Segments - Casino Management System Market by Applications (Property Management, Marketing & Promotions, Accounting & Cash Management, Player Tracking, Security & Surveillance, Analytics, and Others) and Regions (Asia Pacific, North America, Latin America, Europe, and Middle East & Africa) - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast 2021 – 2028
The global casino management system market size was valued at USD 5.2 billion in 2020 and is anticipated to expand at a CAGR of 14.4% during the forecast period, 2021–2028. The growth of the market is attributed to the increasing demand for new technologies in the gambling industry. The expanding number of gaming clubs throughout the world is paving the way for the casino management systems industry growth.
Casino management system (CMS) software is a feature-rich system that helps casinos and gambling businesses to manage, monitor, and operate their operations. Casinos place a high value on customer retention and try to enhance service quality to deliver a more personalized experience. CMS provides a consolidated method for collecting data from several platforms, allowing gambling club owners to optimize operations and increase client retention.
In order to improve operational efficiency, CMS offers numerous analytical software and tools that aid in evaluating and comprehending consumer and employee behavior. Management systems, accounting and analytics tools, and security and surveillance systems are among a few of the functional modules included in the systems. These tools and technologies can keep track of consumer and employee activities on the gaming floor and save them in a database for future use.
The COVID-19 outbreak has brought wreaked havoc on the gambling/casino business on the ground. Moreover, the legality of online gaming and the advent of online gaming marketplaces have limited the market growth. Governments are allowing gambling clubs to open to encourage economic growth and increase foreign tourism.
The report on the global casino management system market includes an assessment of the market, trends, segments, and regional markets. Overview and dynamics have also been included in the report.
Attributes |
Details |
Report Title |
Casino Management System Market - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast |
Base Year |
2020 |
Historic Data |
2018–2019 |
Forecast Period |
2021–2028 |
Segmentation |
Applications (Property Management, Marketing & Promotions, Accounting & Cash Management, Player Tracking, Security & Surveillance, Analytics, and Others) |
Regional Scope |
Asia Pacific, North America, Latin America, Europe, and Middle East & Africa |
Report Coverage |
Company Share, Market Analysis and Size, Competitive Landscape, Growth Factors, and Trends, and Revenue Forecast |
Key Players Covered in the Report |
Casinfo Systems; Lodging and Gaming Systems; Honeywell International Inc.; Next Level Security Systems Inc.; Konami Corporation; Bally Technologies; Agilysys Inc.; and International Game Technology |
Based on applications, the casino management system market is segregated into property management, marketing & promotions, accounting & cash management, player tracking, security & surveillance, analytics, and others. The security & surveillance segment is expected to account for a major market share during the projected timeline. Gaming club surveillance systems are meant to prevent cheating, theft and other crimes on the casino floor as well as around the resort.
On the other hand, the analytics segment is anticipated to exhibit a substantial CAGR during the forecast period. This expansion may be ascribed to the growing usage of technological technologies for gaming operations and casino management, which can collect a wide range of data for generating useful insights for management.
In terms of regions, the market is classified as Asia Pacific, North America, Latin America, Europe, and Middle East & Africa.
North America is expected to constitute a key share of the market during the projected period due to the primary elements encouraging the rise of CMS in the region. Moreover, technological proliferation and highly saturated casino business in the region play another key drivers of the market. However, the market of Asia Pacific is anticipated to expand at a rapid pace during the forecast period owing to changing customer tastes, rising disposable income, and increasing social acceptability of gambling clubs among a large number of the regional population.
The global casino management system market has been segmented on the basis of
Key players competing in the global casino management system market are Casinfo Systems; Lodging and Gaming Systems; Honeywell International; Inc.; Next Level Security Systems; Inc.; Konami Corporation; Bally Technologies; Agilysys; Inc.; and International Game Technology.
Depending on the needs of the gaming club, CMS might comprise several modules that cannot be met by a single vendor solution. As a result, suppliers are more likely to provide open systems that allow club owners to incorporate third-party solutions and hardware to get optimal control over gaming operations. To satisfy the changing requirements of customers and get a greater share of the market, industry players have been focused on organic and inorganic development methods such as R&D expenditures, product innovation, mergers and acquisitions, and value-added features.