Africa. Asia Pacific accounted for a large market share in 2020, in terms of revenue and is projected to constitute a substantial market share in the coming years.

Rapid development in the IT industry and growing awareness about messaging platforms among SMEs in emerging economies such as India and China are expected to propel the market growth during the forecast period. Moreover, the rising adoption of cloud-based services is boosting the market growth in this region. On the other hand, the market in North America is expected to grow at a steady rate owing to early adoption of latest technology as well as the presence of major industry players in the region.

Messaging Platform Market Regions

Segments

The global messaging platform market has been segmented on the basis of

Deployments

  • On-premise
  • Cloud-based

End-users

  • Small & Medium Enterprises (SMEs)
  • Large Enterprises

Regions

  • Asia Pacific
  • North America
  • Latin America
  • Europe
  • Middle East & Africa

Key Players

  • Openwave Messaging
  • Oracle
  • Atmail
  • IceWarp
  • Ipswitch
  • Rockliffe
  • Microsoft
  • Open-Xchange

Competitive Landscape

The major players of the market are Openwave Messaging, Oracle, Atmail, IceWarp, Ipswitch, Rockliffe, Microsoft and Open-Xchange.

  • In September 2020, Microsoft introduced Azure Communication Services (ACS), a communication platform that allows developers to video call, chat, and message to mobile applications as well as desktop applications with the help of its user-friendly APIs and SDKs.

Messaging Platform Market Key Players

Table Of Content

1. Executive Summary
2. Assumptions and Acronyms Used
3. Research Methodology
4. Messaging Platform Market Overview
  4.1. Introduction
     4.1.1. Market Taxonomy
     4.1.2. Market Definition
  4.2. Macro-Economic Factors
     4.2.1. Industry Outlook
  4.3. Messaging Platform Market Dynamics
     4.3.1. Market Drivers
     4.3.2. Market Restraints
     4.3.3. Opportunity
     4.3.4. Market Trends
  4.4. Messaging Platform Market - Supply Chain
  4.5. Global Messaging Platform Market Forecast
     4.5.1. Messaging Platform Market Size (US$ Mn) and Y-o-Y Growth
     4.5.2. Messaging Platform Market Size (000’ Units) and Y-o-Y Growth
     4.5.3. Messaging Platform Market Absolute $ Opportunity
5. Global Messaging Platform Market Analysis and Forecast by End Users
  5.1. Market Trends
  5.2. Introduction
     5.2.1. Basis Point Share (BPS) Analysis by End Users
     5.2.2. Y-o-Y Growth Projections by End Users
  5.3. Messaging Platform Market Size and Volume Forecast by End Users
     5.3.1. Small & Medium Enterprises (SMEs)
     5.3.2. Large Enterprises
  5.4. Absolute $ Opportunity Assessment by End Users
  5.5. Market Attractiveness/Growth Potential Analysis by End Users
6. Global Messaging Platform Market Analysis and Forecast by Region
  6.1. Market Trends
  6.2. Introduction
     6.2.1. Basis Point Share (BPS) Analysis by Region
     6.2.2. Y-o-Y Growth Projections by Region
  6.3. Messaging Platform Market Size and Volume Forecast by Region
     6.3.1. North America
     6.3.2. Latin America
     6.3.3. Europe
     6.3.4. Asia Pacific
     6.3.5. Middle East and Africa (MEA)
  6.4. Absolute $ Opportunity Assessment by Region
  6.5. Market Attractiveness/Growth Potential Analysis by Region
  6.6. Global Messaging Platform Demand Share Forecast, 2019-2026
7. North America Messaging Platform Market Analysis and Forecast
  7.1. Introduction
     7.1.1. Basis Point Share (BPS) Analysis by Country
     7.1.2. Y-o-Y Growth Projections by Country
  7.2. North America Messaging Platform Market Size and Volume Forecast by Country
     7.2.1. U.S.
     7.2.2. Canada
  7.3. Absolute $ Opportunity Assessment by Country
  7.4. North America Messaging Platform Market Size and Volume Forecast by End Users
     7.4.1. Small & Medium Enterprises (SMEs)
     7.4.2. Large Enterprises
  7.5. Basis Point Share (BPS) Analysis by End Users
  7.6. Y-o-Y Growth Projections by End Users
  7.7. Market Attractiveness/Growth Potential Analysis
     7.7.1. By Country
     7.7.2. By Product Type
     7.7.3. By Application
  7.8. North America Messaging Platform Demand Share Forecast, 2019-2026
8. Latin America Messaging Platform Market Analysis and Forecast
  8.1. Introduction
     8.1.1. Basis Point Share (BPS) Analysis by Country
     8.1.2. Y-o-Y Growth Projections by Country
     8.1.3. Latin America Average Pricing Analysis
  8.2. Latin America Messaging Platform Market Size and Volume Forecast by Country
      8.2.1. Brazil
      8.2.2. Mexico
      8.2.3. Rest of Latin America
   8.3. Absolute $ Opportunity Assessment by Country
  8.4. Latin America Messaging Platform Market Size and Volume Forecast by End Users
     8.4.1. Small & Medium Enterprises (SMEs)
     8.4.2. Large Enterprises
  8.5. Basis Point Share (BPS) Analysis by End Users
  8.6. Y-o-Y Growth Projections by End Users
  8.7. Market Attractiveness/Growth Potential Analysis
     8.7.1. By Country
     8.7.2. By Product Type
     8.7.3. By Application
  8.8. Latin America Messaging Platform Demand Share Forecast, 2019-2026
9. Europe Messaging Platform Market Analysis and Forecast
  9.1. Introduction
     9.1.1. Basis Point Share (BPS) Analysis by Country
     9.1.2. Y-o-Y Growth Projections by Country
     9.1.3. Europe Average Pricing Analysis
  9.2. Europe Messaging Platform Market Size and Volume Forecast by Country
     9.2.1. Germany
     9.2.2. France
     9.2.3. Italy
     9.2.4. U.K.
     9.2.5. Spain
     9.2.6. Russia
     9.2.7. Rest of Europe
  9.3. Absolute $ Opportunity Assessment by Country
  9.4. Europe Messaging Platform Market Size and Volume Forecast by End Users
     9.4.1. Small & Medium Enterprises (SMEs)
     9.4.2. Large Enterprises
  9.5. Basis Point Share (BPS) Analysis by End Users
  9.6. Y-o-Y Growth Projections by End Users
  9.7. Market Attractiveness/Growth Potential Analysis
     9.7.1. By Country
     9.7.2. By Product Type
     9.7.3. By Application
  9.8. Europe Messaging Platform Demand Share Forecast, 2019-2026
10. Asia Pacific Messaging Platform Market Analysis and Forecast
  10.1. Introduction
     10.1.1. Basis Point Share (BPS) Analysis by Country
     10.1.2. Y-o-Y Growth Projections by Country
     10.1.3. Asia Pacific Average Pricing Analysis
  10.2. Asia Pacific Messaging Platform Market Size and Volume Forecast by Country
     10.2.1. China
     10.2.2. Japan
     10.2.3. South Korea
     10.2.4. India
     10.2.5. Australia
     10.2.6. Rest of Asia Pacific (APAC)
  10.3. Absolute $ Opportunity Assessment by Country
  10.4. Asia Pacific Messaging Platform Market Size and Volume Forecast by End Users
     10.4.1. Small & Medium Enterprises (SMEs)
     10.4.2. Large Enterprises
  10.5. Basis Point Share (BPS) Analysis by End Users
  10.6. Y-o-Y Growth Projections by End Users
  10.7. Market Attractiveness/Growth Potential Analysis
     10.7.1. By Country
     10.7.2. By Product Type
     10.7.3. By Application
  10.8. Asia Pacific Messaging Platform Demand Share Forecast, 2019-2026
11. Middle East & Africa Messaging Platform Market Analysis and Forecast
  11.1. Introduction
     11.1.1. Basis Point Share (BPS) Analysis by Country
     11.1.2. Y-o-Y Growth Projections by Country
     11.1.3. Middle East & Africa Average Pricing Analysis
  11.2. Middle East & Africa Messaging Platform Market Size and Volume Forecast by Country
     11.2.1. Saudi Arabia
     11.2.2. South Africa
     11.2.3. UAE
     11.2.4. Rest of Middle East & Africa (MEA)
  11.3. Absolute $ Opportunity Assessment by Country
  11.4. Middle East & Africa Messaging Platform Market Size and Volume Forecast by End Users
     11.4.1. Small & Medium Enterprises (SMEs)
     11.4.2. Large Enterprises
  11.5. Basis Point Share (BPS) Analysis by End Users
  11.6. Y-o-Y Growth Projections by End Users
  11.7. Market Attractiveness/Growth Potential Analysis
     11.7.1. By Country
     11.7.2. By Product Type
     11.7.3. By Application
  11.8. Middle East & Africa Messaging Platform Demand Share Forecast, 2019-2026
12. Competition Landscape
  12.1. Global Messaging Platform Market: Market Share Analysis
  12.2. Messaging Platform Distributors and Customers
  12.3. Messaging Platform Market: Competitive Dashboard
  12.4. Company Profiles (Details: Overview, Financials, Developments, Strategy)
     12.4.1. Openwave Messaging
     12.4.2. Oracle
     12.4.3. Atmail
     12.4.4. IceWarp
     12.4.5. Ipswitch
     12.4.6. Rockliffe
     12.4.7. Microsoft
     12.4.8. Open-Xchange

Methodology

Our Clients

Pfizer
sinopec
Microsoft
General Mills
Siemens Healthcare
Honda Motor Co. Ltd.
The John Holland Group
Deloitte