Automated Parcel Delivery Terminals Market by Deployments (Outdoor and Indoor), End-users (Retail, Shipping & Logistic, Government, and Others), and Regions (Asia Pacific, North America, Latin America, Europe, and Middle East & Africa) - Global Industry Analysis, Growth, Share, Size, Trends, and Forecast 2021 – 2028

The global automated parcel delivery terminals market size was valued at USD 389.6 million in 2020 and is expected to expand at a considerable CAGR during the forecast period, 2021–2028. The growth of the market is attributed to increased cross-border parcel shipments and huge expansion in the e-commerce business.

Automated parcel delivery terminals, also known as parcel or automated lockers, are types of self-service delivery systems that provide easy and convenient parcel delivery solutions for individuals. These systems are commonly encountered in crowded places such as supermarkets, train stations, and sidewalks. These automated parcel terminals aids in on-time delivery and provide a secure delivery process using some technical inputs such as verification code of the recipients. With the growing use of these parcel terminals, businesses are shipping shipments directly to the nearest parcel terminal rather than to the nearest post office or distribution facility, resulting in speedier parcel delivery to customers. These terminals are used for postal and financial transactions in addition to parcel deliveries using the verification process of sending password to email or SMS on recipients’ contact number.

The COVID-19 outbreak impacted the global economy massively and hampered the growth of the automated parcel delivery terminal business due to restrictions on cross-border transit across states due to the lockdown and movement restrictions. Moreover, items are unlikely to be delivered to their intended receivers timely due to delay in services.

Market Trends, Drivers, Restraints, and Opportunities

• High demand for express delivery services due to rapid growth in the e-commerce industry and increasing preference to online shopping are driving market growth.
• Retailers are promoting the implementation of alternate parcel delivery methods to reduce delays and failed deliveries are expected to positively influence the market growth.
• Concerns related to growing threats on burglary and vandalism of the service is a major challenge that is expected to hinder the market growth during the forecast period.
• Need for large installation space for deployment is another key restraining factor, which is estimated to hamper the market growth in the coming years.
• Availability of the cash on delivery option for and increasing integration of advanced technology for parcel delivery terminals are creating lucrative opportunities for market expansion. 

Scope of the Report

The report on the global automated parcel delivery terminals market includes an assessment of the market, trends, segments, and regional markets. Overview and dynamics have also been included in the report.

Market Segment Insights

Indoor segment to expand at a considerable CAGR

On the basis of deployments, the automated parcel delivery terminals market is bifurcated into outdoor and indoor. The indoor segment is projected to expand at a considerable CAGR during the forecast period as the deployment of the indoor packaging acts as a key means to secure products from vandalism and break-ins. On the other hand, the outdoor segment is anticipated to account for a major market share during the forecast period as the growing demand for smart cities and the increased availability of intelligent parcel lockers at outdoor places to provide consumers with more convenience.

Shipping & logistic segment to hold significant share of the market

In terms of end-users, the market is divided into retail, shipping & logistic, government, and others. The shipping & logistic segment is expected to hold significant share of the market due to the increasing amount of parcels and delivery activities impacted by increasing online shipping and expansion of the logistics industry. However, the retail segment is projected to account for significant market share as retailers can use automated package delivery terminals to embrace more cost-effective, faster, and efficient delivery models for retail business.

Europe is anticipated to constitute a key market share

In terms of regions, the automated parcel delivery terminals market is classified as Asia Pacific, North America, Latin America, Europe, and Middle East & Africa. Europe is expected to constitute a key share of the market during the projected period owing to large presence of key industry players in the region. However, the market of North America is anticipated to expand at a rapid pace during the forecast period due to significant expansion in the e-commerce sector and rising internet penetration.

Segments

Segments Covered in the Report

The global automated parcel delivery terminals market has been segmented on the basis of

Deployments

• Outdoor
• Indoor

End-users

• Retail
• Shipping & Logistic
• Government
• Others

Regions

• Asia Pacific
• North America
• Latin America
• Europe
• Middle East & Africa

Key Players

• KEBA AG
• InPost Ltd.
• Cleveron AS
• Neopost Group
• TZ Ltd.
• Winnsen Industry Co. Ltd.
• ByBox Holdings Ltd.
• Bell and Howell
• LLC
• ENGY Company
• Smartbox Ecommerce Solutions Pvt. Ltd.

Competitive Landscape

Key players competing in the global automated parcel delivery terminals market are KEBA AG; InPost Ltd.; Cleveron AS; Neopost Group; TZ Ltd.; Winnsen Industry Co. Ltd.; ByBox Holdings Ltd.; Bell and Howell; LLC; ENGY Company; and Smartbox Ecommerce Solutions Pvt. Ltd.

In order to grow their network of terminals across multiple locations, the majority of main firms develop agreements and alliances with logistics and e-commerce organizations. Cleveron AS, for example, partnered with Bell & Howell, LLC in 2015 to access the North American market. Some players in the market have adopted strategies such as forming collaboration with other players and third parties to expand their product reach globally.