The global bank kiosk market size is projected to register considerable CAGR during the forecast period, 2021–2028. The growth of the market is attributed to the growing demand for self-service security applications, advancement in customer service, and reduced operational costs.

A kiosk is a small stall with internet connections, mostly found in villages, to help people avail basic bank services. Conventional banks in sectors, such as cooperative, public, and private, open a kiosk for people. A merchant opens a no-frills bank account for a buyer by taking a photograph of the customer and recording identify details. The particulars along with other documents are sent to the bank branch to carry out the KYC process.
Market Trends, Drivers, Restraints, and Opportunities
- Increasing activities in self-service technologies and automation in the banking and financial services sector drives the bank kiosk market.
- Rising occurrence of cybercrimes hampers the growth of the market.
- Bank kiosks decrease the time and effort on transactions, which creates high demand for bank kiosks across the globe.
Scope of the Report
The report on the global bank kiosk market includes an assessment of the market, trends, segments, and regional markets. Overview and dynamics have also been included in the report.
Attributes | Details |
Report Title | Bank Kiosk Market - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast |
Base Year | 2020 |
Historic Data | 2018–2019 |
Forecast Period | 2021–2028 |
Segmentation | Types (Single-functional Kiosk, Multi-functional Kiosks, Video Teller Machine), Offerings (Hardware, Software, Services), and Distributions (Rural, Semi-urban, Urban, and Metropolitan) |
Regional Scope | Asia Pacific, North America, Latin America, Europe, and Middle East & Africa |
Report Coverage | Company Share, Market Analysis and Size, Competitive Landscape, Growth Factors, and Trends, and Revenue Forecast |
Key Players Covered in the Report | NCR Corp.; Diebold, Inc.; Hitachi-Omron Terminal Solutions; GRGBanking; Oki Electric; Shenzhen Yihua Computer Co., Ltd.; KAL ATM Software; Cisco Systems, Inc.; Glory Global Solution Limited; Inspur Technologies Co., Ltd.; and Nautilus Hyosung, among others |
Market Segment Insights
Financial services and customized solutions offered in multi-functional kiosks to drive the market
Based on types, the global bank kiosk market is divided into single-functional kiosk, multi-functional kiosks, and video teller machine. The single-functional kiosk segment is expected to grow at a rapid pace during the forecast period, as it helps improve the customer experience. However, the multi-functional kiosks segment is anticipated to hold a key share of the market in the coming years, as these kiosks offer financial services along with customized solutions to people.

Rising demand for advanced software to drive the market
On the basis of offerings, the market is segregated into hardware, software, and services. The offerings segment is projected to expand at a considerable CAGR during the forecast period, owing to rising demand for advanced software among people. The services segment is anticipated to account for a major market share during the forecast period, owing to various growth strategies by market players, including product launches and developments, to expand their global presence and increasing their share in the global bank kiosk market.
Technological advancements in metro cities to drive the market
On the basis of distributions, the market is segregated into rural, semi-urban, urban, and metropolitan. The metropolitan segment is anticipated to account for a large market share, due to technological advancements, including increasing number of non-banks and upgraded ATMS, in metro cities. The metropolitan segment is anticipated to account for a major market share during the forecast period, owing to rising awareness among consumers regarding the automatic machines.
North America is anticipated to constitute a key market share
In terms of regions, the global bank kiosk market is classified as Asia Pacific, North America, Latin America, Europe, and Middle East & Africa. North America is expected to constitute a key share of the market during the forecast period, owing to initiatives undertaken by the governments in the region. The market in North America is anticipated to expand at a rapid pace during the forecast period, due to collaboration of RBI as well as government of India for promoting self-banking and supporting the entry of major players in the market.

Segments
Segments Covered in the Report:
The global bank kiosk market has been segmented on the basis of
Types
- Single-functional kiosk
- Multi-functional kiosks
- Video teller machine
Offerings
- Hardware
- Software
- Services
Distributions
- Rural
- Semi-urban
- Urban
- Metropolitan
Regions
- Asia Pacific
- North America
- Latin America
- Europe
- Middle East & Africa
Key Players
- NCR Corp.
- Diebold, Inc.
- Hitachi-Omron Terminal Solutions
- GRGBanking
- Oki Electric
- Shenzhen Yihua Computer Co., Ltd.
- KAL ATM Software
- Cisco Systems, Inc.
- Glory Global Solution Limited
- Inspur Technologies Co., Ltd.
- Nautilus Hyosung, among others
Competitive Landscape
Key players competing in the global bank kiosk market are NCR Corp.; Diebold, Inc.; Hitachi-Omron Terminal Solutions; GRGBanking; Oki Electric; Shenzhen Yihua Computer Co., Ltd.; KAL ATM Software; Cisco Systems, Inc.; Glory Global Solution Limited; Inspur Technologies Co., Ltd.; and Nautilus Hyosung, among others.
These players are adopting various strategies including product launches, mergers & acquisitions, partnerships, and collaborations to increase their market share.
