Segments - Conversion Rate Optimization (CRO) Software Market by Type (Heat Maps Software, A/B Testing Software, Landing Page Builders, and Others), Application (Large Enterprises and Small & Medium Enterprises), and Region (Asia Pacific, North America, Latin America, Europe, and Middle East & Africa) - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast 2023 – 2031
The global conversion rate optimization (CRO) Software market size was USD 1.37 Billion in 2022 and is likely to reach USD 3.65 Billion by 2031, expanding at a CAGR of 11.5% during 2023–2031. The market growth is attributed to rising prevalence of social media marketing and increasing customer engagement programs.
Increasing customer engagement programs on websites and apps is expected to boost the demand for conversion rate optimization software. Conversion rate optimization software is used in customer engagement programs to increase the percentage of customer conversions who participated in programs. Therefore, increasing customer engagement programs by companies is enhancing the market.
Conversion rate optimization (CRO) is the process of enhancing the sponsored ads, landing page, or website to increase the percentage of conversions. It measures the number of users who got converted out of the total number of users who visited the site.
Companies adopt conversion rate software to attract the maximum possible number of people on the website to purchase products or services. It monitors the actions and activities of website visitors who did not complete transactions or purchasing processes and offers them a discount or offers to convert them into consumers.
Rising prevalence of social media marketing is expected to boost the demand for conversion rate optimization (CRO) software. CRO software is widely used in social media marketing to audit websites and landing pages, understand audience's needs, and behaviors, and create a user-friendly experience that encourages them to take action such as the purchase of products or services.
The COVID-19 pandemic propelled the demand for conversion rate optimization (CRO) software. The abrupt rise in COVID-19 infection led governments to take preventive measures such as lockdowns, and social distancing which accelerated the digital revolution worldwide, encouraging people to adopt online shopping for their everyday needs. This boosted the demand for conversion rate optimization software, as it is used in online shopping or online trade to increase the percentage of customer conversions and improve the shopping experience of consumers to drive sales. For instance,
According to a report published by the International Trade Administration, e-commerce sales grew by 19% in 2020.
The growing technological advancements introduced artificial intelligence in conversion rate optimization (CRO) software, creating lucrative opportunities in the market. AI-enabled CRO software can automate repetitive tasks such as collecting and organizing data, coming up with ideas to improve the store’s performance, and testing variants against one another.
AI-powered CRO software can increase the conversion rate of customers on websites, as it allows businesses to test out different versions of websites and marketing messages.
Growing e-commerce industry is projected to drive the market. E-commerce majorly uses conversion rate optimization (CRO) software to increase the percentage of visitors who take a particular action on an e-commerce company website. Conversion rate optimization software is usually conducted on the landing page and category page of an e-commerce company website to improve the shopping experience of the customers to drive sales. For instance,
As per a report, the revenue from the e-commerce market is expanding at a CAGR of 11.17% and is projected to reach USD 5.56 trillion by 2027.
Challenges associated with A/B testing are expected to restrict the market, as it is a major tool of CRO software. A/B testing is limited and restrictive and requires technical setup, statistical analysis, and quality control to optimize the conversion rate of websites, which encourages marketers to reduce their adoption. Moreover, the inability of CRO software to optimize websites for every user is projected to hamper the market.
Increasing investments in R&D activities by major market players to develop and introduce new conversion rate optimization (CRO) software to convert website traffic into customers by elevating visitor experience.
The report on the market includes an assessment of the market, trends, segments, and regional markets. Overview and dynamics have also been included in the report.
Attributes |
Details |
Report Title |
Conversion Rate Optimization (CRO) Software Market- Global Industry Analysis, Growth, Share, Size, Trends, and Forecast |
Base Year |
2022 |
Historic Data |
2016–2021 |
Forecast Period |
2023–2031 |
Segmentation |
Type (Heat Maps Software, A/B Testing Software, Landing Page Builders, and Others) and Application (Large Enterprises and Small & Medium Enterprises) |
Regional Scope |
Asia Pacific, North America, Latin America, Europe, and Middle East & Africa. |
Report Coverage |
Company Share, Market Analysis and Size, Competitive Landscape, Growth Factors, and Trends, and Revenue Forecast |
Key Players Covered in the Report |
Alphabet, Inc.; Algolia; Bloomreach, Inc.; Hotjar Ltd; Instapage, Inc.; Justuno, Inc; Landingi; Momentive; Rock Content; Smartlook.com; and Unbounce |
Based on type, the conversion rate optimization (CRO) software market is categorized as heat maps software, A/B testing software, landing page builders, and others. The landing pages segment held a large share of the market in 2022 due to its ability to increase conversions, measure metrics directly tied to business goals, and provide additional insights about the target audience.
The landing page is a subset of conversion rate optimization (CRO) software that ensures the highest possible conversion rate from the visitors who arrive at that landing page. Moreover, landing pages help businesses and companies acquire a large number of customers, low customer acquisition costs, and maximize the value of ad spending, which are expected to boost their adoption.
The heat maps software segment is projected to grow at a robust pace in the coming years owing to its potential to provide an instant overview of website performance and a visual approach to understanding numeric values.
The heat map software is utilized in conversion rate optimization to help businesses understand how visitors interact with their website pages such as how far they are scrolling, and where they are dropping off. This information can be used to optimize a website to improve its conversion rate.
In terms of application, the global market is bifurcated into large enterprises and small & medium enterprises. The small & medium enterprises dominated the market in 2022 due to growing infrastructure, rising industrialization, and increasing disposable income.
Small and medium enterprises are heavily adopting conversion rate optimization software to low customer acquisition costs by getting high conversions from website visitors. CRO software increases revenue per visitor, acquires a large number of customers, and helps drive sales, which increases their adoption in small & medium enterprises.
Based on region, the conversion rate optimization (CRO) software market is segregated into Asia Pacific, North America, Latin America, Europe, and Middle East & Africa. North America accounted for a major share of the market due to increasing technological advancements and the presence of established market players such as Unbounce, Alphabet, Inc., and Algolia. Moreover, growing e-commerce industry in the region is propelling the need for conversion rate optimization (CRO) software, as this software is utilized in the e-commerce industry to help sellers understand their place in the market clearly and work to improve their sales outcomes by applying best practices to their marketing strategy, website experience, and purchasing workflows. For instance,
As per a report, the revenue from the e-commerce market in the US is expanding at a CAGR of 11.22% and is projected to reach USD 1,416 billion by 2027.
The market in Asia Pacific is anticipated to expand at a high CAGR during the projected period owing to rising disposable income, growing digitalization, and increasing awareness about the benefits of various marketing strategies. Moreover, rising number of online shoppers in the region is projected to boost the demand for conversion rate optimization software, as it is used by online sellers to boost sales by increasing the percentage of website visitors. For instance,
As per a report, the number of online shoppers is projected to increase to 427 million by 2027.
The conversion rate optimization (CRO) software market has been segmented on the basis of
Key players competing in the global market are Alphabet, Inc.; Algolia; Bloomreach, Inc.; Hotjar Ltd; Instapage, Inc.; Justuno, Inc; Landingi; Momentive; Rock Content; Smartlook.com; and Unbounce.
These companies adopted development strategies including collaboration, product launches, mergers, acquisitions, partnerships, and production expansion to expand their consumer base worldwide. For instance,