Business Process Management Market

Global Business Process Management Market by Components (Services and Solutions/Platforms/Tools), Deployment Types (Cloud-based and On-premise), Organization Sizes (Small & Medium-Sized Enterprises and Large Enterprises), Functionalities (Accounting & Finance, Customer Service Support, Human Resource Management, Operations Management & Support, Procurement & Supply Chain Management, Sales & Marketing, and Others), End-users (BFSI, Government, Healthcare & Life Sciences, IT, Media & Entertainment, Retail & Consumer Goods, Telecommunication, Transportation & Logistics, and Others), and Regions (Asia Pacific, North America, Europe, Latin America, and Middle East & Africa) Forecasts, 2021-2028

  • Report ID: ICT-SE-3294
  • Author: Growth Market Reports
  • Rating: 4.8
  • Total Reviews: 60
  • No. Of Pages: 175
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The global business process management market is expected to register a high CAGR during the forecast period, between 2021 and 2028. Business process management (BPM) is a major component of every business organization that helps these firms to improve their overall business processes. BPM refers to a collection of procedures used to improve an organization's overall performance. It enables enterprises to manage workflow more effectively, more efficient, and more adaptive to changes in any given environment. These solutions often optimize and manage process modeling, control, automation, and business flow execution while aligning operational duties with corporate goals. The adoption of BPM across businesses aim at enhancing operation efficiency on several vital areas such as marketing, human resources, operations, and customer relationship management (CRM). It assists businesses in achieving certain goals such as improving company workflow, increasing return on investment, and enhancing business productivity.

Business Process Management Market key takeaways

Market Trends, Drivers, Restraints, and Opportunities:

  • Technological advancement and increasing integration of Machine Learning (ML) and Artificial Intelligence (AI) technology with business process management presents a key driver of the market growth.
  • Growing emphasis on digitizing business processes and rapid adoption of cloud solution technology, which allows to ease dealing with customers are projected to drive the market growth.
  • High demand for automated corporate processes to decrease manual error and enhance IT systems to satisfy customers' changing needs is expected to drive market expansion.
  • Enterprises' lack of awareness of advanced management solutions and high cost of its software installation are major factors hampering the growth of the BPM market.
  • Increasing benefits provided by cloud-based solutions and the presence of low-cost cloud solutions have boosted the on-demand SaaS offered by SMEs. This represent key factors offering massive growth opportunities of the market.

Scope of the report:

The report on the global business process management market includes an assessment of the market, size, share, trends, segments, and regional markets. Overview and dynamics have been included in the report.

Attributes

Details

Report Title

Business Process Management Market - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast

Base Year

2020

Historic Data

2018–2019

Forecast Period

2021–2028

Segmentation

Components (Services and Solutions /Platforms/Tools), Deployment Types (Cloud-based and On-premise), Organization Sizes (Small & Medium-Sized Enterprises and Large Enterprises), Functionalities (Accounting & Finance, Customer Service Support, Human Resource Management, Operations Management & Support, Procurement & Supply Chain Management, Sales & Marketing, and Others), End-users (BFSI, Government, Healthcare & Life Sciences, IT, Media & Entertainment, Retail & Consumer Goods, Telecommunication, Transportation & Logistics, and Others)

Regional Scope

Asia Pacific, North America, Latin America, Europe, and Middle East & Africa

Report Coverage

Company Share, Market Analysis and Size, Competitive Landscape, Growth Factors, and Trends, and Revenue Forecast

Key Players Covered in the Report

Appian; Bizagi; TIBCO; Genpact; ProcessMaker; Newgen Software; Creatio; OpenText; AgilePoint; BP Logix; Nintex; Software AG; Bonitasoft; Oracle; Kissflow; IBM; Kofax; Pegasystems; and AuraPortal

 

Business Process Management Market Segment Insights:

Solutions segment is projected to hold significant market share

Based on components, the business process management market is bifurcated into services and solutions/platforms/tools. The solutions/platforms/tools segment is projected to hold significant market share during the projected period owing to wide adoption of the platforms to reduce previously required human interaction in corporate processing. Various solutions have now been streamlined with the deployment of BPM systems, allowing staff to focus on their important jobs. This has resulted in more efficient and optimum resource usage along with forging a balance between usable resources and company needs in order to fulfill desired business objectives. Furthermore, BPM software provides specialists with sophisticated tools for creating company rules that are tailored to the demands of specific projects.

Cloud segment is anticipated to account for a substantial share

On the basis of deployment types, the market is divided into cloud-based and on-premise. The cloud-based segment is anticipated to account for a substantial share of the market due to the flexibility of on-demand resource consumption and utilization provided by various cloud-based platforms. Organizations select this implementation type since it provides ease of access as well as lower operational and capital expenses. Moreover, the platforms offer certain advantages including minimal impact on internal resources, reduced overhead expenditure, low monthly subscription cost, and a slew of other benefits.

Small & medium-sized enterprises segment to expand at a robust pace

In terms of organization sizes, the business process management market is bifurcated into small & medium-sized enterprises and large enterprises. The small & medium-Sized enterprises segment is projected to expand at a robust pace in the near future owing to the increased demand to optimize corporate processes and decrease operational costs of BPM services and software, widely adopted by small businesses.

Human resource management segment to register a substantial growth rate

Based on functionalities, the market is segregated into accounting & finance, customer service support, human resource management, operations management & support, procurement & supply chain management, sales & marketing, and others. The human resource management (HRM) segment is expected to register a substantial growth rate during the forecast period due to gaining popularity of the tool as a means of improving HR operations. The management tool helps by offering centralizing human resources solutions that provide a self-service portal for staff requests. It also provides a uniform view of each employee as well as control overall HR operations.

Business Process Management Market by functionalities

BFSI segment to expand at a healthy growth rate

On the basis of end-users, the business process management market is fragmented into BFSI, government, healthcare & life sciences, IT, media & entertainment, retail & consumer goods, telecommunication, transportation & logistics, and others. The BFSI segment is anticipated to expand at a healthy growth rate during the projected timeline. Acceptance of BPM solutions in the banking and financial sector is increasing to support emerging advancements such as mobile banking, online banking, checkbook, and more. Banking sectors use the BPM platform to support and handle three major processes: contracting, procurement, and lawsuit filing. BFSI employs insights on the credit reports of small enterprises and their founders, which helps to justify the use of BPM suites.

Asia Pacific is expected to dominate the market

In terms of regions, the market is classified as Asia Pacific, North America, Europe, Latin America, and Middle East & Africa. Asia Pacific is expected to dominate the market in the coming years due to the increased demand for BPM services and software across industries in the region, impacted by urbanization and industrialization. BPM software enables a company to fine-tune its business processes in order to respond to changing market business trends. Within the region, Japan and China have emerged as leading markets for BPM software and solutions.

Business Process Management Market by regions

Segments

Segments Covered in the Report:

By Components

  • Services
  • Solutions/Platforms/Tools
By Deployment Types
  • Cloud-based
  • On-premise
By Organization Sizes
  • Small & Medium-Sized Enterprises
  • Large Enterprises
By Functionalities
  • Accounting & Finance
  • Customer Service Support
  • Human Resource Management
  • Operations Management & Support
  • Procurement & Supply Chain Management
  • Sales & Marketing
  • Others
By End-users
  • BFSI
  • Government
  • Healthcare & Life Sciences
  • IT
  • Media & Entertainment
  • Retail & Consumer Goods
  • Telecommunication
  • Transportation & Logistics
  • Others
By Regions
  • Asia Pacific
  • North America
  • Latin America
  • Europe
  • Middle East & Africa
By Key Players
  • Appia
  • Bizagi
  • TIBCO
  • Genpact
  • ProcessMaker
  • Newgen Software
  • Creatio
  • OpenText
  • AgilePoint
  • BP Logix
  • Nintex
  • Software AG
  • Bonitasoft
  • Oracle
  • Kissflow
  • IBM
  • Kofax
  • Pegasystems
  • AuraPortal

Competitive Landscape

Key players in the global business process management market are Appian; Bizagi; TIBCO; Genpact; ProcessMaker; Newgen Software; Creatio; OpenText; AgilePoint; BP Logix; Nintex; Software AG; Bonitasoft; Oracle; Kissflow; IBM; Kofax; Pegasystems; and AuraPortal. These players have constantly engaged in several business developments activities including collaborations, agreements, mergers & acquisitions, production capacity expansion, new product launches, and partnerships to increase their market share.

Business Process Management Market by key players

1. Executive Summary
2. Assumptions and Acronyms Used
3. Research Methodology
4. Business Process Management Market Overview
  4.1. Introduction
     4.1.1. Market Taxonomy
     4.1.2. Market Definition
  4.2. Macro-Economic Factors
     4.2.1. Industry Outlook
  4.3. Business Process Management Market Dynamics
     4.3.1. Market Drivers
     4.3.2. Market Restraints
     4.3.3. Opportunity
     4.3.4. Market Trends
  4.4. Business Process Management Market - Supply Chain
  4.5. Global Business Process Management Market Forecast
     4.5.1. Business Process Management Market Size (US$ Mn) and Y-o-Y Growth
     4.5.2. Business Process Management Market Size (000’ Units) and Y-o-Y Growth
     4.5.3. Business Process Management Market Absolute $ Opportunity
5. Global Business Process Management Market Analysis and Forecast by End Users
  5.1. Market Trends
  5.2. Introduction
     5.2.1. Basis Point Share (BPS) Analysis by End Users
     5.2.2. Y-o-Y Growth Projections by End Users
  5.3. Business Process Management Market Size and Volume Forecast by End Users
     5.3.1. BFSI
     5.3.2. Government
     5.3.3. Healthcare & Life Sciences
     5.3.4. IT
     5.3.5. Media & Entertainment
     5.3.6. Retail & Consumer Goods
     5.3.7. Telecommunication
     5.3.8. Transportati
  5.4. Absolute $ Opportunity Assessment by End Users
  5.5. Market Attractiveness/Growth Potential Analysis by End Users
6. Global Business Process Management Market Analysis and Forecast by Region
  6.1. Market Trends
  6.2. Introduction
     6.2.1. Basis Point Share (BPS) Analysis by Region
     6.2.2. Y-o-Y Growth Projections by Region
  6.3. Business Process Management Market Size and Volume Forecast by Region
     6.3.1. North America
     6.3.2. Latin America
     6.3.3. Europe
     6.3.4. Asia Pacific
     6.3.5. Middle East and Africa (MEA)
  6.4. Absolute $ Opportunity Assessment by Region
  6.5. Market Attractiveness/Growth Potential Analysis by Region
  6.6. Global Business Process Management Demand Share Forecast, 2019-2026
7. North America Business Process Management Market Analysis and Forecast
  7.1. Introduction
     7.1.1. Basis Point Share (BPS) Analysis by Country
     7.1.2. Y-o-Y Growth Projections by Country
  7.2. North America Business Process Management Market Size and Volume Forecast by Country
     7.2.1. U.S.
     7.2.2. Canada
  7.3. Absolute $ Opportunity Assessment by Country
  7.4. North America Business Process Management Market Size and Volume Forecast by End Users
     7.4.1. BFSI
     7.4.2. Government
     7.4.3. Healthcare & Life Sciences
     7.4.4. IT
     7.4.5. Media & Entertainment
     7.4.6. Retail & Consumer Goods
     7.4.7. Telecommunication
     7.4.8. Transportati
  7.5. Basis Point Share (BPS) Analysis by End Users
  7.6. Y-o-Y Growth Projections by End Users
  7.7. Market Attractiveness/Growth Potential Analysis
     7.7.1. By Country
     7.7.2. By Product Type
     7.7.3. By Application
  7.8. North America Business Process Management Demand Share Forecast, 2019-2026
8. Latin America Business Process Management Market Analysis and Forecast
  8.1. Introduction
     8.1.1. Basis Point Share (BPS) Analysis by Country
     8.1.2. Y-o-Y Growth Projections by Country
     8.1.3. Latin America Average Pricing Analysis
  8.2. Latin America Business Process Management Market Size and Volume Forecast by Country
      8.2.1. Brazil
      8.2.2. Mexico
      8.2.3. Rest of Latin America
   8.3. Absolute $ Opportunity Assessment by Country
  8.4. Latin America Business Process Management Market Size and Volume Forecast by End Users
     8.4.1. BFSI
     8.4.2. Government
     8.4.3. Healthcare & Life Sciences
     8.4.4. IT
     8.4.5. Media & Entertainment
     8.4.6. Retail & Consumer Goods
     8.4.7. Telecommunication
     8.4.8. Transportati
  8.5. Basis Point Share (BPS) Analysis by End Users
  8.6. Y-o-Y Growth Projections by End Users
  8.7. Market Attractiveness/Growth Potential Analysis
     8.7.1. By Country
     8.7.2. By Product Type
     8.7.3. By Application
  8.8. Latin America Business Process Management Demand Share Forecast, 2019-2026
9. Europe Business Process Management Market Analysis and Forecast
  9.1. Introduction
     9.1.1. Basis Point Share (BPS) Analysis by Country
     9.1.2. Y-o-Y Growth Projections by Country
     9.1.3. Europe Average Pricing Analysis
  9.2. Europe Business Process Management Market Size and Volume Forecast by Country
     9.2.1. Germany
     9.2.2. France
     9.2.3. Italy
     9.2.4. U.K.
     9.2.5. Spain
     9.2.6. Russia
     9.2.7. Rest of Europe
  9.3. Absolute $ Opportunity Assessment by Country
  9.4. Europe Business Process Management Market Size and Volume Forecast by End Users
     9.4.1. BFSI
     9.4.2. Government
     9.4.3. Healthcare & Life Sciences
     9.4.4. IT
     9.4.5. Media & Entertainment
     9.4.6. Retail & Consumer Goods
     9.4.7. Telecommunication
     9.4.8. Transportati
  9.5. Basis Point Share (BPS) Analysis by End Users
  9.6. Y-o-Y Growth Projections by End Users
  9.7. Market Attractiveness/Growth Potential Analysis
     9.7.1. By Country
     9.7.2. By Product Type
     9.7.3. By Application
  9.8. Europe Business Process Management Demand Share Forecast, 2019-2026
10. Asia Pacific Business Process Management Market Analysis and Forecast
  10.1. Introduction
     10.1.1. Basis Point Share (BPS) Analysis by Country
     10.1.2. Y-o-Y Growth Projections by Country
     10.1.3. Asia Pacific Average Pricing Analysis
  10.2. Asia Pacific Business Process Management Market Size and Volume Forecast by Country
     10.2.1. China
     10.2.2. Japan
     10.2.3. South Korea
     10.2.4. India
     10.2.5. Australia
     10.2.6. Rest of Asia Pacific (APAC)
  10.3. Absolute $ Opportunity Assessment by Country
  10.4. Asia Pacific Business Process Management Market Size and Volume Forecast by End Users
     10.4.1. BFSI
     10.4.2. Government
     10.4.3. Healthcare & Life Sciences
     10.4.4. IT
     10.4.5. Media & Entertainment
     10.4.6. Retail & Consumer Goods
     10.4.7. Telecommunication
     10.4.8. Transportati
  10.5. Basis Point Share (BPS) Analysis by End Users
  10.6. Y-o-Y Growth Projections by End Users
  10.7. Market Attractiveness/Growth Potential Analysis
     10.7.1. By Country
     10.7.2. By Product Type
     10.7.3. By Application
  10.8. Asia Pacific Business Process Management Demand Share Forecast, 2019-2026
11. Middle East & Africa Business Process Management Market Analysis and Forecast
  11.1. Introduction
     11.1.1. Basis Point Share (BPS) Analysis by Country
     11.1.2. Y-o-Y Growth Projections by Country
     11.1.3. Middle East & Africa Average Pricing Analysis
  11.2. Middle East & Africa Business Process Management Market Size and Volume Forecast by Country
     11.2.1. Saudi Arabia
     11.2.2. South Africa
     11.2.3. UAE
     11.2.4. Rest of Middle East & Africa (MEA)
  11.3. Absolute $ Opportunity Assessment by Country
  11.4. Middle East & Africa Business Process Management Market Size and Volume Forecast by End Users
     11.4.1. BFSI
     11.4.2. Government
     11.4.3. Healthcare & Life Sciences
     11.4.4. IT
     11.4.5. Media & Entertainment
     11.4.6. Retail & Consumer Goods
     11.4.7. Telecommunication
     11.4.8. Transportati
  11.5. Basis Point Share (BPS) Analysis by End Users
  11.6. Y-o-Y Growth Projections by End Users
  11.7. Market Attractiveness/Growth Potential Analysis
     11.7.1. By Country
     11.7.2. By Product Type
     11.7.3. By Application
  11.8. Middle East & Africa Business Process Management Demand Share Forecast, 2019-2026
12. Competition Landscape
  12.1. Global Business Process Management Market: Market Share Analysis
  12.2. Business Process Management Distributors and Customers
  12.3. Business Process Management Market: Competitive Dashboard
  12.4. Company Profiles (Details: Overview, Financials, Developments, Strategy)
     12.4.1. Appia
     12.4.2. Bizagi
     12.4.3. TIBCO
     12.4.4. Genpact
     12.4.5. ProcessMaker
     12.4.6. Newgen Software
     12.4.7. Creatio
     12.4.8. OpenText

Segments Covered in the Report:

By Components

  • Services
  • Solutions/Platforms/Tools
By Deployment Types
  • Cloud-based
  • On-premise
By Organization Sizes
  • Small & Medium-Sized Enterprises
  • Large Enterprises
By Functionalities
  • Accounting & Finance
  • Customer Service Support
  • Human Resource Management
  • Operations Management & Support
  • Procurement & Supply Chain Management
  • Sales & Marketing
  • Others
By End-users
  • BFSI
  • Government
  • Healthcare & Life Sciences
  • IT
  • Media & Entertainment
  • Retail & Consumer Goods
  • Telecommunication
  • Transportation & Logistics
  • Others
By Regions
  • Asia Pacific
  • North America
  • Latin America
  • Europe
  • Middle East & Africa
By Key Players
  • Appia
  • Bizagi
  • TIBCO
  • Genpact
  • ProcessMaker
  • Newgen Software
  • Creatio
  • OpenText
  • AgilePoint
  • BP Logix
  • Nintex
  • Software AG
  • Bonitasoft
  • Oracle
  • Kissflow
  • IBM
  • Kofax
  • Pegasystems
  • AuraPortal

Key players in the global business process management market are Appian; Bizagi; TIBCO; Genpact; ProcessMaker; Newgen Software; Creatio; OpenText; AgilePoint; BP Logix; Nintex; Software AG; Bonitasoft; Oracle; Kissflow; IBM; Kofax; Pegasystems; and AuraPortal. These players have constantly engaged in several business developments activities including collaborations, agreements, mergers & acquisitions, production capacity expansion, new product launches, and partnerships to increase their market share.

Business Process Management Market by key players

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