Digital Assistants in Healthcare Market Size, Analysis 2031

Digital Assistants in Healthcare Market Size, Analysis 2031

Segments - Digital Assistants in Healthcare Market by Product (Smart Speakers and Chatbots), User Interface (Automatic Speech Recognition, Text-based, and Text-to-speech based), End-user (Healthcare Providers, Healthcare Payers, and Patients), and Region (Asia Pacific, North America, Latin America, Europe, and Middle East & Africa) - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast 2023 – 2031

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Author : Raksha Sharma
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Fact-checked by : V. Chandola
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Editor : Shruti Bhat

Upcoming | Report ID :ICT-SE-5102 | 4.4 Rating | 64 Reviews | 201 Pages | Format : PDF Excel PPT

Report Description


The global digital assistants in healthcare market size was USD 678 Mn in 2022 and is estimated to reach USD 2100 Mn by 2031, expanding at a CAGR of 15.5% during 2023–2031. Increasing number of healthcare applications and smartphone users is expected to propel the market.

Digital assistants used in healthcare prescription and advisory, are called digital assistants in healthcare. They are computerized assistants in application software designed to provide guidance, answer users’ questions, and perform basic tasks. These tasks are performed using user language voice commands.

Global Digital Assistants in Healthcare Market Outlook

Assistants can be controlled by voice & text messaging features and speak in numerous languages. It accepts user inputs and memorizes the data for better self-learning, and delivers effective information. It provides effective solutions to the users and boost the healthcare sector. It helps healthcare sector by engaging patients and maintaining significant standards and safety measures. These assistants help improve health treatments by assisting healthcare professionals to gather patients’ health history, insurance details, demographic information, and other records for future analysis.

Healthcare payers collect crucial biometric data of severely ill patients and improve steps for proactive engagements. These functions help healthcare professionals in increasing productivity by focusing on patients and reducing the number of administrative tasks.  Additionally, they assist patients in selecting a secure insurance plan, which maximizes outcomes and satisfaction of investments made for the treatment.

The market report finds that the COVID-19 pandemic moderately affected the market, due to the high demand for digital assistants, rising covid cases, and limited product manufacturing sources. Government-imposed lockdowns and other preventive measures to curb the virus spread led to restrictions on travel. Thus, digital assistants helped to cope with remote consultations between healthcare experts and patients during the pandemic. Software applications and video conferencing services allowed effective health advice without the limitations of distance.

Digital Assistants in Healthcare Market Dynamics


Major Drivers

Shortage of healthcare specialists, rising demand for healthcare services, and advancements in technology are propelling the market. Additionally, use of artificial intelligence (AI), machine learning, and natural language processing, and increasing number of internet & smartphone users are projected to drive the market in the forecast period.

Existing Restraints

Concerns about data privacy and a lack of awareness among healthcare professionals are expected to restrain the market. Digital assistants in healthcare sector require experts to handle the devices and prevent wrong prescriptions. Furthermore, patients prefer maintaining privacy regarding personal information and health conditions. These factors are anticipated to hinder market.

Emerging Opportunities

Development of colloquial and multi-language facilities in digital assistant devices is anticipated to create lucrative opportunities in the market. Developing countries are incorporating virtual assistants for healthcare sectors, which is projected to drive the market in the coming years.

Scope of the Digital Assistants in Healthcare Market Report

The report includes an assessment of the market, trends, segments, and regional markets. Overview and dynamics have also been included in the report.

Attributes

Details

Report Title

Digital Assistants in Healthcare Market - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast

Base Year

2022

Historic Data

2016–2021

Forecast Period

2023–2031

Segmentation

Product (Smart Speakers and Chatbots), User Interface (Automatic Speech Recognition, Text-based, and Text-to-speech based), and End-user (Healthcare Providers, Healthcare Payers, and Patients)

Regional Scope

Asia Pacific, North America, Latin America, Europe, and Middle East & Africa

Report Coverage

Company Share, Market Analysis and Size, Competitive Landscape, Growth Factors, Market Trends, and Revenue Forecast

Key Players Covered in the Report

Amazon.com, Inc.; Nuance Communications Inc.; Verint Systems Inc.; Kognito Solutions LLC; Infermedica; HealthTap, Inc; eGain Corporation; Microsoft; Babylon; and Sensly Inc.

Digital Assistants in Healthcare Market Segment Insights

On the basis of product, the digital assistants in healthcare market is bifurcated into smart speakers and chatbots. The smart speaker segment is likely to expand at a significant pace during the forecast period due to the increasing preference for advanced technology and multifunctional solutions. Smart speakers are fast and offer varied performance. Additionally, it offers comfort and convenience.

Global Digital Assistants in Healthcare Market Product

Based on user interface, the digital assistants in healthcare market is segregated into automatic speech recognition, text-based, and text-to-speech based. The automatic speech recognition segment is anticipated to expand at a considerable CAGR during the projection period due to the high adoption of speech recognition and multi-language facilities in the healthcare sector. Additionally, increasing dependability of patients and healthcare professionals on virtual assistance for easy communication, thus boosting the segment.

On the basis of end-user, the market is segmented into healthcare providers, healthcare payers, and patients. The healthcare providers segment is expected to register a robust growth rate in the coming years due to increasing usage of digital assistant solutions by healthcare professionals to provide remote treatments, schedule patient appointments, and maintain patient data.

Global Digital Assistants in Healthcare Market End User

In terms of region, the global digital assistants in healthcare market is classified as Asia Pacific, North America, Latin America, Europe, and Middle East & Africa.  North America is expected to dominate the market during the forecast period owing to the increasing demand for virtual assistant support and product launches. Rising healthcare expenditure and adoption of advanced technologies for effective patient engagement is boosting the market in the region.

Global Digital Assistants in Healthcare Market Region

Segments

The digital assistants in healthcare market is segmented on the basis of

Product

  • Smart Speakers
  • Chatbots

User Interface

  • Automatic Speech Recognition
  • Text-based
  • Text-to-speech based

End-user

  • Healthcare Providers
  • Healthcare Payers
  • Patients

Region

  • Asia Pacific
  • North America
  • Latin America
  • Europe
  • Middle East & Africa

Key Players

Competitive Landscape

Major players operating in the global digital assistants in healthcare market are Amazon.com, Inc.; Nuance Communications Inc.; Verint Systems Inc.; Kognito Solutions LLC; Infermedica; HealthTap, Inc; eGain Corporation; Microsoft; Babylon; and Sensly Inc. These companies adopt strategies such as acquisitions, partnerships, collaboration, mergers, R&D investments, and product launches to boost their market share. For instance,

  • On April 12, 2021, Microsoft acquired Nuance Communications Inc., to combine the expertise and solutions to provide improved cloud and AI technology in healthcare and other sectors.
  • In July 2019, Amazon.com and the Government in the UK announced Alexa technology that uses NHS website to deliver health related information. This builds confidence among the users regarding a reliable source of information.

Global Digital Assistants in Healthcare Market Key Players

Table Of Content

1. Executive Summary
2. Assumptions and Acronyms Used
3. Research Methodology
4. Digital Assistants in Healthcare Market Overview
  4.1. Introduction
     4.1.1. Market Taxonomy
     4.1.2. Market Definition
  4.2. Macro-Economic Factors
     4.2.1. Industry Outlook
  4.3. Digital Assistants in Healthcare Market Dynamics
     4.3.1. Market Drivers
     4.3.2. Market Restraints
     4.3.3. Opportunity
     4.3.4. Market Trends
  4.4. Digital Assistants in Healthcare Market - Supply Chain
  4.5. Global Digital Assistants in Healthcare Market Forecast
     4.5.1. Digital Assistants in Healthcare Market Size (US$ Mn) and Y-o-Y Growth
     4.5.2. Digital Assistants in Healthcare Market Size (000’ Units) and Y-o-Y Growth
     4.5.3. Digital Assistants in Healthcare Market Absolute $ Opportunity
5. Global Digital Assistants in Healthcare Market Analysis and Forecast by End Users
  5.1. Market Trends
  5.2. Introduction
     5.2.1. Basis Point Share (BPS) Analysis by End Users
     5.2.2. Y-o-Y Growth Projections by End Users
  5.3. Digital Assistants in Healthcare Market Size and Volume Forecast by End Users
     5.3.1. Healthcare Providers
     5.3.2. Healthcare Payers
     5.3.3. Patients
  5.4. Absolute $ Opportunity Assessment by End Users
  5.5. Market Attractiveness/Growth Potential Analysis by End Users
6. Global Digital Assistants in Healthcare Market Analysis and Forecast by Region
  6.1. Market Trends
  6.2. Introduction
     6.2.1. Basis Point Share (BPS) Analysis by Region
     6.2.2. Y-o-Y Growth Projections by Region
  6.3. Digital Assistants in Healthcare Market Size and Volume Forecast by Region
     6.3.1. North America
     6.3.2. Latin America
     6.3.3. Europe
     6.3.4. Asia Pacific
     6.3.5. Middle East and Africa (MEA)
  6.4. Absolute $ Opportunity Assessment by Region
  6.5. Market Attractiveness/Growth Potential Analysis by Region
  6.6. Global Digital Assistants in Healthcare Demand Share Forecast, 2019-2026
7. North America Digital Assistants in Healthcare Market Analysis and Forecast
  7.1. Introduction
     7.1.1. Basis Point Share (BPS) Analysis by Country
     7.1.2. Y-o-Y Growth Projections by Country
  7.2. North America Digital Assistants in Healthcare Market Size and Volume Forecast by Country
     7.2.1. U.S.
     7.2.2. Canada
  7.3. Absolute $ Opportunity Assessment by Country
  7.4. North America Digital Assistants in Healthcare Market Size and Volume Forecast by End Users
     7.4.1. Healthcare Providers
     7.4.2. Healthcare Payers
     7.4.3. Patients
  7.5. Basis Point Share (BPS) Analysis by End Users
  7.6. Y-o-Y Growth Projections by End Users
  7.7. Market Attractiveness/Growth Potential Analysis
     7.7.1. By Country
     7.7.2. By Product Type
     7.7.3. By Application
  7.8. North America Digital Assistants in Healthcare Demand Share Forecast, 2019-2026
8. Latin America Digital Assistants in Healthcare Market Analysis and Forecast
  8.1. Introduction
     8.1.1. Basis Point Share (BPS) Analysis by Country
     8.1.2. Y-o-Y Growth Projections by Country
     8.1.3. Latin America Average Pricing Analysis
  8.2. Latin America Digital Assistants in Healthcare Market Size and Volume Forecast by Country
      8.2.1. Brazil
      8.2.2. Mexico
      8.2.3. Rest of Latin America
   8.3. Absolute $ Opportunity Assessment by Country
  8.4. Latin America Digital Assistants in Healthcare Market Size and Volume Forecast by End Users
     8.4.1. Healthcare Providers
     8.4.2. Healthcare Payers
     8.4.3. Patients
  8.5. Basis Point Share (BPS) Analysis by End Users
  8.6. Y-o-Y Growth Projections by End Users
  8.7. Market Attractiveness/Growth Potential Analysis
     8.7.1. By Country
     8.7.2. By Product Type
     8.7.3. By Application
  8.8. Latin America Digital Assistants in Healthcare Demand Share Forecast, 2019-2026
9. Europe Digital Assistants in Healthcare Market Analysis and Forecast
  9.1. Introduction
     9.1.1. Basis Point Share (BPS) Analysis by Country
     9.1.2. Y-o-Y Growth Projections by Country
     9.1.3. Europe Average Pricing Analysis
  9.2. Europe Digital Assistants in Healthcare Market Size and Volume Forecast by Country
     9.2.1. Germany
     9.2.2. France
     9.2.3. Italy
     9.2.4. U.K.
     9.2.5. Spain
     9.2.6. Russia
     9.2.7. Rest of Europe
  9.3. Absolute $ Opportunity Assessment by Country
  9.4. Europe Digital Assistants in Healthcare Market Size and Volume Forecast by End Users
     9.4.1. Healthcare Providers
     9.4.2. Healthcare Payers
     9.4.3. Patients
  9.5. Basis Point Share (BPS) Analysis by End Users
  9.6. Y-o-Y Growth Projections by End Users
  9.7. Market Attractiveness/Growth Potential Analysis
     9.7.1. By Country
     9.7.2. By Product Type
     9.7.3. By Application
  9.8. Europe Digital Assistants in Healthcare Demand Share Forecast, 2019-2026
10. Asia Pacific Digital Assistants in Healthcare Market Analysis and Forecast
  10.1. Introduction
     10.1.1. Basis Point Share (BPS) Analysis by Country
     10.1.2. Y-o-Y Growth Projections by Country
     10.1.3. Asia Pacific Average Pricing Analysis
  10.2. Asia Pacific Digital Assistants in Healthcare Market Size and Volume Forecast by Country
     10.2.1. China
     10.2.2. Japan
     10.2.3. South Korea
     10.2.4. India
     10.2.5. Australia
     10.2.6. Rest of Asia Pacific (APAC)
  10.3. Absolute $ Opportunity Assessment by Country
  10.4. Asia Pacific Digital Assistants in Healthcare Market Size and Volume Forecast by End Users
     10.4.1. Healthcare Providers
     10.4.2. Healthcare Payers
     10.4.3. Patients
  10.5. Basis Point Share (BPS) Analysis by End Users
  10.6. Y-o-Y Growth Projections by End Users
  10.7. Market Attractiveness/Growth Potential Analysis
     10.7.1. By Country
     10.7.2. By Product Type
     10.7.3. By Application
  10.8. Asia Pacific Digital Assistants in Healthcare Demand Share Forecast, 2019-2026
11. Middle East & Africa Digital Assistants in Healthcare Market Analysis and Forecast
  11.1. Introduction
     11.1.1. Basis Point Share (BPS) Analysis by Country
     11.1.2. Y-o-Y Growth Projections by Country
     11.1.3. Middle East & Africa Average Pricing Analysis
  11.2. Middle East & Africa Digital Assistants in Healthcare Market Size and Volume Forecast by Country
     11.2.1. Saudi Arabia
     11.2.2. South Africa
     11.2.3. UAE
     11.2.4. Rest of Middle East & Africa (MEA)
  11.3. Absolute $ Opportunity Assessment by Country
  11.4. Middle East & Africa Digital Assistants in Healthcare Market Size and Volume Forecast by End Users
     11.4.1. Healthcare Providers
     11.4.2. Healthcare Payers
     11.4.3. Patients
  11.5. Basis Point Share (BPS) Analysis by End Users
  11.6. Y-o-Y Growth Projections by End Users
  11.7. Market Attractiveness/Growth Potential Analysis
     11.7.1. By Country
     11.7.2. By Product Type
     11.7.3. By Application
  11.8. Middle East & Africa Digital Assistants in Healthcare Demand Share Forecast, 2019-2026
12. Competition Landscape
  12.1. Global Digital Assistants in Healthcare Market: Market Share Analysis
  12.2. Digital Assistants in Healthcare Distributors and Customers
  12.3. Digital Assistants in Healthcare Market: Competitive Dashboard
  12.4. Company Profiles (Details: Overview, Financials, Developments, Strategy)
     12.4.1. Amazon.com, Inc.
     12.4.2. Nuance Communications Inc.
     12.4.3. Verint Systems Inc.
     12.4.4. Kognito Solutions LLC
     12.4.5. Infermedica
     12.4.6. HealthTap, Inc
     12.4.7. eGain Corporation
     12.4.8. Microsoft
     12.4.9. Babylon
     12.4.10. Sensly Inc.

Methodology

Our Clients

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FedEx Logistics
The John Holland Group
Siemens Healthcare
Dassault Aviation
Pfizer
Deloitte
General Electric