Convergent Billing Market by Deployments (On-premise and Cloud), Solutions (Mediation, Settlement & Payment Management, Voucher Management, and Customer Relationship Management), Services (Managed, Consulting, and Customization), and Regions (Asia Pacific, North America, Latin America, Europe, and Middle East & Africa) - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast 2021 – 2028
The global convergent billing market size is anticipated to register a considerable CAGR during the forecast period, 2021-2028. The growth of the market is attributed to the increasing use of telecom services by people globally due to the development of a single billing platform.
Convergent billing is a combination of all service charges into a single client invoice and provides a comprehensive view of the customer. It also offers an effective method for combining all billing responsibilities and increasing transparency in the billing process. It assists in giving a real-time holistic perspective of the client, which permits bundling and discounting services while putting the consumer first. The customer receives a single combined bill and pays it for all of the services and products they have requested. The customer can approach the company and get information about the bill and the charges they paid for the services.
The COVID-19 pandemic outbreak has brought a positive impact on the market. The increased acceptance of digital services, as well as a scarcity of manual labor due to the pandemic along with the expansion of the IT and telecommunications sectors, have given boost to the convergent billing market.
Market Trends, Drivers, Restraints, and Opportunities
- Growing penetration of digitization into business environment is one of the key factors driving the market growth.
- Improving the customer service with real-time billing is expected to boost the market growth in the coming years.
- Incompatibility for legacy systems with converged networks present a major restraining factor. This is anticipated to hamper the market expansion during the projected timeline.
- Large amount of information passing through the database can create significant amount of pressure on the platform, which is likely to hinder the market growth during the forecast period.
- Communication service providers collaborating with over-the-top service providers and investment for better infrastructure to create a significant growth opportunity for the market in the near future.
Scope of the Report
The report on the global convergent billing market includes an assessment of the market, trends, segments, and regional markets. Overview and dynamics have also been included in the report.
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Attributes |
Details |
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Report Title |
Convergent Billing Market - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast |
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Base Year |
2020 |
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Historic Data |
2018–2019 |
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Forecast Period |
2021–2028 |
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Segmentation |
Deployments (On-premise and Cloud), Solutions (Mediation, Settlement & Payment Management, Voucher Management, and Customer Relationship Management), and Services (Managed, Consulting, and Customization) |
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Regional Scope |
Asia Pacific, North America, Latin America, Europe, and Middle East & Africa |
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Report Coverage |
Company Share, Market Analysis and Size, Competitive Landscape, Growth Factors, and Trends, and Revenue Forecast |
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Key Players Covered in the Report |
Elitecore Technologies Pvt. Ltd.; SAP SE; Redknee Solutions Inc.; AMDOCS; ALE International; Huawei Technologies Co. Ltd.; and IBM Corp. |
Market Segment Insights
Cloud segment is expected to grow at a rapid pace
Based on deployments, the global convergent billing market is bifurcated into on-premise and cloud. The cloud segment is expected to grow at a rapid pace during the forecast period attributed to the vast usage of convergent billing systems through cloud as they provide several benefits on fronts, such as flexibility of cost and use. Moreover, improvement in the real-time customer experience is expected to boost the segment growth further.
Focus on being customer-centric to drive the customer relationship management segment
In terms of solutions, the market is segregated into mediation, settlement & payment management, voucher management, and customer relationship management. The customer relationship management segment is projected to expand at a considerable CAGR during the forecast period owing to the telecom end-user industry, which is focused on becoming customer-centric and the key players of the market are focusing on retaining their existing customers.
Managed services segment is anticipated to hold significant market share
On the basis of services, the global convergent billing market is segmented into managed, consulting, and customization. The managed services segment is anticipated to hold significant market share in the coming years attributed to numerous enterprises, which prefer to outsource their payment and billing functions to focus on their prime functions.
Asia Pacific is anticipated to constitute a key market share
In terms of regions, the global convergent billing market is classified as Asia Pacific, North America, Latin America, Europe, and Middle East & Africa. Asia Pacific is expected to constitute a key share of the market during the projected period owing to large subscriber base of communication service providers across the region. Increased competition in between communication service providers in the region has led to rise in demand for convergent billing systems, which is expected to fuel the market growth further.
Segments
The global convergent billing market has been segmented on the basis of
Deployments
- On-premise
- Cloud
Solutions
- Mediation
- Settlement & Payment Management
- Voucher Management
- Customer Relationship Management
Services
- Managed
- Consulting
- Customization
Regions
- Asia Pacific
- North America
- Latin America
- Europe
- Middle East & Africa
Key Players
- Elitecore Technologies Pvt. Ltd.
- SAP SE
- Redknee Solutions Inc.
- AMDOCS
- ALE International
- Huawei Technologies Co. Ltd.
- IBM Corp.
Competitive Landscape
Key players competing in the global convergent billing market are Elitecore Technologies Pvt. Ltd.; SAP SE; Redknee Solutions Inc.; AMDOCS; ALE International; Huawei Technologies Co. Ltd.; and IBM Corp. As part of their efforts to grow their client base and acquire a competitive advantage over competitors, manufacturers operating in the market are adopting various strategic initiatives such as partnerships, collaborations, mergers & acquisitions, and new product development.
1. Executive Summary
2. Assumptions and Acronyms Used
3. Research Methodology
4. Convergent Billing Market Overview
4.1. Introduction
4.1.1. Market Taxonomy
4.1.2. Market Definition
4.2. Macro-Economic Factors
4.2.1. Industry Outlook
4.3. Convergent Billing Market Dynamics
4.3.1. Market Drivers
4.3.2. Market Restraints
4.3.3. Opportunity
4.3.4. Market Trends
4.4. Convergent Billing Market - Supply Chain
4.5. Global Convergent Billing Market Forecast
4.5.1. Convergent Billing Market Size (US$ Mn) and Y-o-Y Growth
4.5.2. Convergent Billing Market Size (000’ Units) and Y-o-Y Growth
4.5.3. Convergent Billing Market Absolute $ Opportunity
5. Global Convergent Billing Market Analysis and Forecast by Region
5.1. Market Trends
5.2. Introduction
5.2.1. Basis Point Share (BPS) Analysis by Region
5.2.2. Y-o-Y Growth Projections by Region
5.3. Convergent Billing Market Size and Volume Forecast by Region
5.3.1. North America
5.3.2. Latin America
5.3.3. Europe
5.3.4. Asia Pacific
5.3.5. Middle East and Africa (MEA)
5.4. Absolute $ Opportunity Assessment by Region
5.5. Market Attractiveness/Growth Potential Analysis by Region
5.6. Global Convergent Billing Demand Share Forecast, 2019-2026
6. North America Convergent Billing Market Analysis and Forecast
6.1. Introduction
6.1.1. Basis Point Share (BPS) Analysis by Country
6.1.2. Y-o-Y Growth Projections by Country
6.2. North America Convergent Billing Market Size and Volume Forecast by Country
6.2.1. U.S.
6.2.2. Canada
6.3. Absolute $ Opportunity Assessment by Country
6.4. Market Attractiveness/Growth Potential Analysis
6.4.1. By Country
6.4.2. By Product Type
6.4.3. By Application
6.5. North America Convergent Billing Demand Share Forecast, 2019-2026
7. Latin America Convergent Billing Market Analysis and Forecast
7.1. Introduction
7.1.1. Basis Point Share (BPS) Analysis by Country
7.1.2. Y-o-Y Growth Projections by Country
7.1.3. Latin America Average Pricing Analysis
7.2. Latin America Convergent Billing Market Size and Volume Forecast by Country
7.2.1. Brazil
7.2.2. Mexico
7.2.3. Rest of Latin America
7.3. Absolute $ Opportunity Assessment by Country
7.4. Market Attractiveness/Growth Potential Analysis
7.4.1. By Country
7.4.2. By Product Type
7.4.3. By Application
7.5. Latin America Convergent Billing Demand Share Forecast, 2019-2026
8. Europe Convergent Billing Market Analysis and Forecast
8.1. Introduction
8.1.1. Basis Point Share (BPS) Analysis by Country
8.1.2. Y-o-Y Growth Projections by Country
8.1.3. Europe Average Pricing Analysis
8.2. Europe Convergent Billing Market Size and Volume Forecast by Country
8.2.1. Germany
8.2.2. France
8.2.3. Italy
8.2.4. U.K.
8.2.5. Spain
8.2.6. Russia
8.2.7. Rest of Europe
8.3. Absolute $ Opportunity Assessment by Country
8.4. Market Attractiveness/Growth Potential Analysis
8.4.1. By Country
8.4.2. By Product Type
8.4.3. By Application
8.5. Europe Convergent Billing Demand Share Forecast, 2019-2026
9. Asia Pacific Convergent Billing Market Analysis and Forecast
9.1. Introduction
9.1.1. Basis Point Share (BPS) Analysis by Country
9.1.2. Y-o-Y Growth Projections by Country
9.1.3. Asia Pacific Average Pricing Analysis
9.2. Asia Pacific Convergent Billing Market Size and Volume Forecast by Country
9.2.1. China
9.2.2. Japan
9.2.3. South Korea
9.2.4. India
9.2.5. Australia
9.2.6. Rest of Asia Pacific (APAC)
9.3. Absolute $ Opportunity Assessment by Country
9.4. Market Attractiveness/Growth Potential Analysis
9.4.1. By Country
9.4.2. By Product Type
9.4.3. By Application
9.5. Asia Pacific Convergent Billing Demand Share Forecast, 2019-2026
10. Middle East & Africa Convergent Billing Market Analysis and Forecast
10.1. Introduction
10.1.1. Basis Point Share (BPS) Analysis by Country
10.1.2. Y-o-Y Growth Projections by Country
10.1.3. Middle East & Africa Average Pricing Analysis
10.2. Middle East & Africa Convergent Billing Market Size and Volume Forecast by Country
10.2.1. Saudi Arabia
10.2.2. South Africa
10.2.3. UAE
10.2.4. Rest of Middle East & Africa (MEA)
10.3. Absolute $ Opportunity Assessment by Country
10.4. Market Attractiveness/Growth Potential Analysis
10.4.1. By Country
10.4.2. By Product Type
10.4.3. By Application
10.5. Middle East & Africa Convergent Billing Demand Share Forecast, 2019-2026
11. Competition Landscape
11.1. Global Convergent Billing Market: Market Share Analysis
11.2. Convergent Billing Distributors and Customers
11.3. Convergent Billing Market: Competitive Dashboard
11.4. Company Profiles (Details: Overview, Financials, Developments, Strategy)
11.4.1. Elitecore Technologies Pvt. Ltd.
11.4.2. SAP SE
11.4.3. Redknee Solutions Inc.
11.4.4. AMDOCS
11.4.5. ALE International
11.4.6. Huawei Technologies Co. Ltd.
11.4.7. IBM Corp.
2. Assumptions and Acronyms Used
3. Research Methodology
4. Convergent Billing Market Overview
4.1. Introduction
4.1.1. Market Taxonomy
4.1.2. Market Definition
4.2. Macro-Economic Factors
4.2.1. Industry Outlook
4.3. Convergent Billing Market Dynamics
4.3.1. Market Drivers
4.3.2. Market Restraints
4.3.3. Opportunity
4.3.4. Market Trends
4.4. Convergent Billing Market - Supply Chain
4.5. Global Convergent Billing Market Forecast
4.5.1. Convergent Billing Market Size (US$ Mn) and Y-o-Y Growth
4.5.2. Convergent Billing Market Size (000’ Units) and Y-o-Y Growth
4.5.3. Convergent Billing Market Absolute $ Opportunity
5. Global Convergent Billing Market Analysis and Forecast by Region
5.1. Market Trends
5.2. Introduction
5.2.1. Basis Point Share (BPS) Analysis by Region
5.2.2. Y-o-Y Growth Projections by Region
5.3. Convergent Billing Market Size and Volume Forecast by Region
5.3.1. North America
5.3.2. Latin America
5.3.3. Europe
5.3.4. Asia Pacific
5.3.5. Middle East and Africa (MEA)
5.4. Absolute $ Opportunity Assessment by Region
5.5. Market Attractiveness/Growth Potential Analysis by Region
5.6. Global Convergent Billing Demand Share Forecast, 2019-2026
6. North America Convergent Billing Market Analysis and Forecast
6.1. Introduction
6.1.1. Basis Point Share (BPS) Analysis by Country
6.1.2. Y-o-Y Growth Projections by Country
6.2. North America Convergent Billing Market Size and Volume Forecast by Country
6.2.1. U.S.
6.2.2. Canada
6.3. Absolute $ Opportunity Assessment by Country
6.4. Market Attractiveness/Growth Potential Analysis
6.4.1. By Country
6.4.2. By Product Type
6.4.3. By Application
6.5. North America Convergent Billing Demand Share Forecast, 2019-2026
7. Latin America Convergent Billing Market Analysis and Forecast
7.1. Introduction
7.1.1. Basis Point Share (BPS) Analysis by Country
7.1.2. Y-o-Y Growth Projections by Country
7.1.3. Latin America Average Pricing Analysis
7.2. Latin America Convergent Billing Market Size and Volume Forecast by Country
7.2.1. Brazil
7.2.2. Mexico
7.2.3. Rest of Latin America
7.3. Absolute $ Opportunity Assessment by Country
7.4. Market Attractiveness/Growth Potential Analysis
7.4.1. By Country
7.4.2. By Product Type
7.4.3. By Application
7.5. Latin America Convergent Billing Demand Share Forecast, 2019-2026
8. Europe Convergent Billing Market Analysis and Forecast
8.1. Introduction
8.1.1. Basis Point Share (BPS) Analysis by Country
8.1.2. Y-o-Y Growth Projections by Country
8.1.3. Europe Average Pricing Analysis
8.2. Europe Convergent Billing Market Size and Volume Forecast by Country
8.2.1. Germany
8.2.2. France
8.2.3. Italy
8.2.4. U.K.
8.2.5. Spain
8.2.6. Russia
8.2.7. Rest of Europe
8.3. Absolute $ Opportunity Assessment by Country
8.4. Market Attractiveness/Growth Potential Analysis
8.4.1. By Country
8.4.2. By Product Type
8.4.3. By Application
8.5. Europe Convergent Billing Demand Share Forecast, 2019-2026
9. Asia Pacific Convergent Billing Market Analysis and Forecast
9.1. Introduction
9.1.1. Basis Point Share (BPS) Analysis by Country
9.1.2. Y-o-Y Growth Projections by Country
9.1.3. Asia Pacific Average Pricing Analysis
9.2. Asia Pacific Convergent Billing Market Size and Volume Forecast by Country
9.2.1. China
9.2.2. Japan
9.2.3. South Korea
9.2.4. India
9.2.5. Australia
9.2.6. Rest of Asia Pacific (APAC)
9.3. Absolute $ Opportunity Assessment by Country
9.4. Market Attractiveness/Growth Potential Analysis
9.4.1. By Country
9.4.2. By Product Type
9.4.3. By Application
9.5. Asia Pacific Convergent Billing Demand Share Forecast, 2019-2026
10. Middle East & Africa Convergent Billing Market Analysis and Forecast
10.1. Introduction
10.1.1. Basis Point Share (BPS) Analysis by Country
10.1.2. Y-o-Y Growth Projections by Country
10.1.3. Middle East & Africa Average Pricing Analysis
10.2. Middle East & Africa Convergent Billing Market Size and Volume Forecast by Country
10.2.1. Saudi Arabia
10.2.2. South Africa
10.2.3. UAE
10.2.4. Rest of Middle East & Africa (MEA)
10.3. Absolute $ Opportunity Assessment by Country
10.4. Market Attractiveness/Growth Potential Analysis
10.4.1. By Country
10.4.2. By Product Type
10.4.3. By Application
10.5. Middle East & Africa Convergent Billing Demand Share Forecast, 2019-2026
11. Competition Landscape
11.1. Global Convergent Billing Market: Market Share Analysis
11.2. Convergent Billing Distributors and Customers
11.3. Convergent Billing Market: Competitive Dashboard
11.4. Company Profiles (Details: Overview, Financials, Developments, Strategy)
11.4.1. Elitecore Technologies Pvt. Ltd.
11.4.2. SAP SE
11.4.3. Redknee Solutions Inc.
11.4.4. AMDOCS
11.4.5. ALE International
11.4.6. Huawei Technologies Co. Ltd.
11.4.7. IBM Corp.
The global convergent billing market has been segmented on the basis of
Deployments
- On-premise
- Cloud
Solutions
- Mediation
- Settlement & Payment Management
- Voucher Management
- Customer Relationship Management
Services
- Managed
- Consulting
- Customization
Regions
- Asia Pacific
- North America
- Latin America
- Europe
- Middle East & Africa
Key Players
- Elitecore Technologies Pvt. Ltd.
- SAP SE
- Redknee Solutions Inc.
- AMDOCS
- ALE International
- Huawei Technologies Co. Ltd.
- IBM Corp.
Key players competing in the global convergent billing market are Elitecore Technologies Pvt. Ltd.; SAP SE; Redknee Solutions Inc.; AMDOCS; ALE International; Huawei Technologies Co. Ltd.; and IBM Corp. As part of their efforts to grow their client base and acquire a competitive advantage over competitors, manufacturers operating in the market are adopting various strategic initiatives such as partnerships, collaborations, mergers & acquisitions, and new product development.
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