Cloud POS Market

Global Cloud POS Market by Types (Training, Consulting & Integration and Support & Maintenance), Organization Size (SMEs and Large Enterprises), Applications (Retail and Consumer Goods, Travel and Hospitality, Transportation and Logistics, Media and Entertainment, and Healthcare) and Regions (Asia Pacific, North America, Europe, Latin America, and Middle East & Africa) Global Industry Analysis, Growth, Share, Size, Trends, and Forecast 2021-2028

  • Report ID: ICT-SE-3049
  • Author: Growth Market Reports
  • Rating: 4.8
  • Total Reviews: 3
  • No. Of Pages: 163
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The global cloud POS market size was valued at USD 1.8 billion in 2018, and is expected to expand at CAGR of 22.5% over the forecast period, 2021-2028. Key factors driving the market are substantial increase in cashless transaction, rising demand for e-commerce transactions in retail and consumer goods sectors, and increasing prominence of cloud-based payment systems.

Cloud POS Market key takeaways

Increasing competition to attract customers among brick-and-mortar stores compelled companies to adopt innovative payment solutions. Cloud POS solutions help retailers in managing inventory, improving customer loyalty, increasing sales, and streamlining their business operations. Several key retail brands are deploying cloud POS in their stores to scale up business and manage their billing & other channels. Many restaurants are adopting cloud POS solutions to simplify sales tasks and customer engagement operations. Cloud POS solutions help restaurant owners to track and record transactions with customer purchase histories and the required information for high growth and profits. Several market players offer cloud POS solutions to restaurants to manage daily operations and maximize profits.

Manufacturers in the cloud POS market offer industry-specific software solutions that are customizable based on their business operations. For instance, Toast, Inc. offers tablet-based restaurant management solutions, catering to quick service in pizzerias, nightclubs, bars, and restaurant chains. The software allows restaurant owners to manage their sales and payments with the help of a single solution while reducing the cost of installing multiple systems.

Market Trends, Drivers, Restraints, and Opportunities:

  • Rising adoption of mobile and contactless payments among consumers is expected to drive the cloud POS market.
  • Rising demand for cloud systems for stock and inventory management is a major factor driving the cloud POS (Point of Sale) market.
  • Ease of accessibility and usage is expected to fuel the demand for cloud POS globally.
  • High security risks associated with the software and computing systems are anticipated to inhibit the growth of the market.

Scope of the report:

Attributes

Details

Report Title

Cloud POS Market - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast

Base Year

2020

Historic Data

2018–2019

Forecast Period

2021–2028

Segmentation

Types (Training, Consulting & Integration and Support & Maintenance), Organization Size (SMEs and Large Enterprises), Applications (Retail and Consumer Goods, Travel and Hospitality, Transportation and Logistics, Media and Entertainment, and Healthcare)

Regional Scope

Asia Pacific, North America, Latin America, Europe, and Middle East & Africa

Report Coverage

Company Share, Market Analysis and Size, Competitive Landscape, Growth Factors, and Trends, and Revenue Forecast

Key Players Covered in the Report

Kounta Holdings Pty Limited, Upserve, Inc., Revel Systems, Inc., Phorest Salon Software, Oracle Corporation, Shopkeep, Inc., Celerant Technology, Cegid Group, ePOS Inc., ERPLY, Future POS, Lightspeed POS Inc., Clover Network, Inc., NCR Corporation, PAR Technology, Shopify, Square, Inc., TouchBistro, Inc., Vend Limited, and Toast, Inc.


The report on the global cloud POS market includes an assessment of the market, size, share, trends, segments, and regional markets. Overview and dynamics have been included in the report.

Global Cloud POS Market Segment Insights:

Support and maintenance segment to drive the market

On the basis of types, the global cloud POS market is segmented as training, consulting & integration and support & maintenance. The support and maintenance segment is expected to expand at a high CAGR during the forecast period. POS software safeguards against threats related to the safety of sensitive cardholder/payment data, with the latest Point-to-Point Encryption (P2PE) technology. Services related to POS include payment services along with gateway services, maintenance services, and management services. These services help companies in building successful client relationships by continuously supporting them throughout their business tenure. Cloud POS services benefit companies by maximizing resource usage, streamlining marketing operations, and enhancing the marketing project execution. POS systems usually charge a software license fee per register and a yearly maintenance fee of 18–20% for upgrades. SaaS is a partnership model in which monthly fees are paid, and no up-front payments are made as in the case of a traditional POS system. These monthly fees cover software, backups, support, and future upgrades.

Cloud POS Market by types

High adoption of cloud POS among SMEs to drive the market

Based on organization size, the global cloud POS market is bifurcated into SMEs and large enterprises. The small and medium-sized enterprises segment is expected expand at a high CAGR. Cloud POS vendors have specific tools for individuals, small businesses, and freelancers. Cost-effectiveness is highly required by small businesses; hence, specific vendors are available to satisfy the requirements of SMEs. These vendors provide SMEs with tools that help them easily manage projects, people, and assets. These tools help SMEs in fully utilizing the deployed software. High adoption of cloud POS solutions among SMEs is expected to boost the market in the forecast period.

Cloud POS Market by size

Significant usage of cloud POS in retail to drive the market

The global cloud POS market is segmented by applications such as retail and consumer goods, travel and hospitality, transportation and logistics, media and entertainment, and healthcare. The usage of cloud POS in the retail segment accounted for a large share of the market in terms of revenue generation, and this trend is anticipated to continue during the forecast period, as it enables retailers to remain competitive in the global market, while providing solutions for issues associated with software installation, patching, monitoring, and upgrade. It has a significant usage in the entertainment sector, as ticketing is accessed, managed, and sold promptly using cloud POS and without the help of any hardware devices.

North America dominates the global market

In terms of regions, the global cloud POS market is split into North America, Europe, Asia Pacific, Latin America, and the Middle East & Africa. The cloud POS market in North America is expected to register market growth of 21.3% CAGR during the forecast period. Mobile POS solutions are gaining traction as a result of rising global mobility patterns and growing emphasis on multichannel selling.

Segments

Segments Covered in the Report:
By Types

  • Training
  • Consulting & Integration
  • Support & Maintenance

By Organization Size

  • SMEs
  • Large Enterprises

By Applications

  • Retail and Consumer Goods
  • Travel and Hospitality
  • Transportation and Logistics
  • Media and Entertainment
  • Healthcare

By Regions

  • North America
  • Europe
  • Latin America
  • Asia Pacific
  • Middle East & Africa

By Key Players

  • Kounta Holdings Pty Limite
  • Upserve, Inc.
  • Revel Systems, Inc.
  • Phorest Salon Software
  • Oracle Corporation
  • Shopkeep, Inc.
  • Celerant Technology
  • Cegid Group
  • ePOS Inc.
  • ERPLY
  • Future POS
  • Lightspeed POS Inc.
  • Clover Network, Inc.
  • NCR Corporation
  • PAR Technology
  • Shopify
  • Square, Inc.
  • TouchBistro, Inc.
  • Vend Limited
  • Toast, Inc.

Competitive Landscape

Key players in the global cloud POS market include Kounta Holdings Pty Limited, Upserve, Inc., Revel Systems, Inc., Phorest Salon Software, Oracle Corporation, Shopkeep, Inc., Celerant Technology, Cegid Group, ePOS Inc., ERPLY, Future POS, Lightspeed POS Inc., Clover Network, Inc., NCR Corporation, PAR Technology, Shopify, Square, Inc., TouchBistro, Inc., Vend Limited, and Toast, Inc. These players engage in mergers & acquisitions, collaborations, agreements, and partnerships to strengthen their geographical presence.

Cloud POS Market by key players

1. Executive Summary
2. Assumptions and Acronyms Used
3. Research Methodology
4. Cloud POS Market Overview
  4.1. Introduction
     4.1.1. Market Taxonomy
     4.1.2. Market Definition
  4.2. Macro-Economic Factors
     4.2.1. Industry Outlook
  4.3. Cloud POS Market Dynamics
     4.3.1. Market Drivers
     4.3.2. Market Restraints
     4.3.3. Opportunity
     4.3.4. Market Trends
  4.4. Cloud POS Market - Supply Chain
  4.5. Global Cloud POS Market Forecast
     4.5.1. Cloud POS Market Size (US$ Mn) and Y-o-Y Growth
     4.5.2. Cloud POS Market Size (000’ Units) and Y-o-Y Growth
     4.5.3. Cloud POS Market Absolute $ Opportunity
5. Global Cloud POS Market Analysis and Forecast by Types
  5.1. Market Trends
  5.2. Introduction
     5.2.1. Basis Point Share (BPS) Analysis by Types
     5.2.2. Y-o-Y Growth Projections by Types
  5.3. Cloud POS Market Size and Volume Forecast by Types
     5.3.1. Training
     5.3.2. Consulting & Integration
     5.3.3. Support & Maintenance
  5.4. Absolute $ Opportunity Assessment by Types
  5.5. Market Attractiveness/Growth Potential Analysis by Types
6. Global Cloud POS Market Analysis and Forecast by Applications
  6.1. Market Trends
  6.2. Introduction
     6.2.1. Basis Point Share (BPS) Analysis by Applications
     6.2.2. Y-o-Y Growth Projections by Applications
  6.3. Cloud POS Market Size and Volume Forecast by Applications
     6.3.1. Retail and Consumer Goods
     6.3.2. Travel and Hospitality
     6.3.3. Transportation and Logistics
     6.3.4. Media and Entertainment
     6.3.5. Healthcare
  6.4. Absolute $ Opportunity Assessment by Applications
  6.5. Market Attractiveness/Growth Potential Analysis by Applications
7. Global Cloud POS Market Analysis and Forecast by Region
  7.1. Market Trends
  7.2. Introduction
     7.2.1. Basis Point Share (BPS) Analysis by Region
     7.2.2. Y-o-Y Growth Projections by Region
  7.3. Cloud POS Market Size and Volume Forecast by Region
     7.3.1. North America
     7.3.2. Latin America
     7.3.3. Europe
     7.3.4. Asia Pacific
     7.3.5. Middle East and Africa (MEA)
  7.4. Absolute $ Opportunity Assessment by Region
  7.5. Market Attractiveness/Growth Potential Analysis by Region
  7.6. Global Cloud POS Demand Share Forecast, 2019-2026
8. North America Cloud POS Market Analysis and Forecast
  8.1. Introduction
     8.1.1. Basis Point Share (BPS) Analysis by Country
     8.1.2. Y-o-Y Growth Projections by Country
  8.2. North America Cloud POS Market Size and Volume Forecast by Country
     8.2.1. U.S.
     8.2.2. Canada
  8.3. Absolute $ Opportunity Assessment by Country
  8.4. North America Cloud POS Market Size and Volume Forecast by Types
     8.4.1. Training
     8.4.2. Consulting & Integration
     8.4.3. Support & Maintenance
  8.5. Basis Point Share (BPS) Analysis by Types
  8.6. Y-o-Y Growth Projections by Types
  8.7. North America Cloud POS Market Size and Volume Forecast by Applications
     8.7.1. Retail and Consumer Goods
     8.7.2. Travel and Hospitality
     8.7.3. Transportation and Logistics
     8.7.4. Media and Entertainment
     8.7.5. Healthcare
  8.8. Basis Point Share (BPS) Analysis by Applications
  8.9. Y-o-Y Growth Projections by Applications
  8.10. Market Attractiveness/Growth Potential Analysis
     8.10.1. By Country
     8.10.2. By Product Type
     8.10.3. By Application
  8.11. North America Cloud POS Demand Share Forecast, 2019-2026
9. Latin America Cloud POS Market Analysis and Forecast
  9.1. Introduction
     9.1.1. Basis Point Share (BPS) Analysis by Country
     9.1.2. Y-o-Y Growth Projections by Country
     9.1.3. Latin America Average Pricing Analysis
  9.2. Latin America Cloud POS Market Size and Volume Forecast by Country
      9.2.1. Brazil
      9.2.2. Mexico
      9.2.3. Rest of Latin America
   9.3. Absolute $ Opportunity Assessment by Country
  9.4. Latin America Cloud POS Market Size and Volume Forecast by Types
     9.4.1. Training
     9.4.2. Consulting & Integration
     9.4.3. Support & Maintenance
  9.5. Basis Point Share (BPS) Analysis by Types
  9.6. Y-o-Y Growth Projections by Types
  9.7. Latin America Cloud POS Market Size and Volume Forecast by Applications
     9.7.1. Retail and Consumer Goods
     9.7.2. Travel and Hospitality
     9.7.3. Transportation and Logistics
     9.7.4. Media and Entertainment
     9.7.5. Healthcare
  9.8. Basis Point Share (BPS) Analysis by Applications
  9.9. Y-o-Y Growth Projections by Applications
  9.10. Market Attractiveness/Growth Potential Analysis
     9.10.1. By Country
     9.10.2. By Product Type
     9.10.3. By Application
  9.11. Latin America Cloud POS Demand Share Forecast, 2019-2026
10. Europe Cloud POS Market Analysis and Forecast
  10.1. Introduction
     10.1.1. Basis Point Share (BPS) Analysis by Country
     10.1.2. Y-o-Y Growth Projections by Country
     10.1.3. Europe Average Pricing Analysis
  10.2. Europe Cloud POS Market Size and Volume Forecast by Country
     10.2.1. Germany
     10.2.2. France
     10.2.3. Italy
     10.2.4. U.K.
     10.2.5. Spain
     10.2.6. Russia
     10.2.7. Rest of Europe
  10.3. Absolute $ Opportunity Assessment by Country
  10.4. Europe Cloud POS Market Size and Volume Forecast by Types
     10.4.1. Training
     10.4.2. Consulting & Integration
     10.4.3. Support & Maintenance
  10.5. Basis Point Share (BPS) Analysis by Types
  10.6. Y-o-Y Growth Projections by Types
  10.7. Europe Cloud POS Market Size and Volume Forecast by Applications
     10.7.1. Retail and Consumer Goods
     10.7.2. Travel and Hospitality
     10.7.3. Transportation and Logistics
     10.7.4. Media and Entertainment
     10.7.5. Healthcare
  10.8. Basis Point Share (BPS) Analysis by Applications
  10.9. Y-o-Y Growth Projections by Applications
  10.10. Market Attractiveness/Growth Potential Analysis
     10.10.1. By Country
     10.10.2. By Product Type
     10.10.3. By Application
  10.11. Europe Cloud POS Demand Share Forecast, 2019-2026
11. Asia Pacific Cloud POS Market Analysis and Forecast
  11.1. Introduction
     11.1.1. Basis Point Share (BPS) Analysis by Country
     11.1.2. Y-o-Y Growth Projections by Country
     11.1.3. Asia Pacific Average Pricing Analysis
  11.2. Asia Pacific Cloud POS Market Size and Volume Forecast by Country
     11.2.1. China
     11.2.2. Japan
     11.2.3. South Korea
     11.2.4. India
     11.2.5. Australia
     11.2.6. Rest of Asia Pacific (APAC)
  11.3. Absolute $ Opportunity Assessment by Country
  11.4. Asia Pacific Cloud POS Market Size and Volume Forecast by Types
     11.4.1. Training
     11.4.2. Consulting & Integration
     11.4.3. Support & Maintenance
  11.5. Basis Point Share (BPS) Analysis by Types
  11.6. Y-o-Y Growth Projections by Types
  11.7. Asia Pacific Cloud POS Market Size and Volume Forecast by Applications
     11.7.1. Retail and Consumer Goods
     11.7.2. Travel and Hospitality
     11.7.3. Transportation and Logistics
     11.7.4. Media and Entertainment
     11.7.5. Healthcare
  11.8. Basis Point Share (BPS) Analysis by Applications
  11.9. Y-o-Y Growth Projections by Applications
  11.10. Market Attractiveness/Growth Potential Analysis
     11.10.1. By Country
     11.10.2. By Product Type
     11.10.3. By Application
  11.11. Asia Pacific Cloud POS Demand Share Forecast, 2019-2026
12. Middle East & Africa Cloud POS Market Analysis and Forecast
  12.1. Introduction
     12.1.1. Basis Point Share (BPS) Analysis by Country
     12.1.2. Y-o-Y Growth Projections by Country
     12.1.3. Middle East & Africa Average Pricing Analysis
  12.2. Middle East & Africa Cloud POS Market Size and Volume Forecast by Country
     12.2.1. Saudi Arabia
     12.2.2. South Africa
     12.2.3. UAE
     12.2.4. Rest of Middle East & Africa (MEA)
  12.3. Absolute $ Opportunity Assessment by Country
  12.4. Middle East & Africa Cloud POS Market Size and Volume Forecast by Types
     12.4.1. Training
     12.4.2. Consulting & Integration
     12.4.3. Support & Maintenance
  12.5. Basis Point Share (BPS) Analysis by Types
  12.6. Y-o-Y Growth Projections by Types
  12.7. Middle East & Africa Cloud POS Market Size and Volume Forecast by Applications
     12.7.1. Retail and Consumer Goods
     12.7.2. Travel and Hospitality
     12.7.3. Transportation and Logistics
     12.7.4. Media and Entertainment
     12.7.5. Healthcare
  12.8. Basis Point Share (BPS) Analysis by Applications
  12.9. Y-o-Y Growth Projections by Applications
  12.10. Market Attractiveness/Growth Potential Analysis
     12.10.1. By Country
     12.10.2. By Product Type
     12.10.3. By Application
  12.11. Middle East & Africa Cloud POS Demand Share Forecast, 2019-2026
13. Competition Landscape
  13.1. Global Cloud POS Market: Market Share Analysis
  13.2. Cloud POS Distributors and Customers
  13.3. Cloud POS Market: Competitive Dashboard
  13.4. Company Profiles (Details: Overview, Financials, Developments, Strategy)
     13.4.1. Kounta Holdings Pty Limite
     13.4.2. Upserve, Inc.
     13.4.3. Revel Systems, Inc.
     13.4.4. Phorest Salon Software
     13.4.5. Oracle Corporation
     13.4.6. Shopkeep, Inc.
     13.4.7. Celerant Technology

Segments Covered in the Report:
By Types

  • Training
  • Consulting & Integration
  • Support & Maintenance

By Organization Size

  • SMEs
  • Large Enterprises

By Applications

  • Retail and Consumer Goods
  • Travel and Hospitality
  • Transportation and Logistics
  • Media and Entertainment
  • Healthcare

By Regions

  • North America
  • Europe
  • Latin America
  • Asia Pacific
  • Middle East & Africa

By Key Players

  • Kounta Holdings Pty Limite
  • Upserve, Inc.
  • Revel Systems, Inc.
  • Phorest Salon Software
  • Oracle Corporation
  • Shopkeep, Inc.
  • Celerant Technology
  • Cegid Group
  • ePOS Inc.
  • ERPLY
  • Future POS
  • Lightspeed POS Inc.
  • Clover Network, Inc.
  • NCR Corporation
  • PAR Technology
  • Shopify
  • Square, Inc.
  • TouchBistro, Inc.
  • Vend Limited
  • Toast, Inc.

Key players in the global cloud POS market include Kounta Holdings Pty Limited, Upserve, Inc., Revel Systems, Inc., Phorest Salon Software, Oracle Corporation, Shopkeep, Inc., Celerant Technology, Cegid Group, ePOS Inc., ERPLY, Future POS, Lightspeed POS Inc., Clover Network, Inc., NCR Corporation, PAR Technology, Shopify, Square, Inc., TouchBistro, Inc., Vend Limited, and Toast, Inc. These players engage in mergers & acquisitions, collaborations, agreements, and partnerships to strengthen their geographical presence.

Cloud POS Market by key players

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